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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
325
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of November 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.5%, down from 10.9% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.5%
Other85.9%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Rafath Noor - PeerSpot reviewer
Lead DevOps Engineer at a tech services company with 1-10 employees
Cloud platform has supported reliable growth and collaboration but customer support still needs improvement
In my opinion, the best features Microsoft Azure offers are the scalable solutions and serverless solution, Platform as a Service and Software as a Service. There are categorized services I can get. Based on my need, I can use and get most of those things. Regarding Microsoft Azure's AI capabilities, I think the governance and security are fine and the AI is consistent and I was able to get reliable outputs. Governance and security-wise, I was also satisfied with the performance, encryption-wise and the data transmission, transparency-wise. Regarding Microsoft Azure's AI capabilities, output-wise, the outputs are very much reliable, so I can depend on those things. There's nothing more to add and I am satisfied with the accuracy because it's more than 90% accuracy that I can find. That's fine for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, cheaper than other solutions, and more secure."
"We use the solution's AI features for data analysis."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Alibaba Cloud has lower costs and good support."
"ECS is the most valuable feature of the solution."
"I prefer Azure to AWS or Google because it's cheaper and its ecosystem is better integrated."
"GA of new features, such as Azure Backup and Mobile services, free websites and easy to manage pay-as-you-go model."
"Yet another powerful and reliable product from Microsoft."
"The stability of Microsoft Azure has been very good from what we have seen."
"I had been able to reduce my costs a lot by using Functions, it allowed me to change the way we are developing solutions and reduce the time to market."
"Microsoft Azure has thousands of services and products."
"In terms of computer resource management and reduced cost, it is very, very effective, and in large environments, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity with simple and great options because you don't have to spend a lot of time for maintenance, upgrades, and security."
"It has been good financially because no CapEx investment is required for any of the on-prem infrastructures."
 

Cons

"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The solution should have more integration."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"I would not recommend the solution to others."
"The user experience must be improved."
"The solution’s user interface could be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"The support offered by the tool is ridiculous."
"The documentation can be outdated and is not as clear in Microsoft Azure as it is in AWS or Google."
"The interface is not easy to use. I'd like to see them develop a better interface, more graphical information about the resource and the consumer."
"I would prefer Microsoft Azure to increase the free trial, then developers can take advantage, and it could increase their sales."
"Viewing the expenses for each service in the Azure Portal is difficult for novices to understand; this could improve."
"Technical support isn't so good. We'd like them to be more helpful and responsive."
"The stability needs improvement. At times when there is a problem in one area, everything gets stopped, which is not good."
"The security of the solution could always be much better."
"The initial setup can be improved. It should be simplified and made easier for developers to set it up."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"The cost is better than similar solutions."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The product is not that expensive."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Make use of Azure pricing calculator and you will find out that Azure Is still more reasonable that the competition and do your research, when unclear speak with your MS support."
"I pay for a yearly subscription."
"The pricing is fine."
"The pricing is fair and it was actually just reduced. My organization is paying approximately $100,000 annually with close to one thousand users. There are no additional fees."
"The licensing price is fine."
"Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license."
"Software licensing models can be expensive depending on what you need compared to open source solutions, for example. However, if you don't have the technical skills, you may be better off paying for a license and support instead of trying to use open source solutions."
"It has the pay-as-you-go model. Its pricing should be better."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
13%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.