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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
313
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of March 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 11.4%, up from 5.4% compared to the previous year. The mindshare of Microsoft Azure is 19.3%, up from 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Sep 19, 2023
 

Featured Reviews

Aderonke  Adeyegbe - PeerSpot reviewer
Good storage, great for smaller companies, and has impressive support
We're all aware that the pandemic accelerated digital transformation, and we believe that Alibaba, due to its pedigree, has what it takes to take small businesses to the cloud. It's a game-changer, for sure. The storage is very useful. It is easy to set up. Technical support is good. It is quite stable.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the product for storage and as a VPN."
"It is a scalable product. So, scaling up or scaling down is possible."
"The installation is easy."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"We use the solution's AI features for data analysis."
"I rate Alibaba Cloud's scalability an eight out of ten."
"It is easy to set up."
"The tool's most valuable aspect is the account management side. This involves tasks such as assigning credentials to different individuals, managing user accounts, and implementing Privileged Access Management."
"The management part of it is good. Its UI is simple to use. The cost management and billing part is also good. These are the top things that I like in Azure."
"In Azure, everything is pretty straightforward. Once you know it, the platform is very easy to use."
"It's a reasonably priced solution."
"The most valuable feature is the interface."
"Compute (App service, and virtual machine scale sets): The ability to manage Windows and Linus virtual machines."
"It is easy to install."
"If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft."
 

Cons

"Alibaba Cloud's initial setup is somewhat complex."
"The solution should have more integration."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The solution’s user interface could be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"The user experience must be improved."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It would be nice to have faster support."
"It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."
"It should have a better hybrid-cloud central analysis. Their support service also needs to be improved. Our main concern is support calls. Our issue is basically related to the technical functionality of the services that we use. It doesn't behave as expected, and support often fails to solve the problem."
"The pricing needs to be a bit lower. It's an expensive solution right now."
"The scalability could improve."
"Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle."
"Scalability is definitely in need of improvement. Azure is a very good solution but it still lacks the performance of other cloud platforms."
"Azure does not handle scalability as well as its competitors. Sometimes a 10 percent increase in a server with 20 percent of CPU usage pushes the server up to 100 percent load, and you start having performance issues."
 

Pricing and Cost Advice

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Alibaba Cloud is cheaper."
"The product is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Azure is cheaper than solutions from other cloud vendors like AWS or Google."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
"Their licensing costs might be a little bit lower, compared to AWS, but I'm not sure. I think we get licenses, especially on long-term projects, on a yearly basis. It could be cheaper."
"I am currently on a pay-as-you-go subscription and my customers are going to be on a three-year contract. For what is offered in the three-year package it is quite reasonably priced."
"I pay for a yearly subscription."
"Microsoft Azure is a cost-effective solution where you use it as per your requirement and pay for it."
"Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft."
"The pricing for us is higher because we are using IaaS."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

NN
Sep 19, 2023
Sep 19, 2023
I believe that with Microsoft Azure you will have a bigger advantage due to the amount of partners that there are in the market. If you need support from Partner one and you don't get it, it's easy to switch to another partner to get help. Further to this Microsoft Azure now has datacentres worldwide which makes it easier to deploy anywhere.
2 out of 3 answers
DJIBRINE AGADJI - PeerSpot reviewer
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
University
8%
Educational Organization
46%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: March 2025.
841,004 professionals have used our research since 2012.