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Alibaba Cloud vs Amazon AWS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
7th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
259
Ranking in other categories
PaaS Clouds (2nd)
 

Mindshare comparison

As of February 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.7%, down from 10.7% compared to the previous year. The mindshare of Amazon AWS is 17.1%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Amazon AWS17.1%
Alibaba Cloud7.7%
Other75.2%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"ECS is the most valuable feature of the solution."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the solution to run VMs."
"AWS's containerization is the most useful feature for us."
"The AWS feature that I most enjoy is Lambda functions. I primarily use serverless components because they allow you to process things without having to compromise on resources like when running EC2 instances or virtual machines. With minimal effort, you can scale up an unlimited number of processes, even concurrently, to process things. I frequently work with web APIs, so I use Lambda a lot in this area."
"Easy to deploy through the channel model for serverless architecture and easy to integrate through the organization model."
"IaaS with easy management and rapid implementation using Python Django Mezzanine."
"Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good."
"The product is highly scalable."
"Some of the introduced one-year and three-year reservations helped us reduce costs early on. With time, we learned how to minimize our at REST capacity, allowing us to scale up and scale down in near seconds."
"It is quite easy to provision new virtual services for our use. The procedures are quite straightforward and simple as compared to other competitors, such as Microsoft or Huawei. This is what we are happy about with Amazon AWS. It is pretty mature in terms of the availability of most of the infrastructure components. If you want to deploy a server on your platform, everything is already there in terms of the operating system, network components, securities, and data encryption. It is also quite scalable and stable."
 

Cons

"The solution should have more integration."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution’s user interface could be improved."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"It is not robust."
"The flexibility of the solution could be improved."
"The pricing is expensive"
"There is room for improvement in cost. Everyone complains about AWS being expensive. The initial cost starts small but can skyrocket unexpectedly."
"Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime. The loading of the dashboard is slow. It could be because I am located in China."
"Amazon AWS could improve on security."
"AWS support could be better."
"We don't know whether to increase server capacity or alert notifications. We don't know which hard disc to purchase or what the next recommended CPU is. There should be an indicator. We would like to have more guidance."
"The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security."
"One of the problems that I have seen is that some of the products are not as mature as others."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"Alibaba Cloud is cheaper."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The product is not that expensive."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"Licensing fees depend on the contract. It can be monthly or on-demand resources."
"Some customers will provide their own license and others will purchase it directly from AWS."
"It is subscription-based, and we are happy with its pricing."
"The solution is expensive compared to other providers because you need many of the services and it can add up fast."
"It's expensive. It costs you an arm and a leg."
"It can get quite pricey at times."
"Amazon AWS is offering different pricing, and saving plans, it's very easy for a customer to consider the Amazon AWS service."
"Amazon AWS could have more options and transparency in its pricing model. You need in-depth knowledge to adopt AWS. So someone without that knowledge base might not understand all of the costs associated with AWS."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise114
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
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Also Known As

No data available
Amazon Web Services, AWS
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Find out what your peers are saying about Alibaba Cloud vs. Amazon AWS and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.