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Alibaba Cloud vs Oracle Cloud Infrastructure (OCI) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Oracle Cloud Infrastructure...
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
7.8
Number of Reviews
92
Ranking in other categories
PaaS Clouds (4th), Container Registry (5th)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Praveen Kumar P - PeerSpot reviewer
Cost-effective and can be used to host OIC and APEX
Earlier, when we created an SR (Service Request), it used to be personally addressed by a person till closure. Nowadays, users are routed to Oracle Cloud Connect, a MetaLink where you find your documents. We are not seeing much personal attention from Oracle on addressing issues. People come up with different experiences and knowledge levels. There is no human guidance, and users are routed to Oracle Cloud Connect. It is good for some people who know everything and can understand everything. However, our problem may not be exactly the same as the one given in Oracle Cloud Connect. Being routed to Oracle Cloud Connect is not a good experience with the customer. Earlier, an SR used to be personally handled by a person who used to explain and give all the information. We used to go through the information, understand it, have our questions addressed, and then close it. That's how it used to happen. Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"We use the product for storage and as a VPN."
"We use the solution to run VMs."
"ECS is the most valuable feature of the solution."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"It is easy to set up."
"We use Oracle Cloud to host the OIC (Oracle Integration Cloud Service) and APEX."
"I am impressed with the tool's upscaling and resiliency features."
"The product is easy to use and deploy."
"I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture."
"They seem to be more readily integrating with Azure, which is great."
"It's a cloud, so it is easy to access anywhere."
"The support is very good. They are giving good support."
"The product's configuration is simple."
 

Cons

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution’s user interface could be improved."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution should have more integration."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The user experience must be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Technical support does not offer the best service and should be improved."
"The customization and the requests put through were not flexible enough."
"It could be improved on the user-friendly side."
"The solution needs improvement in support, performance, and features."
"The price of the subscription is too high and excludes some potential customers."
"Oracle Cloud could be improved with better third-party integrations."
"The technical support is really bad, because their reaction time is extremely slow."
"It takes more time to release resources than one of its competitors."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"The solution's pricing is the same as AWS'."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The subscription is a pay-as-you-go model, with fees that are dependent on usage."
"The license is a bit expensive for academic work."
"The pricing is reasonable."
"The product offers a subscription-based licensing model."
"It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition."
"Make sure you read the fine print."
"Improvements can be made with respect to flexibility in the licensing model."
"Oracle offers universal credit and pay-as-you-go options."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Educational Organization
9%
University
9%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Oracle Cloud Infrastructure Registry?
It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.
What needs improvement with Oracle Cloud Infrastructure Registry?
It could be improved on the user-friendly side. Our clients are still building, they are beginners now. So that's the thing. They are developing day by day. I think now they have given OCI simple s...
 

Also Known As

No data available
Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform
 

Learn More

 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA
Find out what your peers are saying about Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.