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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of October 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.0% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.4%
Other86.0%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
reviewer2832981 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Cloud migration has reduced hardware dependency and supports secure global access to apps
The best features Microsoft Azure offers are cloud scalability, virtual machines, storage, networking, security, monitoring, and identity management. Scalability is the most valuable to our organization because Microsoft Azure allows businesses to scale resources up or down based on workload demand. This helps manage traffic spikes without buying permanent hardware. Virtual machines are also valuable as Microsoft Azure provides cloud-based Windows and Linux virtual machines to run applications, servers, and workloads. Identity and Access Management is important, as the integration with Microsoft Entra ID helps manage user authentication, role-based access, and MFA. For example, employees access business apps securely using single sign-on. Backup and disaster recovery are also important because they provide automated backups and failover options to ensure business continuity. Microsoft Azure positively impacts my organization by reducing infrastructure dependency, improving availability, and enabling remote access. Teams can access applications globally without on-premises server dependency, and in terms of cost, it is very low-cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"I rate Alibaba Cloud's scalability an eight out of ten."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"We use the solution's AI features for data analysis."
"It is a scalable product. So, scaling up or scaling down is possible."
"We use the solution to run VMs."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The most valuable aspect of Azure is the flexibility you have for all the services and solutions it offers, even if you use IaaS, PaaS, or SaaS, you have the option to only pay for the services you use – pay as you go, in a Cloud that is compliant with most regulations, using this advantage you have a lot of options and technologies you can adopt, and easily integrate into your infrastructure, to accelerate your Digital Transformation journey."
"I like a lot of features. For example, the Windows virtual solution has helped in such a way that our client-based application was converted into a web-based version through the use of the Windows Virtual Desktop."
"There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup. It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources."
"Overall, this is a good product. We definitely plan to continue using it in the future and I recommend it to others."
"It's set up to handle any cloud requirement."
"Technical support has been good overall, they are helpful and responsive, and we are satisfied with the level of service we receive."
"In my business operations, I assess Microsoft Azure's integration with Microsoft products as being highly beneficial since we use either API connections or native connections."
"One feature I like in Microsoft Azure is its ability to host and run applications on virtual machines. It is a basic yet crucial capability for our team."
 

Cons

"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution needs to improve its graphical user interface."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The flexibility of the solution could be improved."
"I would not recommend the solution to others."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The installation process is not very straightforward."
"Pricing is one area where Azure has room for improvement. There should be some due consideration."
"In my opinion, what could be improved is making the actual costs more predictable. It is very difficult to estimate the cost or the budget you are going to need to run your environment in Azure Cloud. You have to be a specialist to understand how you will be charged, which constantly changes."
"The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration."
"It should have a better hybrid-cloud central analysis. Their support service also needs to be improved."
"I'd like to see better integration with S/4HANA integrated and other services, like monitoring, for example."
"Needs fast Internet connectivity."
"I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The product is not that expensive."
"The cost is better than similar solutions."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The pricing is better than AWS."
"We're paying in dollars, and it's very expensive for us because of the exchange rates."
"It's a metered environment, and it's pay-as-you-go. That's the big challenge with a metered environment."
"Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft."
"The price of the solution is reasonable."
"The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
"The pricing for us is higher because we are using IaaS."
"It is operational expenditure (OPEX). There is no cost upfront. When you start using it, you have to pay the charges. Initially, the cost is less, but after you start using it more and more, the cost will go higher. It is a little bit costly, but that is okay because you get better resources. You also get better support in terms of how you create the resources. Documentation is available, and the SLAs are met."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: September 2026.
917,181 professionals have used our research since 2012.