SAP Cloud Platform Reviews

We do public cloud and private cloud implementations of SAP. We also help with the BTP solutions for integrations with Non-SAP systems. I think it's becoming more popular because of RISE with SAP. Earlier, HANA Enterprise Cloud had a lot of limitations. But now, considering RISE with SAP, the solutions are much better. So, people use the solution for running their ERP.

Feature-wise, I like it since it allows you to integrate with multiple applications. There are available connectors that allow you to integrate. Then, there are a lot of data analytics use cases you can implement once you are on the cloud platform.

I think the public cloud has a lot of room for improvement. The private cloud is working well, but the public cloud has room for improvement. Speaking about the public cloud, it's a very rigid system. So, there is not a lot of customization possible in a public cloud environment.

I think the current version of the system is very strong. I think it has pretty much all the features which were needed. So it is, and it's a very new one. So we'll have to really see how customers are able to use the solution.

I work for a consulting company. Actually, we do SAP implementations. So, I work as an integrator for SAP products. I have been using SAP Cloud Platform for five years. My company has a partnership with SAP.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution an eight out of ten. I think the private cloud is scalable. The public cloud is not very scalable. The solution is suitable for small and medium companies.

Support depends on the vendor that you have chosen. There are a lot of vendors. So if the vendor is good, then support is also good. SAP's support is very good. I would rate its support a ten out of ten.

Positive

SAP does the initial setup. So when we start the implementation, they have already done the initial setup. So it's pretty simple. For a user, it is very simple.

On a scale of one to ten, where one is a high price, and ten is a low price, I rate the pricing a six or seven.

There are not many tools with which you can compare SAP Cloud Platform. There is Microsoft Dynamics 365, but it is for very small organizations. Also, Oracle has NetSuite. SAP has a good breadth of features. I mean, it can pretty much do anything and everything, and it provides coverage to all industries. So, it's phenomenal.

I would definitely recommend the solution to those planning to use it.

I rate the overall product a nine out of ten.

The team was using it internally as a sort-of demo. It was collecting the results instead of the customer doing it himself. 

They came in the beginning and said it's easy to implement. The solution was good for both very little or lots of development.

The ease of use and the fast deployment times were what the team really liked about the product.

The setup was straightforward. 

The solution can scale.

It's very stable.

While it was good for a small entity, it was not ideal for a large enterprise. 

I don't recall dealing with a lack of features. 

I used the solution for about a year.

The stability was good. There were no bugs or glitches and it didn't crash or freeze. 

The solution can scale. That's not an issue.

We had ten users on the product.

For us, we used it as a test environment and did not use the solution extensively.

We were only demoing the product and therefore did not really use technical support.

The team was also familiar with Oracle Cloud Platform.

The solution was easy to set up. It wasn't overly complex or difficult. I'd rate it at a five out of five in terms of ease of setup. It was very simple. 

It took us about two weeks to get everything up and running. We were able to do a demo with the customer as well.

We had two users for the deployment and had maybe three or four people handling any maintenance requirements. 

We handled the entire implementation in-house. We did not need any assistance from any outside consultants or integrators. 

It is possible to get an ROI if you use this solution.

I'm not sure what the licensing costs were. However, it wasn't overly expensive. I'd rate it 3.5 out of five in terms of affordability.

I'm not sure if other options were looked at.

We weren't really a customer or a partner. We were testing the product.

I was not the person directly using the solution. It was used a year ago in my company. I was collecting the opinions from the team who's using such a thing against other computation options like Oracle or DataMix.

For security purposes, we used the on-premises deployment. 

My advice to anyone who is doing such a thing right now is not to listen to the old reputation of SAP in terms of complexity and difficulty in deployment. We fast-tracked. We didn't use many resources. We didn't have the complexity. In my opinion, they should try it at least for a testing period. SAP is famous for one thing, which didn't change, which is its stability. 

I'd rate the solution an eight out of ten.

I use SAP Cloud Platform in my company as an integration tool primarily focused on SAP products.

SAP Cloud Platform is a new tool in the market, so it's still not mature enough as it still lacks a lot of features. SAP Cloud Platform primarily focuses on SAP integrations, so it might work better if you have SAP's Digital Core. Tools like Salesforce or ServiceNow, are better choices than SAP Cloud Platform.

The tool's UI is not very intuitive for cloud integration, so it needs research to understand its options and how it may work. SAP Cloud Platform is built on a framework named Apache Camel, and they have continued with that to date, which may make it seem not the easiest version of the tool. As a user or a developer, Apache Camel framework in SAP Cloud Platform may not seem like the easiest tool to build as the process may not seem to be very intuitive. The UI of the tool is not intuitive. Right now, if I compare SAP Cloud Platform with Dell Boomi, I would say that the latter provides a far more beautiful and intuitive view compared to the former.

I have been using SAP Cloud Platform since 2017. I have been a user of SAP Cloud Platform since the time SAP did not have the cloud version and relied on SAP Eclipse, an on-premise tool for ABAP development, which I found to be pathetic. I am a user of the product.

It is a stable solution, as I never encountered issues when using it.

It is not much of a scalable solution. One of the issues with the tool is that if its processes get stuck, you cannot cancel them from your end, so you have to seek help from SAP, which is a painful process as it takes hours before the stuck processes get canceled. The product is fine, but it is not the best.

My company provides the solution to one of the companies under the big four. A considerable number of people use the platform, and it is growing because the demand for cloud integration has increased as it's free with other SAP products, causing the demand for Dell Boomi to reduce. I don't have a straightforward number related to the number of the tool's users in my head, but I think that indicates the tool currently has more than 100 users.

I have experience with the solution's technical support of SAP, and it takes a long time to get help from SAP. It is difficult to find answers in SAP for help as there is no online community as such, though I believe SAP has answers in KBAs, so you will have to dig into its massive knowledge base.

I rate the technical support a seven out of ten.

Neutral

The product's initial setup phase is slightly difficult, as it needs a lot of expertise for one to do it in a reasonable amount of time. With SAP Cloud Platform, you may have to install bridges, connectors, and so on, so it's not very easy, making its setup phase seem like it is of medium complexity.

My company chose SAP as it pushed us to select SAP Cloud Platform instead of Dell Boomi or any other tool, as Cloud Platform belongs to SAP. SAP Cloud Platform comes free with SuccessFactors, which is a primary reason why clients use it. SAP Cloud Platform does add a lot of complexity for the company's team owing to its capabilities.

I recommend the solution to those who plan to use it, but I would always say that the cost of building and maintaining integration in the solution will always be higher.

I rate the overall tool a seven out of ten.

My customers use the SAP Cloud Platform. I write about SAP and certifications. 

SAP Cloud Platform is primarily used for the scalability and security of applications.

I found flexibility most valuable in the SAP Cloud Platform because you can run applications flexibly on SAP or Microsoft Azure. I also like the scalability of the SAP Cloud Platform and that it's comparable to Microsoft Azure.

The pricing for the SAP Cloud Platform has room for improvement because it's higher than the pricing for other applications.

I found AWS more scalable than the SAP Cloud Platform.

I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it.

My familiarity with the SAP Cloud Platform spans five to six months.

SAP Cloud Platform is not so stable, so it's a six out of ten.

SAP Cloud Platform is a scalable solution. I'm rating its scalability as seven out of ten.

My customer needed help from the SAP Cloud Platform technical support team, and the team responded quickly and was helpful.

Setting up the SAP Cloud Platform was straightforward. The process only took three to four hours, so it wasn't long.

My customers implemented the SAP Cloud Platform and didn't need consultants or implementers.

SAP Cloud Platform costs $2 to $5 per hour, while I found other platforms way more affordable. You have to pay per use, though that's fine because that means the cost is flexible.

I evaluated AWS, but I found the SAP Cloud Platform easier to integrate and implement, while AWS was more scalable, flexible, and affordable.

I recommend the SAP Cloud Platform for medium-sized businesses.

In my customer's business, forty to fifty people use the solution.

Two administrators handle the maintenance of the SAP Cloud Platform.

My advice for people planning to use the SAP Cloud Platform for the first time is to go for it, as it's a simple tool. SAP is good for first-timers.

My rating for the SAP Cloud Platform is seven out of ten.

SAP Cloud Platform allows flexibility in integrating with other applications and supports customizations. There are two main deployment options: public cloud and private cloud. Public cloud, while generally more restrictive regarding customization, is suitable for many business models. On the other hand, the private cloud edition offers greater flexibility and customization capabilities.

SAP Cloud Platform serves two primary functions, one of which is supply chain management. The Titan cycle is efficiently managed through SAP, which distinguishes it from other ERP systems. The costing model allows for precise cost calculations tailored to specific manufacturing facilities, crucial for production and cost analysis. These capabilities, alongside robust supply chain management, position the SAP Cloud Platform as a pivotal tool in hosted system functions.

They are pushing towards the public cloud, and such a transition requires a mature understanding of the company's business processes. With the public cloud, there will be less flexibility to customize anything. 

I tried one of the public cloud solutions with tax factors; there is almost zero flexibility. You have to follow the standard mostly without much room for customization. It's about the cloud service, and there is no room for customization or adapting the system to a specific process on the cloud.

Easy integration with very common services worldwide, such as Microsoft Office 365, requires more attention from SAP to facilitate and simplify the process. SAP should make it easier to integrate with such systems as SysTrack.

I have been using SAP Cloud Platform for ten to eleven years.

The system is stable. I rate the solution’s stability a ten out of ten.

If you need to extend the system's database when using a cloud service, you must contact the provider because you cannot do it alone. Around 150 users are using this solution.

I rate the solution’s scalability an eight out of ten.

When you reach out to resolve the issue, support is perfect. However, it takes timeto reach someone and start work in this case, so the response needs to be faster. The technical team is strong. Once they know your trouble, they start working on it.

When discussing the landscape, it refers to the server's database and application itself. Since it's a cloud service, it is SAP's responsibility to set up the environment before starting the implementation. However, the implementation depends on many factors, such as business requirements, resource availability, and alignment of business processes within the system. Managing change can be very challenging, especially during testing and implementation.

The average time to implement and roll out SAP is typically around one year. If you are very quick, mature, and ready in advance, the shortest implementation time can be as little as six to nine months. On average, it takes about one year. However, it can extend to two years depending on the company size, whether it involves multiple or single companies and various other factors that can affect the timeline.

SAP is expensive. We will not proceed with it unless we have a very clear ROI. Instead, we will opt for something else due to the price.

The estimate is for SAP services and does not include support costs, which may require separate contracts or service-level agreements with third parties. For instance, the cost for one hundred users could be around one hundred thousand dollars annually, which is quite high.

Companies should carefully assess their application and system requirements. It's essential to determine precisely what is needed, and the company's assistance should focus on understanding these requirements. If certain systems are unable to function, potentially considering costs may be advisable. Opting for a more cost-effective solution may be advisable in such cases.

Overall, I rate the solution an eight out of ten.

We primarily use the solution for integration purposes.

It has facilitated integration with SAP and other products.

I’m not sure what the most valuable feature is for my team. It works.

It’s great that we have the entire suite of SAP at our fingertips.

The initial setup is straightforward.

It integrates well with our other SAP solutions.

It’s very easy to use.

I can’t speak to features that may be missing.

I’ve been using the solution for around 10 years. I’ve used this solution in the past 12 months.

It is very stable. There are no bugs or glitches and it doesn’t crash or freeze. It’s reliable. It performs well.

Scalability is not a problem. We have around 100 users and they are all integrators.

It’s extensively being used in the company.

Technical support has been excellent.

Positive

I did not previously use a different solution.

The initial setup is not overly complex or difficult. It’s simple and straightforward.

I’d rate the ease of setup at a four out of five.

The deployment itself was so long ago. I'm not the product owner of that infrastructure. I don't have details with me in regards to how long it took or what steps were involved.

I’m not sure how many staff members we need for maintenance.

We handled the implementation in-house with our own team. We didn’t need the help of consultants or integrators.

We get a good ROI. I’d rate it as four out of five.

I don’t have any details in regard to pricing.

We did evaluate other options. For example, as I recall, we looked into Oracle as an option. I don’t recall if there were others. It was a long time ago. We chose SAP as it integrated well with our other SAP solutions.

SAP is one of our vendors. We have a workshop with them. Then we have direct communication with them.

I manage a team. I don't use it directly. I manage a team that uses it. I’m not sure what version we are on. However, it is always the latest version or the previous version of the product.

I’d rate the solution nine out of ten. It’s very easy to use and integrate, especially with other SAP solutions.

SAP is our ERP system. It handles data relations with sales, finance, and procurement. We also use SAP Analytics Cloud for some analytics purposes.

It's a complex platform, but it has provided valuable support for our operations. However, sometimes it can be difficult to find specific information about the tools and solutions it offers.

We primarily utilize SAP's ERP capabilities.

There is an issue with knowledge transfer. I feel that SAP provides the tools, but after that, you are left on your own. It would be better if they provided more support throughout the usage of their solutions.

We would like to have the ability to export data from the ERP and utilize it in Power BI, for example. It would be helpful to have a connector or a tool that could improve that process.

We have been using it for two years. 

I would also rate the stability a seven.

I would rate the scalability a seven.

The support specialists are often located in different time zones, like India, so it can be challenging to connect with them due to the time differences.

Neutral

It was difficult to set up.

We have some companies using it on-premises, while others are on the cloud. For example, we have SAP Analytics Cloud in the cloud, but the ERP system is on-premises.

We are a large company and currently use SAP extensively. We are currently in the process of comparing all the platforms to understand the features and benefits.

It's expensive compared to the other platforms.

We would suggest considering SAP Analysis Cloud as a potential choice. It offers a better user experience compared to other visualization tools, in my opinion.

Overall, I would rate the solution a seven out of ten.

Our clients use the product for dashboards and reports.

The product captures data in real time. It enables real-time communication. We need not use the ETL process. The data is put up in report formats, and dashboards are created based on the reports. It covers all the areas of sales, finance, and manufacturing for reporting purposes.

Planning features are limited to the finance module. Planning features for other modules must be improved. We have to purchase separate components to cover the production, procurement, and pay cycles. Ideally, everything should come into one bucket. We should not have to buy two products to plan for production and finance.

I have been using the solution for three years.

I rate the tool’s stability an eight out of ten.

The tool is scalable. If we want to add some more dashboards or anything, we have to coordinate with the consultant, and they will enable it. We must contact the consultant if we use all the core modules and want to introduce client maintenance with additional features. The consultant will bring all the information into the system and make it ready for the business. I rate the scalability an eight out of ten.

SAP’s support is good.

The initial setup was not tough, but it was not easy. We should have a qualified resource to get it done. The person should have knowledge of finance and S/4HANA to collect data from different sources and make it easily available for dashboards.

One consultant is enough to deploy the solution. They would need input from people from finance and other departments. If there is any change in the dashboard, the consultant must handle it. If we are just running simple reports daily, the maintenance is easy. The ease of maintenance depends on the business requirements.

The ROI is good. Once the dashboards are ready, they give the owners and CXOs a decision-making edge. We can also do what-if analysis.

The solution is worth the money. I rate the pricing a three or four out of ten. It is subscription-based.

The product is perfect for budgeting and financial reporting. However, it needs to be improved to plan for manufacturing and production. Overall, I rate the solution an eight out of ten.