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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
325
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of November 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.5%, down from 10.9% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.5%
Other85.9%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Rafath Noor - PeerSpot reviewer
Lead DevOps Engineer at a tech services company with 1-10 employees
Cloud platform has supported reliable growth and collaboration but customer support still needs improvement
In my opinion, the best features Microsoft Azure offers are the scalable solutions and serverless solution, Platform as a Service and Software as a Service. There are categorized services I can get. Based on my need, I can use and get most of those things. Regarding Microsoft Azure's AI capabilities, I think the governance and security are fine and the AI is consistent and I was able to get reliable outputs. Governance and security-wise, I was also satisfied with the performance, encryption-wise and the data transmission, transparency-wise. Regarding Microsoft Azure's AI capabilities, output-wise, the outputs are very much reliable, so I can depend on those things. There's nothing more to add and I am satisfied with the accuracy because it's more than 90% accuracy that I can find. That's fine for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"We use the product for storage and as a VPN."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"I rate Alibaba Cloud's scalability an eight out of ten."
"ECS is the most valuable feature of the solution."
"The most important thing is we don't have to maintain any physical infrastructure."
"The automated connectors to some of our critical enterprise systems are an important feature. These are very large, critical, global HCM systems."
"The continuous improvement of Microsoft is amazing."
"We use the solution to manage and secure my users' email for the Active Directory."
"Customer service is very good."
"One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront."
"We use Azure DevOps' full hierarchy to manage our data workloads. From product management to development and QA stages, Azure DevOps provides tools. Additionally, we're implementing automation testing and integrating it with our CI/CD pipelines using Azure DevOps. This platform helps us manage all our processes."
"Virtual machines, Azure Web Applications, MS SQL DB, DNS, Azure Active Directory, etc. are some of the most valuable features, as it is quite easy to learn to start working with them and they are composite enough to use in many different scenarios."
 

Cons

"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The solution needs to improve its graphical user interface."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"Alibaba Cloud needs to increase availability in Thailand."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Its pricing should be better."
"Specifically, I would like to see better Azure Data Analytics and monitoring RF."
"Microsoft is not an innovator for this cloud computing platform."
"It can be cheaper, which might simplify things a bit."
"The integration pipeline could be a bit more broad in terms of applications."
"The solution’s learning curve could be improved."
"The platform should be available at the same price worldwide."
"I would like to see the console improved."
 

Pricing and Cost Advice

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost is better than similar solutions."
"The product is not that expensive."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Alibaba Cloud is cheaper."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"This is an expensive product."
"The cost is more or less the same across all cloud service providers."
"Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft."
"The pricing of Microsoft Azure is not very flexible."
"The licensing fee is quite cheap for what they're offering."
"It's a pay-as-you-go subscription."
"The licensing price is fine."
"Related to pricing and licensing, you have to be careful how you operate with the concept."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
12%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
13%
Manufacturing Company
11%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: November 2026.
919,919 professionals have used our research since 2012.