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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of August 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.1% compared to the previous year. The mindshare of Microsoft Azure is 8.7%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Alibaba Cloud5.2%
Other86.1%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to run VMs."
"I rate Alibaba Cloud's scalability an eight out of ten."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"We use the product for storage and as a VPN."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"It is easy to set up."
"I think the most useful feature has been the remote desktop. It has been very helpful when customers have old applications that are not architected to run remotely."
"Provisioning a server is fast, taking only one or two minutes before it is ready."
"Microsoft Azure has thousands of services and products."
"Azure is very flexible."
"The most valuable aspect of Azure is the flexibility you have for all the services and solutions it offers, even if you use IaaS, PaaS, or SaaS, you have the option to only pay for the services you use – pay as you go, in a Cloud that is compliant with most regulations, using this advantage you have a lot of options and technologies you can adopt, and easily integrate into your infrastructure, to accelerate your Digital Transformation journey."
"The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often."
"AWS is good, but Azure's license is reasonably priced, and Microsoft is gaining market share with a competitive package overall."
"We have installed many competitive products, such as Appigee and IBM, but Microsoft Azure is the easiest one to install."
 

Cons

"The solution needs to improve its graphical user interface."
"Alibaba Cloud's initial setup is somewhat complex."
"It is not robust."
"I would not recommend the solution to others."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The third-party data-sharing features must be improved."
"The license price could be lower."
"The dashboard of Microsoft Azure could be better."
"While integrating services from different vendors, the perceived costs are high, with occasional confusion about specific charges, especially in data transfer scenarios between regions."
"Ease of use could be improved."
"The solution should emulate what MuleSoft is doing."
"Stronger R integration in a circular fashion (Azure->R->Azure). Nowadays, it has an unidirectional bias."
"It is constantly updating. There are weekly releases, sometimes daily releases, and there should be fewer that are consolidated into one."
 

Pricing and Cost Advice

"The product is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The solution's pricing is the same as AWS'."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"I don't know the exact cost. It is cheaper than AWS."
"Alibaba Cloud is cheaper."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The licensing fee is quite cheap for what they're offering."
"Make use of Azure pricing calculator and you will find out that Azure Is still more reasonable that the competition and do your research, when unclear speak with your MS support."
"Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective."
"Price is good and many free features available"
"The pricing model is subscription-based and it's not an expensive solution."
"I rate the tool's pricing a six out of ten."
"Microsoft Azure is a cost-effective solution where you use it as per your requirement and pay for it."
"Microsoft Azure is not expensive. You pay for what you use. If you are using it everything could be expensive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
10%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
11%
Financial Services Firm
9%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: August 2026.
911,493 professionals have used our research since 2012.