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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of June 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.0% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.2%
Other86.2%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"The installation is easy."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"ECS is the most valuable feature of the solution."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"AWS is good, but Azure's license is reasonably priced, and Microsoft is gaining market share with a competitive package overall."
"It's a cloud-based application, so installation is straightforward and doesn't take much time."
"The solution is fantastic, with Teams, the works."
"The solution provides multiple well integrated services which happen to work together seamlessly and provide flexibility and scalability for use cases all around the industry."
"It is a very easy-to-use platform, and it is very powerful in terms of data backup and Blob storage. It has very good features, especially if you are using Microsoft products, such as Windows, Microsoft SQL Server."
"There are several products within Azure."
"The most valuable feature is the single sign-on with multifactor authentication."
"With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud."
 

Cons

"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"I would not recommend the solution to others."
"The user experience must be improved."
"It is not robust."
"The flexibility of the solution could be improved."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The solution needs to improve its graphical user interface."
"Alibaba Cloud's initial setup is somewhat complex."
"Azure ARM​ console can be a bit overwhelming at the beginning."
"The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure."
"Compared with other cloud solution providers, Microsoft is not good at local support."
"I would like to see more advanced functionality in terms of information security."
"As the project I am engaged in is very large, we have experienced some episodes of instability."
"There was a time when the solution was updated on their side and all of our functions stopped working."
"It seems to me that Azure is a little less stable than AWS but not so that it makes a difference, given how much time you save doing other stuff like configuring, etc."
"The cost is something that could be improved. There's not much clarity regarding the price range."
 

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I don't know the exact cost. It is cheaper than AWS."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The cost is better than similar solutions."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The pricing of Microsoft Azure is not very flexible."
"The license is on a monthly basis."
"The product is expensive."
"The current pricing is on a pay-as-you-go subscription."
"We pay for the license on a monthly basis."
"The price is good, but it can always be cheaper."
"We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period."
"We pay a monthly licensing fee for the solution, which could be cheaper."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: June 2026.
900,228 professionals have used our research since 2012.