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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
325
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of November 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.5%, down from 10.9% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.5%
Other85.9%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Rafath Noor - PeerSpot reviewer
Lead DevOps Engineer at a tech services company with 1-10 employees
Cloud platform has supported reliable growth and collaboration but customer support still needs improvement
In my opinion, the best features Microsoft Azure offers are the scalable solutions and serverless solution, Platform as a Service and Software as a Service. There are categorized services I can get. Based on my need, I can use and get most of those things. Regarding Microsoft Azure's AI capabilities, I think the governance and security are fine and the AI is consistent and I was able to get reliable outputs. Governance and security-wise, I was also satisfied with the performance, encryption-wise and the data transmission, transparency-wise. Regarding Microsoft Azure's AI capabilities, output-wise, the outputs are very much reliable, so I can depend on those things. There's nothing more to add and I am satisfied with the accuracy because it's more than 90% accuracy that I can find. That's fine for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"It is easy to set up."
"We use the solution to run VMs."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"It's easy to use, cheaper than other solutions, and more secure."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"In Azure, everything is pretty straightforward. Once you know it, the platform is very easy to use."
"Microsoft has a lot of partners in this area, and they have a lot of information available online, so it's easy to get support."
"All services in the cloud are easy to set up, the services are ready to use from the outset."
"In terms of managing and configuring infrastructures, Azure is fairly good."
"To deploy it was essential, we got a great success on the project using MS Azure."
"The advantage of Microsoft Azure is its simplicity."
"We are satisfied with the technical support."
"We use Microsoft Azure for operations, email, and office applications."
 

Cons

"Alibaba Cloud needs to increase availability in Thailand."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The solution’s user interface could be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"Alibaba Cloud's initial setup is somewhat complex."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The pricing criteria can be improved with broken-down terms that can be understood easily."
"The biggest area needing improvement involves the licensing cost."
"Technical support isn't so good. We'd like them to be more helpful and responsive."
"The support, the cost, the way they have the tiers, this could all be improved."
"Support could be improved. If you pay for a higher plan, it's okay, however, the lower plans don't offer as good of a service experience."
"I would like to see more advanced functionality in terms of information security."
"Getting support is very painful because tickets get assigned to different countries."
"Performance could be improved."
 

Pricing and Cost Advice

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The product is not that expensive."
"The cost is better than similar solutions."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"I don't know the exact cost. It is cheaper than AWS."
"Microsoft Azure is expensive."
"We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period."
"It's a pay-as-you-go subscription."
"The price of the solution is reasonable."
"Reducing the price would be of benefit to our customers."
"Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license."
"The pricing for us is higher because we are using IaaS."
"The pricing is very competitive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
12%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
13%
Manufacturing Company
11%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: November 2026.
920,223 professionals have used our research since 2012.