Amazon AWS and SAP Cloud Platform both compete in the cloud computing category, offering diverse services to their users. While AWS shows greater versatility due to its extensive service options and global infrastructure, SAP Cloud Platform excels in ERP solutions and seamless integration with SAP products, making it favorable for organizations deeply embedded in the SAP ecosystem.
Features: Amazon AWS offers built-in scalability, flexibility, and a pay-as-you-go pricing model, enabling users to rapidly adjust resources. It is commended for its robust security and extensive service diversity, leveraging a global data center network for high availability and performance. SAP Cloud Platform specializes in integrating with SAP products and offering comprehensive ERP solutions with excellent prepackaged content, although it has less diversity in services compared to AWS.
Room for Improvement: AWS users note issues in cost management with a steep learning curve and complex pricing that may lead to unexpected cost escalations, alongside concerns about downtime transparency and support responsiveness. SAP Cloud Platform is often criticized for high pricing, limited documentation, and a confusing licensing model, emphasizing a need for enhanced third-party integration and better transitional support.
Ease of Deployment and Customer Service: AWS supports various cloud models, including public, private, and hybrid deployments, and is recognized for adaptable customer service and technical support, albeit with occasional delays. SAP Cloud Platform is preferred within SAP ecosystems, offering reliable customer service and support, though some report challenges with responsiveness and solution complexity during deployment.
Pricing and ROI: AWS's on-demand pricing is flexible but can become costly without careful monitoring, affecting ROI initially despite operational cost savings and scalability aligned with growth. SAP Cloud Platform's subscription-based cost structure is seen as expensive but justified by its ERP offerings, although its complex pricing may not be competitive for smaller enterprises, with substantial ROI for businesses fully integrated with SAP products.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
The availability of knowledgeable support to the implementation partners and the customers could be better.
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
In 2024, we will have migrated to S/4HANA through RISE with SAP.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
The cost for SAP Cloud Platform is high as the server is expensive.
When compared with other organizations or software companies, it should be minimal or a little bit more, but there is too much of a gap between other software companies and SAP.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
I particularly appreciate the recommendation engines they have recently created on the services, such as Savings Plans recommendations and Reserved Instances recommendations, which are very helpful, along with the analyzers such as their IAM analyzer and Access Analyzer.
Their infrastructure is robust, allowing for increased capacity as user volume grows.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
It converts CapEx into OPEX due to its SaaS model.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
| Product | Market Share (%) |
|---|---|
| Amazon AWS | 13.0% |
| SAP Cloud Platform | 6.9% |
| Other | 80.1% |
| Company Size | Count |
|---|---|
| Small Business | 131 |
| Midsize Enterprise | 47 |
| Large Enterprise | 112 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 7 |
| Large Enterprise | 25 |
Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.
The most common use cases for AWS are:
Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:
The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."
Amazon AWS Features
The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:
Amazon AWS Benefits
This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:
Reviews from Real Users
Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.
A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.
SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.
The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.
Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.
SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.
SAP Cloud Platform Capabilities
The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:
SAP Cloud Platform Benefits
The platform has many benefits which improve their client’s workflows. They include the following:
Reviews from Real Users
Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.
Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.
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