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Alibaba Cloud vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
7th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of February 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.7%, down from 10.7% compared to the previous year. The mindshare of Microsoft Azure is 10.2%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Azure10.2%
Alibaba Cloud7.7%
Other82.1%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Sep 19, 2023
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable product. So, scaling up or scaling down is possible."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"ECS is the most valuable feature of the solution."
"The installation is easy."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It's easy to use, cheaper than other solutions, and more secure."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"There are plenty of functions available that we have used extensively. It is a complete platform of services."
"Offers many data security features including securing network access."
"I appreciate that everything is basically shift forward from a security standpoint."
"The design of Microsoft Azure is for it to be scalable and it is scalable."
"The product provides a host of security tools."
"We use the cognitive service, virtual machines, and customer DB. Microsoft Azure is also scalable and easy to install."
"Microsoft Azure is an optimized solution when we compare it to any other particular cloud solution."
"Azure has improved my organization because it is a new technology and so the customers who don't have enough knowledge about the cloud delegate the administration of their cloud infrastructure to us. We incorporate and add a new service to our product lineup about how to manage their Azure. It impacts our business because we're able to incorporate this new service."
 

Cons

"The solution’s user interface could be improved."
"The flexibility of the solution could be improved."
"Alibaba Cloud's initial setup is somewhat complex."
"The user experience must be improved."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The support offered by the tool is ridiculous."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"I would like to see the console improved."
"Ease of use could be improved."
"There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that."
"Could be more user friendly; security features should be improved."
"The permissions and controls in the product are not easy to use."
"Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group."
"Dashboards and reporting could be improved."
"Navigating the frequent changes in the interface has been a challenge, requiring effort to keep up with updates. Options or features that were once located in one window may unexpectedly move to another, making it hard to stay current with the changes."
 

Pricing and Cost Advice

"The cost is better than similar solutions."
"The product is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I don't know the exact cost. It is cheaper than AWS."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The solution's pricing is the same as AWS'."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"In countries experiencing high inflation, the cost of Azure services can be significantly impacted. This can result in higher expenses compared to other regions."
"The product is expensive."
"We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period."
"Related to pricing and licensing, you have to be careful how you operate with the concept."
"With every cloud solution, you have to know what you need and the cost can be fine. The price can be a little bit high depending on how you manage your costs, but overall it's still a bit cheaper than an on-premise solution but with the advantage of flexibility. You're always up to date with the software, you only need to use it. You no longer have to be concerned with the on-premise physical security. We do not need to create a data center, it's more convenient for us."
"Microsoft Azure is not expensive. You pay for what you use. If you are using it everything could be expensive."
"The solution does not offer very many free services which can become expensive. We are on an annual license."
"The long-term cost is higher than if you set up the servers on-premises, which is something that could be improved through more competitive pricing."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Sep 19, 2023
Sep 19, 2023
I believe that with Microsoft Azure you will have a bigger advantage due to the amount of partners that there are in the market. If you need support from Partner one and you don't get it, it's easy to switch to another partner to get help. Further to this Microsoft Azure now has datacentres worldwide which makes it easier to deploy anywhere.
2 out of 3 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: February 2026.
881,384 professionals have used our research since 2012.