Alibaba Cloud vs Oracle Cloud Infrastructure (OCI) comparison

Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alibaba Cloud

Ranking in Infrastructure as a Service Clouds (IaaS)

8th

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Cloud Infrastructure...

Ranking in Infrastructure as a Service Clouds (IaaS)

7th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

PaaS Clouds (10th), Marketing Intelligence (1st), Container Registry (6th)

Mindshare comparison

As of April 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.2%, down from 11.4% compared to the previous year. The mindshare of Oracle Cloud Infrastructure (OCI) is 4.9%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
Product	Mindshare (%)
Oracle Cloud Infrastructure (OCI)	4.9%
Alibaba Cloud	7.2%
Other	87.9%

Infrastructure as a Service Clouds (IaaS)

Featured Reviews

Salahuddin Shaikh

Site Reliability Engineer at EPAM Systems

Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.

The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.

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Labhesh Hase

Associate Director at LTI - Larsen & Toubro Infotech

Cost-effectiveness and pricing consistency support diverse high-intensity applications

The services of Oracle Cloud Infrastructure (OCI) are quite competent when compared to AWS Cloud, and they are also lower in cost. We use compute, storage, and network services. A notable feature is Oracle Cloud Infrastructure's consistent global pricing, which is advantageous. Furthermore, applications using Oracle Database not only work seamlessly on Oracle Cloud Infrastructure (OCI) but also benefit from a 25% offset on Oracle Database licenses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."

"It is easy to set up."

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."

"ECS is the most valuable feature of the solution."

"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."

"The product's initial setup phase was easy for me since I had a background in cloud products."

"It's easy to use, cheaper than other solutions, and more secure."

"I rate Alibaba Cloud's scalability an eight out of ten."

More Alibaba Cloud pros

"The initial setup is a little complex in terms of understanding what's required, but once we know what the business is looking for, it's easy to implement in the cloud."

"Oracle Cloud Platform has good scalability."

"We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency."

"The product's configuration is simple."

"The autonomous database functions are an excellent feature."

"The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model."

"The most valuable features are the manageability and the user interface."

"The most valuable feature of Oracle Cloud is its autonomous database."

More Oracle Cloud Infrastructure (OCI) pros

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."

"The user experience must be improved."

"The support offered by the tool is ridiculous."

"The solution’s user interface could be improved."

"The solution needs to improve its graphical user interface."

"The solution should have more integration."

"The flexibility of the solution could be improved."

"Alibaba Cloud's initial setup is somewhat complex."

More Alibaba Cloud cons

"It does require some training in order to be able to use it effectively."

"The technical support is really bad, because their reaction time is extremely slow."

"The configuration through the cloud is complicated. It's not straightforward."

"It takes more time to release resources than one of its competitors."

"Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas."

"It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."

"Database instances and computer storage are areas with shortcomings in the product that need improvement."

"The solution’s support could be improved."

More Oracle Cloud Infrastructure (OCI) cons

Pricing and Cost Advice

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."

"The cost is better than similar solutions."

"Alibaba Cloud is cheaper."

"The solution's pricing is the same as AWS'."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."

"I don't know the exact cost. It is cheaper than AWS."

More Alibaba Cloud pricing and cost advice

"Oracle Cloud Platform's pricing is comparable to other solutions, but it is definitely not cheap."

"The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible."

"There is a subscription cost rather than licensing for this product."

"It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month."

"On a monthly basis, we pay around $2,500 for licensing fees, with no additional costs. We do pay extra licensing for other on-premises solutions, but these are not related to Oracle Cloud Platform."

"The price of the solution should be reduced to a price that people can afford."

"The solution is expensive according to services and competition. Also, it is not prevalent in the market. I rate the solution’s pricing a seven on a scale of ten, where ten is expensive, and one is cheap."

"I would rate the tool’s pricing a ten out of ten since it is expensive."

More Oracle Cloud Infrastructure (OCI) pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

Computer Software Company

Comms Service Provider

Financial Services Firm

Manufacturing Company

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	20
Large Enterprise	54

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.

What needs improvement with Alibaba Cloud?

Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...

What is your primary use case for Alibaba Cloud?

I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

What do you like most about Oracle Cloud Infrastructure Registry?

It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.

What needs improvement with Oracle Cloud Infrastructure Registry?

I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database ...

Amazon AWS vs Alibaba Cloud

Comparisons

Compared 26% of the time

Microsoft Azure vs Alibaba Cloud

Compared 21% of the time

Google Cloud vs Alibaba Cloud

Compared 17% of the time

Tencent Cloud vs Alibaba Cloud

Compared 12% of the time

Google Firebase vs Alibaba Cloud

Compared 3% of the time

More Alibaba Cloud Competitors

Microsoft Azure vs Oracle Cloud Infrastructure (OCI)

Compared 18% of the time

Amazon AWS vs Oracle Cloud Infrastructure (OCI)

Compared 9% of the time

Amazon Bedrock vs Oracle Cloud Infrastructure (OCI)

Compared 8% of the time

Google Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 6% of the time

IBM Public Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 4% of the time

More Oracle Cloud Infrastructure (OCI) Competitors

Product Reports

Alibaba Cloud

Download Alibaba Cloud product report

Oracle Cloud Infrastructure (OCI)

Download Oracle Cloud Infrastructure (OCI) product report

Oracle Cloud Infrastructure (OCI) report

Also Known As

No data available

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud

Overview

Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.

Alibaba

Oracle Cloud Infrastructure offers autonomous database solutions, flexible scalability, and seamless application integration, backed by strong security features. Its competitive pricing and multi-tenancy capabilities provide significant value for enterprises needing comprehensive cloud infrastructure.

Oracle Cloud Infrastructure delivers robust database management, frequent updates, and advanced storage and network services. It boasts global pricing consistency and broad accessibility, making it a preferred choice for hosting databases and migrating on-premises applications. Users in diverse sectors rely on its ease of use, particularly in hosting applications and infrastructure management. However, OCI faces challenges in documentation and integration with third-party services and seeks improvement in automation, support responsiveness, and regional availability.

What are the key features of Oracle Cloud Infrastructure?

Autonomous Database: Self-managing and self-repairing capabilities improving efficiency.
Seamless Integration: Smooth interaction with Oracle databases and applications.
Security Features: Strong measures to protect data integrity.
Scalable Platform: Flexibility to grow according to business needs.
Competitive Pricing: Cost-effective solutions for enterprises.

What benefits and ROI should users evaluate?

Reliable Performance: Consistent output ensuring enterprise productivity.
Global Pricing Consistency: Predictable costs across regions.
Ease of Use: Simplified processes facilitating user operations.
Frequent Updates: Keeps systems up-to-date with latest advancements.

OCI is utilized by companies in sectors like gaming, finance, and IoT for hosting databases and ERP systems. Its robust infrastructure supports high-performance computing and application development, making it a favorable option for integration and analytics tasks. Enterprises benefit from its capability to migrate on-premises systems to the cloud, enhancing their operational efficiency.

Oracle

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA

Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI)