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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of June 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.0% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.2%
Other86.2%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"We use the solution's AI features for data analysis."
"Alibaba Cloud has lower costs and good support."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"It is easy to set up."
"Azure services like EDM and Batch are all famous, but one of the most popular services for development is Azure Functions, especially the PaaS option. Depending on a customer's environment, they can go for the PaaS."
"Microsoft Azure has hundred of services that they offer on the platform."
"Databricks is really nice because you have the power to process lots of data and you can create queries and provide big analysis for the business using a robust cluster."
"The product is highly stable."
"The stability of Microsoft Azure has been very good from what we have seen."
"As a software data center, we can put some pretty cool applications running there."
"I know there have been a lot of improvements and a lot of new services lately. I'm really not aware of all of them."
"We use Azure DevOps' full hierarchy to manage our data workloads. From product management to development and QA stages, Azure DevOps provides tools. Additionally, we're implementing automation testing and integrating it with our CI/CD pipelines using Azure DevOps. This platform helps us manage all our processes."
 

Cons

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The user experience must be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution’s user interface could be improved."
"Should always go with recommendations provided by Microsoft during the creation of new clusters. Otherwise, stability is an issue."
"It seems to me that Azure is a little less stable than AWS but not so that it makes a difference, given how much time you save doing other stuff like configuring, etc."
"The cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately."
"The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration."
"Microsoft Azure is so complicated inside."
"There should be more language options for the Azure Functions apps. It supports programming languages, but there are only a few options. It could have more programming languages."
"There are multiple DevOps solutions and tools available in Microsoft Azure, but most of the time they are either in the build mode, meaning you don't get complete support for them because they are either making changes, or changing the names of the particular services. Sometimes, services vanish from the portal. We are not able to see that. I think they actually change the names of the services."
"From the perspective of a user who has a partnership relationship with Microsoft, I would want Microsoft Azure to provide some credits that can be used to test and validate Microsoft’s different solutions since it is an area where the product lacks."
 

Pricing and Cost Advice

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"Alibaba Cloud is cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The product is not that expensive."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost is better than similar solutions."
"We have approached our clients about using Kubernetes or Docker because it's cheaper when inflation is considered."
"Pricing is very difficult to guesstimate. With so many a la carte options and individual pricing it can be a hassle to understand."
"The licensing fee is quite cheap for what they're offering."
"The cost is more or less the same across all cloud service providers."
"The pricing model can be improved because we find that Azure pricing is a bit high."
"It’s necessary to use third party products or to use good self-management economic tools"
"Azure is cheaper than solutions from other cloud vendors like AWS or Google."
"The price of the solution could be reduced. There should be a loyalty cost reduction model. If customers have been using the service year after year they should receive a discount."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: April 2026.
896,803 professionals have used our research since 2012.