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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
325
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of November 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.5%, down from 10.9% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.5%
Other85.9%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Rafath Noor - PeerSpot reviewer
Lead DevOps Engineer at a tech services company with 1-10 employees
Cloud platform has supported reliable growth and collaboration but customer support still needs improvement
In my opinion, the best features Microsoft Azure offers are the scalable solutions and serverless solution, Platform as a Service and Software as a Service. There are categorized services I can get. Based on my need, I can use and get most of those things. Regarding Microsoft Azure's AI capabilities, I think the governance and security are fine and the AI is consistent and I was able to get reliable outputs. Governance and security-wise, I was also satisfied with the performance, encryption-wise and the data transmission, transparency-wise. Regarding Microsoft Azure's AI capabilities, output-wise, the outputs are very much reliable, so I can depend on those things. There's nothing more to add and I am satisfied with the accuracy because it's more than 90% accuracy that I can find. That's fine for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"The installation is easy."
"Alibaba Cloud has lower costs and good support."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"ECS is the most valuable feature of the solution."
"We use the solution's AI features for data analysis."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"Compute (App service, and virtual machine scale sets): The ability to manage Windows and Linus virtual machines."
"The continuous improvement of Microsoft is amazing."
"It provides a great ROI."
"Microsoft Azure is stable; there are no crashes, no downtime, and it is always stable."
"Scalability is Microsofts big advantage. At anytime you can scale up or down your servers or services growing them or shrinking them to your needs."
"Microsoft Azure is flexible and the performance is great."
"The most valuable feature of Microsoft Azure is the Area feature."
"The customer service and support are very good. When we raise a ticket, we quickly get feedback or someone assigned to help us identify the problem, which, 90% of the time, was on our end. I'm very happy with the support they provide."
 

Cons

"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"The solution needs to improve its graphical user interface."
"It is not robust."
"The support offered by the tool is ridiculous."
"The solution's initial setup was a bit complex in the beginning."
"We are looking for the Azure to get involved in the case of other applications, like the Java application."
"Technical support could be better. They need to be more responsive."
"As the project I am engaged in is very large, we have experienced some episodes of instability."
"Pricing is high if you plan to use it on a larger scale."
"If you're not aware of how things work with Azure, it's not easy to understand. It's not clear for customers and sometimes even for Microsoft people themselves."
"Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure."
"The management portal can be confusing sometimes. We have difficulty navigating the menus because the terminology is unclear, especially when referring to the content or actionable items."
 

Pricing and Cost Advice

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"Alibaba Cloud is cheaper."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost is better than similar solutions."
"The price of the solution could be cheaper in general. We are on a monthly subscription to the solution."
"It’s necessary to use third party products or to use good self-management economic tools"
"Price is good and many free features available"
"The solution's licensing costs are yearly."
"We're paying in dollars, and it's very expensive for us because of the exchange rates."
"The long-term cost is higher than if you set up the servers on-premises, which is something that could be improved through more competitive pricing."
"It's a very expensive machine and I would like for them to improve the price. There are smaller sized competitors who offer cheaper prices."
"I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. For an SME, spending roughly 5,000 euros per month becomes interesting, indicating a significant infrastructure setup in the cloud."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Comms Service Provider
13%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: November 2026.
921,665 professionals have used our research since 2012.