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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of July 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.5% compared to the previous year. The mindshare of Microsoft Azure is 8.7%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Alibaba Cloud5.2%
Other86.1%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"It's easy to use, cheaper than other solutions, and more secure."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"We use the solution to run VMs."
"It is a scalable product. So, scaling up or scaling down is possible."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Power BI has been my experience, and there is no question about that; it comes with an integrated platform now with Fabric coming in, and the level of convenience is extremely high as compared to any other tool, integrating with your data sources and with your current reporting tool."
"The solution is completely scalable."
"The data factory feature."
"The initial setup is simple."
"Azure is a good networking solution from a WAN perspective."
"The solution is very simple to use, is pretty dynamic, and has a lot of great practical applications we really appreciate, from quickly configuring our environment and adding notes to leveraging powerful testing capabilities like load balancing and scenario testing from an infrastructure point of view."
"Stability is straightforward"
"It's a scalable product, because it's a cloud service, there is an infinite opportunity for scaling."
 

Cons

"The solution should have more integration."
"The solution’s user interface could be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"Alibaba Cloud needs to increase availability in Thailand."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The user experience must be improved."
"The solution needs a more integrated password feature."
"The solution could improve by providing a better user interface and more organized workflows."
"Most of the challenges we encounter when integrating Microsoft Azure with existing IT infrastructure are related to the lack of documentation when they release new products on the Microsoft side."
"I would like to see better policy-based management and everything related to security management could have been better integrated."
"There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that."
"I would like to see it more easily accessible."
"I would like to get a forward-looking view of the services I want to cost."
"It can be improved in terms of ease of billing or monitoring of the billing. That gets to be a little difficult."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The cost is better than similar solutions."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The price of the solution is reasonable."
"It’s necessary to use third party products or to use good self-management economic tools"
"We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period."
"Several thousand dollars and counting, we haven't needed to upgrade on premises hardware (In fact we eliminated all of the old on-premises hardware and run 100% on Azure) or pay for it's maintenance, power etc."
"There are added costs to the company or for scaling for most premium products."
"Most of the pricing from Microsoft is reasonable."
"The licensing fees depend on the number of users that we have."
"As of now, there are no monthly or yearly subscription fees."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
11%
Financial Services Firm
11%
Construction Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: June 2026.
905,526 professionals have used our research since 2012.