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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Microsoft Azure is 9.0%, down from 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure9.0%
Alibaba Cloud5.4%
Other85.6%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"We use the solution to run VMs."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"ECS is the most valuable feature of the solution."
"We use the solution's AI features for data analysis."
"The portal makes it easier to work with the solution."
"The product has been very stable for us so far."
"It is quick and easy to deploy. It is flexible, and we can deploy a resource anytime. We like and prefer the pay-as-you-go model."
"We moved our accounting database from an in-house SQL Server to MS Azure cloud and saw a significant increase in performance."
"I had been able to reduce my costs a lot by using Functions, it allowed me to change the way we are developing solutions and reduce the time to market."
"Microsoft Azure continue to expand its Platform as a Service value and has set itself apart from other cloud providers that are focused on the IaaS world."
"My experience with technical support so far is very good."
"The most valuable features are the interface and customizability."
 

Cons

"Alibaba Cloud's initial setup is somewhat complex."
"The solution should have more integration."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"I would not recommend the solution to others."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The user experience must be improved."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"The solution’s user interface could be improved."
"Systems mirroring is currently not available within Azure, unlike Amazon Web Services."
"The pricing of the solution could be reduced."
"From a security perspective, it could be improved."
"There are always new features to add in terms of additional indicators, improving the looks of the dashboard and stuff. There are some dashboards that are not attractive, we are looking to make them fancier and nice-looking."
"The dashboard of Microsoft Azure could be better."
"Their backup strategy is a little complex which racks up the VM to other sole storage areas. This should be improved."
"There are some dashboards that are not attractive, we are looking to make them fancier and nice-looking."
"I believe that some of the services need to be available on the on-premises version and not only based on the cloud."
 

Pricing and Cost Advice

"I don't know the exact cost. It is cheaper than AWS."
"The cost is better than similar solutions."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The solution's pricing is the same as AWS'."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The product is not that expensive."
"The price of the solution can be expensive."
"The cost is something that could be improved."
"The pricing is fair and it was actually just reduced. My organization is paying approximately $100,000 annually with close to one thousand users. There are no additional fees."
"The subscription models can be confusing and it would be beneficial for them to simplify them. We are on an annual subscription."
"It is affordable, but its subscription price could be cheaper."
"Its price should be optimized so that we can use more features."
"Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license."
"We have an annual license subscription to use the solution."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: April 2026.
896,510 professionals have used our research since 2012.