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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of August 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.1% compared to the previous year. The mindshare of Microsoft Azure is 8.7%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Alibaba Cloud5.2%
Other86.1%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was easy for me since I had a background in cloud products."
"It's easy to use, cheaper than other solutions, and more secure."
"The installation is easy."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It is easy to set up."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"ECS is the most valuable feature of the solution."
"We use the solution to run VMs."
"The main beneficial features the product provides are security, scalability, and elasticity."
"We like how accessible it is to the end-user, not just the engineers or developers."
"It has made my applications easier to use and has improved the development process."
"The best feature in Microsoft Azure is that I don't have to change computers. I don't have to upgrade or if something breaks or a hard drive crashes. The lack of a physical aspect is the major feature for me."
"We have found the user interface to be intuitive. Microsoft is a master at UI."
"Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth."
"Features such as Azure object storage, IaaS, Azure System Center, Azure SQL Database are valuable to me."
"Yet another powerful and reliable product from Microsoft."
 

Cons

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution needs to improve its graphical user interface."
"The solution should have more integration."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The support offered by the tool is ridiculous."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The integration pipeline could be a bit more broad in terms of applications."
"This solution is not user friendly to set up and it's difficult to understand, particularly with regard to information protection and the sort of licensing needed to utilize it."
"Their backup strategy is a little complex which racks up the VM to other sole storage areas. This should be improved."
"We work with Azure, which is okay, but very clunky and complex."
"You eventually end up with a large collection of 'bits' all working together, I find it hard to be able to create a logical 'box' and put all the 'bits' that need to be in that box / application into the one place."
"Customer Service: Poor, you can't get to people who know the products when you are ramping up. Technical Support: poor"
"In a month, there is a plan to increase pricing, which is something we are not looking forward to."
"It could be cheaper."
 

Pricing and Cost Advice

"The product is not that expensive."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"Alibaba Cloud is cheaper."
"The cost is better than similar solutions."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I don't know the exact cost. It is cheaper than AWS."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Licensing costs for Enterprise are on an annual basis."
"It is paid on a per-use basis."
"I rate the product price a seven or eight on a scale of one to ten, where one is low price, and ten is high price."
"The pricing model can be improved because we find that Azure pricing is a bit high."
"Customers need to purchase additional services because of the complexity of it."
"The price of the solution could be cheaper."
"Reducing the price would be of benefit to our customers."
"With every cloud solution, you have to know what you need and the cost can be fine. The price can be a little bit high depending on how you manage your costs, but overall it's still a bit cheaper than an on-premise solution but with the advantage of flexibility. You're always up to date with the software, you only need to use it. You no longer have to be concerned with the on-premise physical security. We do not need to create a data center, it's more convenient for us."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
10%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
11%
Financial Services Firm
9%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: August 2026.
910,479 professionals have used our research since 2012.