No more typing reviews! Try our Samantha, our new voice AI agent.

Alibaba Cloud vs Microsoft Azure comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of September 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 11.9% compared to the previous year. The mindshare of Microsoft Azure is 8.4%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.4%
Alibaba Cloud5.2%
Other86.4%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Sylvain CAILLAU - PeerSpot reviewer
Technical Director / Market Evangelist at CAST Software
Effective public cloud deployment enhances operational flexibility with room for cost management improvement
I am not having enough experience to answer what the room for improvement is for Microsoft Azure, but maybe not only in the technical aspect. The design could be a little bit better, the technical support could be better, and the price could be even cheaper. We still have to manage the cost and the FinOps activities, which I see is demanding before we can be sure of a good choice. When it's done, it's acceptable, so could it be made easier to do? I don't know, but it is engaging us in some extra work. That's why I say not ten out of ten, but only eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, cheaper than other solutions, and more secure."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"I rate Alibaba Cloud's scalability an eight out of ten."
"ECS is the most valuable feature of the solution."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"We use the product for storage and as a VPN."
"Microsoft Azure is easy to use."
"Azure allows us to bring applications to life quickly."
"The installation of the product is very straightforward; it's quite easy in general, the product is very stable, the performance has always been reliable, and we've found the solution to be extremely flexible."
"Overall, it is a great solution but is a bit expensive, has some minor limitations, and working around these limits can be a challenge."
"The most valuable features of this solution are the Access Management and the PIN modules."
"We use the cognitive service, virtual machines, and customer DB, and we like that Microsoft Azure is scalable and easy to install as well."
"We are using Microsoft Azure for deploying our Windows, and additionally for some analytic functions where we can have all our sales data and budgeting can be done."
"The solution is very simple to use, is pretty dynamic, and has a lot of great practical applications we really appreciate, from quickly configuring our environment and adding notes to leveraging powerful testing capabilities like load balancing and scenario testing from an infrastructure point of view."
 

Cons

"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The support offered by the tool is ridiculous."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The user experience must be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It would be nice to have faster support."
"The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration."
"They're already doing quite a bit. I'm not unsatisfied with anything that they're doing right now. They can maybe make the transitions a little smoother and improve its pricing. The pricing for the end-user packages is a bit high."
"The initial setup can be improved."
"There are a number of services offered by AWS that are not yet available on Azure."
"Difficult to understand how it works and it's an expensive solution."
"Some of the dashboard features can be improved. Some of the backup solutions for SAP are not compatible."
"Azure could be made more user-friendly. For example, the configuration wizard should be more intuitive for the users."
 

Pricing and Cost Advice

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I don't know the exact cost. It is cheaper than AWS."
"Alibaba Cloud is cheaper."
"The solution's pricing is the same as AWS'."
"The cost is better than similar solutions."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The pricing model can be improved because we find that Azure pricing is a bit high."
"The price of the solution could be cheaper in general. We are on a monthly subscription to the solution."
"The pricing is reasonable."
"The pricing is better than AWS."
"It is similar to AWS, where it is on-demand and is billed monthly."
"I would like to see it more easily accessible."
"Related to pricing and licensing, you have to be careful how you operate with the concept."
"The licensing fee is quite cheap for what they're offering."
report
Use our free recommendation engine to learn which Infrastructure as a Service Clouds (IaaS) solutions are best for your needs.
912,753 professionals have used our research since 2012.
 

Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: September 2026.
912,753 professionals have used our research since 2012.