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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of September 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 11.9% compared to the previous year. The mindshare of Microsoft Azure is 8.4%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.4%
Alibaba Cloud5.2%
Other86.4%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
reviewer2832981 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Cloud migration has reduced hardware dependency and supports secure global access to apps
The best features Microsoft Azure offers are cloud scalability, virtual machines, storage, networking, security, monitoring, and identity management. Scalability is the most valuable to our organization because Microsoft Azure allows businesses to scale resources up or down based on workload demand. This helps manage traffic spikes without buying permanent hardware. Virtual machines are also valuable as Microsoft Azure provides cloud-based Windows and Linux virtual machines to run applications, servers, and workloads. Identity and Access Management is important, as the integration with Microsoft Entra ID helps manage user authentication, role-based access, and MFA. For example, employees access business apps securely using single sign-on. Backup and disaster recovery are also important because they provide automated backups and failover options to ensure business continuity. Microsoft Azure positively impacts my organization by reducing infrastructure dependency, improving availability, and enabling remote access. Teams can access applications globally without on-premises server dependency, and in terms of cost, it is very low-cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution's AI features for data analysis."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"It is easy to set up."
"ECS is the most valuable feature of the solution."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It is a scalable product. So, scaling up or scaling down is possible."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"The solution is similar to a plug-and-play system, it is easy to use."
"It provides a great ROI."
"My advice to those thinking about using Microsoft Azure is to try it, it's a great service."
"The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud."
"The most valuable feature of Microsoft Azure is that it is easy to use."
"We use the cognitive service, virtual machines, and customer DB, and we like that Microsoft Azure is scalable and easy to install as well."
"We have found the most valuable feature to be the pricing calculator."
"It has multiple features that can be used from the start and it is easy to use."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The support offered by the tool is ridiculous."
"The flexibility of the solution could be improved."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution should have more integration."
"The user experience must be improved."
"The solution's email hosting pricing could be improved."
"The platform should be available at the same price worldwide."
"Microsoft's technical support could be improved."
"Microsoft's technical support could be improved. There are certain areas on the Level 1 to Level 2 support-side that are not exactly great."
"The license cost could be reduced."
"The solution’s learning curve could be improved."
"Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible."
"Sometimes the Azure Calculator doesn't have a good way to do a higher estimate, because for any organization there are sometimes issues with the application sites, but I know that the logs are not the real time and there are issues with login synchronization."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Alibaba Cloud is cheaper."
"I don't know the exact cost. It is cheaper than AWS."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The product is not that expensive."
"The cost is better than similar solutions."
"We have approached our clients about using Kubernetes or Docker because it's cheaper when inflation is considered."
"The price of the solution is reasonable."
"The pricing is cheap."
"I believe that we have a three-year license, and I'm happy with the pricing."
"Price is good and many free features available"
"Microsoft Azure overall is an expensive solution."
"Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft."
"It is competitive with other public cloud providers, and its price is very close to different cloud providers. There is not a noticeable difference between different cloud providers. Otherwise, it would be a risk for them to have services that were much more expensive than their competition. They're pretty much neck to neck on pricing."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.