We performed a comparison between Alibaba Cloud and Amazon AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ECS is the most valuable feature of the solution."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The installation is easy."
"We use the product for storage and as a VPN."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"We use the solution to run VMs."
"We can easily upgrade and downgrade the Instance."
"The payment structure is very good."
"I like that it's easy to use."
"The most valuable features of Amazon AWS are ease of use, deployment, and short lead time. If you are using an on-premise solution, you need to wait for the hardware, and nowadays it is very difficult, the lead time becomes very long. We propose to our customers to use Amazon AWS because it is very easy, no need to wait for hardware delivery."
"I think the AWS interface is good. It's easy to understand and use."
"I am impressed with the solution's EC2 EKS."
"Serverless computing: This can be more cost-efficient just regarding computing resources than renting or purchasing a fixed quantity of servers, which involves periods of underutilization or nonuse."
"Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good."
"The user experience must be improved."
"It is not robust."
"Alibaba Cloud's initial setup is somewhat complex."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The flexibility of the solution could be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution should have more integration."
"We have had some difficulty figuring out how to monitor how many EC2 instances have been networked into our entire enterprise. We usually try to create a diagram outside of AWS. The types of information we are trying to determine are, for example, what hardware devices are interconnected, and when was the interconnection made."
"The interface needs a bit of work. It's not intuitive."
"The networking models used in AWS, while functional, do have room for improvement. This is especially the fact, considering that they are built/presented from a systems perspective."
"One thing that Azure offers that I think is good is Migrate appliance. So, Azure has a migrate appliance that allows you to run against workloads to determine the cost, preparedness, and scalability. I haven't found a similar feature in AWS. That kind of service would be great on AWS too if you could point it to the data center."
"The price of the solution is comparatively quite high in comparison with that of Azure."
"There was some new learning in terms of IOPS on the EBS storage. The concept of burstable IOPS was new and we did have a few outages when we ran out of IOPS."
"The customization could be improved."
"The interface is relatively complex."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews. Alibaba Cloud is rated 7.4, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure (OCI), Google Firebase and DigitalOcean, whereas Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Equinix Metal. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.