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Alibaba Cloud vs Amazon AWS comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Number of Reviews
253
Ranking in other categories
PaaS Clouds (2nd)
 

Mindshare comparison

As of November 2024, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 9.8%, up from 6.1% compared to the previous year. The mindshare of Amazon AWS is 20.6%, down from 25.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud has lower costs and good support."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"We use the product for storage and as a VPN."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The installation is easy."
"It is easy to set up."
"It's easy to use, cheaper than other solutions, and more secure."
"The price forecasting and billing dashboard by service, with billing budgets and alerts, have helped us shut down resources that were accruing costs that we no longer needed, saving us money."
"It has many choices of computer options, storage options, and even database options."
"The product is reliable and quite stable."
"AWS is easier to implement than other solutions, and it's more reliable."
"There is no downtime. The solution is reliable."
"The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared."
"I like many features, like the recently released useful analytics features. There are many from the data analytics or database side."
"I think the AWS interface is good. It's easy to understand and use."
 

Cons

"The user experience must be improved."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The solution should have more integration."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution needs to improve its graphical user interface."
"The support offered by the tool is ridiculous."
"It is not robust."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"In terms of improvement, they should try to give more emphasis to the VoIP system."
"There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend."
"I would like to receive some alerts when my consumption is getting out of the normal range."
"The technical support should be better than what is on offer right now."
"While feasible, custom configuration will be more time consuming than standard."
"The price could be better."
"Some services that are not used often have poor quality and need to be improved."
"I'd like to see AWS implement consolidated billing for businesses operating under one group. We want to consolidate the functionalities but keep the billing separate. That is a challenge we've faced, and I feel it's something they can improve on. For example, maybe you have three businesses that are operating under one group, and you want each entity to have a separate bill for the respective workload that they're using."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"I don't know the exact cost. It is cheaper than AWS."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The product is not that expensive."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"It's a pay-per-use model."
"Monthly licensing fee."
"In comparison to Google Cloud Platform and Microsoft Azure, the database offered by Amazon AWS is relatively expensive. However, the database also offers rich features."
"Much faster than other solutions at a super low cost."
"The pricing is expensive."
"Amazon AWS is offering different pricing, and saving plans, it's very easy for a customer to consider the Amazon AWS service."
"Its price should be lower. Currently, the price is the same if you are working in-house or in production. If you have to do internal testing or you are checking if things are working in-house, you need to pay for that, and the price is the same. The price for in-house usage should be different from production usage."
"The price, in general, could be better."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Educational Organization
9%
University
9%
Educational Organization
27%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
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Also Known As

No data available
Amazon Web Services, AWS
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Find out what your peers are saying about Alibaba Cloud vs. Amazon AWS and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.