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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of September 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 11.9% compared to the previous year. The mindshare of Microsoft Azure is 8.4%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.4%
Alibaba Cloud5.2%
Other86.4%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
reviewer2832981 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Cloud migration has reduced hardware dependency and supports secure global access to apps
The best features Microsoft Azure offers are cloud scalability, virtual machines, storage, networking, security, monitoring, and identity management. Scalability is the most valuable to our organization because Microsoft Azure allows businesses to scale resources up or down based on workload demand. This helps manage traffic spikes without buying permanent hardware. Virtual machines are also valuable as Microsoft Azure provides cloud-based Windows and Linux virtual machines to run applications, servers, and workloads. Identity and Access Management is important, as the integration with Microsoft Entra ID helps manage user authentication, role-based access, and MFA. For example, employees access business apps securely using single sign-on. Backup and disaster recovery are also important because they provide automated backups and failover options to ensure business continuity. Microsoft Azure positively impacts my organization by reducing infrastructure dependency, improving availability, and enabling remote access. Teams can access applications globally without on-premises server dependency, and in terms of cost, it is very low-cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was easy for me since I had a background in cloud products."
"ECS is the most valuable feature of the solution."
"Alibaba Cloud has lower costs and good support."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"It is easy to set up."
"We use the product for storage and as a VPN."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"It's easy to use, cheaper than other solutions, and more secure."
"The main beneficial features the product provides are security, scalability, and elasticity."
"The solution has enabled us to provide advanced indicators and analytics to the client on their data."
"Microsoft Azure can be used for everything, including development, hosting and storage."
"The best Microsoft product in my opinion Azure Stack Hyper-Converged Infrastructure or Azure Stack HCI."
"We find that it is easy to integrate with other Microsoft technologies such as Microsoft Office."
"Microsoft Azure provides good performance and support."
"The pricing is quite good, and it is designed as pay-per-use."
"The tool's most valuable features are SQL servers and Managed Instance databases."
 

Cons

"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution needs to improve its graphical user interface."
"I would not recommend the solution to others."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The flexibility of the solution could be improved."
"Alibaba Cloud's initial setup is somewhat complex."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The solution should have more integration."
"Technical support needs improvement."
"Sometimes there is slowness observed in Microsoft Azure. We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue."
"We have reported some bugs we encountered, and it would be good if those bugs were resolved more quickly."
"The pricing of the solution could be reduced."
"From a customer perspective, it can be complex. It's a bit abstract for the customer."
"Microsoft Azure can improve by adding more features for virtual machines, such as tier virtual machines."
"Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle."
"The solution should improve the shared cache."
 

Pricing and Cost Advice

"The cost is better than similar solutions."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"I don't know the exact cost. It is cheaper than AWS."
"This is an expensive product."
"The pricing is fine."
"The cost-benefit equation for Azure is very good, particularly for small applications. However, Microsoft should do much, much more to improve how costs are communicated and how to forecast them. The Azure Pricing Calculator is not useful."
"It's not on a per-user basis; it's on a per subscription basis. It is dependent on how much you use."
"Microsoft Azure is a cost-effective solution where you use it as per your requirement and pay for it."
"There are no licensing fees."
"We pay yearly for the license."
"Pricing is comparable but from a cost perspective, this solution is the cheapest."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.