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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
312
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of February 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 10.7%, up from 5.3% compared to the previous year. The mindshare of Microsoft Azure is 19.3%, up from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Sep 19, 2023
 

Featured Reviews

Aderonke  Adeyegbe - PeerSpot reviewer
Good storage, great for smaller companies, and has impressive support
We're all aware that the pandemic accelerated digital transformation, and we believe that Alibaba, due to its pedigree, has what it takes to take small businesses to the cloud. It's a game-changer, for sure. The storage is very useful. It is easy to set up. Technical support is good. It is quite stable.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud has lower costs and good support."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"It's easy to use, cheaper than other solutions, and more secure."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"We use the solution to run VMs."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The solution has enabled us to provide advanced indicators and analytics to the client on their data."
"Good security, scalability, and elasticity."
"I come from the DBA side so for me it's the easy maintenance; backups are very easy as well."
"We are satisfied with the technical support."
"Managed storage capabilities, which create a very simple way to create, copy, and replicate local or geo-replicate, it's very simple to assign workloads."
"The most valuable feature is cloud-based storage."
"It is so huge and so powerful. The best thing is the possibilities of things that you can actually do with it. If you do it right, you can work or host your stuff a lot cheaper than traditionally. Its security is good, and it also reduces the strain on internal IT."
"It has multiple features that can be used from the start."
 

Cons

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution should have more integration."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution needs to improve its graphical user interface."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The support offered by the tool is ridiculous."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The cost management and billing section features could be improved."
"Technical support could be better. They need to be more responsive."
"It is pretty secure, but it can always be more secure."
"There are times when using a service in Microsoft Azure can be confusing because you have four or five options that do similar operations. It would be helpful if there was a clear decision tree around those features. Microsoft does provide a lot of decision trees around a lot of their services, but it's not for everything."
"The diagnostics should have more logs."
"If the price were reduced then it would be an improvement."
"There could be more documentation and video tutorials to incorporate each and every feature. This way one can easily get the knowledge and implement it."
"The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The cost is better than similar solutions."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Azure is cheaper than solutions from other cloud vendors like AWS or Google."
"The pricing is better than AWS."
"We're paying in dollars, and it's very expensive for us because of the exchange rates."
"The licensing price is fine."
"The licensing fees depend on the number of users that we have."
"It’s necessary to use third party products or to use good self-management economic tools"
"The cost is a little high and can be more competitive."
"The pricing for the end-user packages is a bit high. It is full of very interesting services, but I would still like it to be less expensive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Sep 19, 2023
Sep 19, 2023
I believe that with Microsoft Azure you will have a bigger advantage due to the amount of partners that there are in the market. If you need support from Partner one and you don't get it, it's easy to switch to another partner to get help. Further to this Microsoft Azure now has datacentres worldwide which makes it easier to deploy anywhere.
2 out of 3 answers
DJIBRINE AGADJI - PeerSpot reviewer
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
University
8%
Educational Organization
46%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.