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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of July 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.5% compared to the previous year. The mindshare of Microsoft Azure is 8.7%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Alibaba Cloud5.2%
Other86.1%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"It's easy to use, cheaper than other solutions, and more secure."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Yet another powerful and reliable product from Microsoft."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"Azure is stable."
"The Azure Portal has an advantage in terms of UX making buying resources or downgrading really easier to understand, and while AWS has micro, smaller functionalities, Azure has more end-to-end focus which makes it easier, saving you time and money."
"It is a flexible solution that is straightforward to use."
"I get all the features under one roof."
"It is quick and easy to deploy. It is flexible, and we can deploy a resource anytime. We like and prefer the pay-as-you-go model."
"GA of new features, such as Azure Backup and Mobile services, free websites and easy to manage pay-as-you-go model."
 

Cons

"The solution should have more integration."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"Alibaba Cloud needs to increase availability in Thailand."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"I would not recommend the solution to others."
"The user experience must be improved."
"The solution could improve by simplifying network management."
"The solution could always work to reduce its costs."
"The first level of support should be improved in terms of quality and response time."
"Improvements are needed in Azure to enhance integration tools and support for effectively migrating and managing third-party dependencies."
"To give a rating of ten out of ten, the speed of technical support needs to improve because the time cycle from raising a ticket to resolution can stretch up to a month or two, which is very long; otherwise, I do not have much negativity about the product quality."
"Pricing is one area where Azure has room for improvement. There should be some due consideration."
"There should definitely be some improvement in the UI."
"Stability. Microsoft is implementing changes too fast and sometimes things break."
 

Pricing and Cost Advice

"The cost is better than similar solutions."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The solution's pricing is the same as AWS'."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The product is not that expensive."
"There is a license for the solution."
"I rate the tool's pricing a six out of ten."
"The pricing is relatively high."
"It's a very expensive machine and I would like for them to improve the price. There are smaller sized competitors who offer cheaper prices."
"Some services are okay, while others are expensive. Different features within the same service, like Defender, have separate charges. This, combined with the skill shortage in FinOps strategy and management, makes it difficult to control costs."
"The solution's licensing costs are yearly."
"The product is expensive."
"I am currently on a pay-as-you-go subscription and my customers are going to be on a three-year contract. For what is offered in the three-year package it is quite reasonably priced."
report
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: June 2026.
903,871 professionals have used our research since 2012.