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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of September 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 11.9% compared to the previous year. The mindshare of Microsoft Azure is 8.4%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.4%
Alibaba Cloud5.2%
Other86.4%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
reviewer2832981 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Cloud migration has reduced hardware dependency and supports secure global access to apps
The best features Microsoft Azure offers are cloud scalability, virtual machines, storage, networking, security, monitoring, and identity management. Scalability is the most valuable to our organization because Microsoft Azure allows businesses to scale resources up or down based on workload demand. This helps manage traffic spikes without buying permanent hardware. Virtual machines are also valuable as Microsoft Azure provides cloud-based Windows and Linux virtual machines to run applications, servers, and workloads. Identity and Access Management is important, as the integration with Microsoft Entra ID helps manage user authentication, role-based access, and MFA. For example, employees access business apps securely using single sign-on. Backup and disaster recovery are also important because they provide automated backups and failover options to ensure business continuity. Microsoft Azure positively impacts my organization by reducing infrastructure dependency, improving availability, and enabling remote access. Teams can access applications globally without on-premises server dependency, and in terms of cost, it is very low-cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation is easy."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Alibaba Cloud has lower costs and good support."
"The solution's technical support was very good."
"The solution is easy to manage within the cloud application, has good performance, and is secure."
"Virtual machine services, in SaaS services, M365, and Data Lake are all popular with our clients."
"The most valuable aspect of Azure is the flexibility you have for all the services and solutions it offers, even if you use IaaS, PaaS, or SaaS, you have the option to only pay for the services you use – pay as you go, in a Cloud that is compliant with most regulations, using this advantage you have a lot of options and technologies you can adopt, and easily integrate into your infrastructure, to accelerate your Digital Transformation journey."
"The most valuable feature of Microsoft Azure is the Area feature. Additionally, the SQL Server DB as a serverless pool is useful, storage-wide external tables are helpful, and PolyBase is very good at reading external data. The capacity of Synapse to analyze in analytics is very good and it supports a range of data."
"There are many different components such as SaaS, PaaS, and API so every month they are releasing a few hundred new features."
"The most valuable feature for me is the high level of availability and the 99% uptime of the system."
"The solution offers many of the same features and has similar functionality to AWS, the performance is good, it's easy to use, we find that it's stable, and the solution scales quite well."
 

Cons

"The solution’s user interface could be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The user experience must be improved."
"The solution should have more integration."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Being a big item, it has it's own share of bugs. I had a great deal of difficulty establishing the account at first."
"I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365."
"It would be nice to have faster support."
"The technical support of Microsoft is okay. However, there were times we had to speak to them in the US time zone which was not convenient."
"I believe the cost management and billing section features could be improved because sometimes it may seem somewhat complicated to find certain settings to set up a threshold for resource consumption and track expenses in real-time."
"They're already doing quite a bit. I'm not unsatisfied with anything that they're doing right now. They can maybe make the transitions a little smoother and improve its pricing. The pricing for the end-user packages is a bit high."
"Dashboards and reporting could be improved."
"Technical support is lacking right now. It needs to be better."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"I don't know the exact cost. It is cheaper than AWS."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The product is not that expensive."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The solution's pricing is the same as AWS'."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Currently, we do not have anything reserved. There are no reservations that we have built into the Azure environment, so all of our licensing is on a consumption basis. As things spin up, those licenses spin up."
"We pay a monthly licensing fee for the solution, which could be cheaper."
"The subscription models can be confusing and it would be beneficial for them to simplify them. We are on an annual subscription."
"The price of the solution is reasonable."
"Licensing costs for Enterprise are on an annual basis."
"The cost-benefit equation for Azure is very good, particularly for small applications. However, Microsoft should do much, much more to improve how costs are communicated and how to forecast them. The Azure Pricing Calculator is not useful."
"The licensing price is fine."
"With adequate knowledge, I think you can come up with a good model where the pricing won't be a constraint."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.