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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of October 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.0% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.4%
Other86.0%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
reviewer2832981 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Cloud migration has reduced hardware dependency and supports secure global access to apps
The best features Microsoft Azure offers are cloud scalability, virtual machines, storage, networking, security, monitoring, and identity management. Scalability is the most valuable to our organization because Microsoft Azure allows businesses to scale resources up or down based on workload demand. This helps manage traffic spikes without buying permanent hardware. Virtual machines are also valuable as Microsoft Azure provides cloud-based Windows and Linux virtual machines to run applications, servers, and workloads. Identity and Access Management is important, as the integration with Microsoft Entra ID helps manage user authentication, role-based access, and MFA. For example, employees access business apps securely using single sign-on. Backup and disaster recovery are also important because they provide automated backups and failover options to ensure business continuity. Microsoft Azure positively impacts my organization by reducing infrastructure dependency, improving availability, and enabling remote access. Teams can access applications globally without on-premises server dependency, and in terms of cost, it is very low-cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Alibaba Cloud's scalability an eight out of ten."
"We use the solution's AI features for data analysis."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The installation is easy."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"It is a scalable product. So, scaling up or scaling down is possible."
"The solution offers many of the same features and has similar functionality to AWS, the performance is good, it's easy to use, we find that it's stable, and the solution scales quite well."
"Microsoft Azure really enforces the automation capabilities of our workforce, and it drives us towards a new operating model in terms of delivering services more quickly and more automatically."
"Some features of Azure are very important for us. You can control access for your company, it's not complicated managing the solution either. I think the solution is very stable, secure and the documentation Microsoft has on their website is complete. You can use it to find the solution's problems or implement solutions."
"We have found the scalability of the solution to be good."
"Microsoft Azure has been easy to use in my experience."
"The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud."
"Because of Azure, the work from home policy makes our work feel seamless."
"Microsoft Azure provides good performance and support."
 

Cons

"The support offered by the tool is ridiculous."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It is not robust."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The flexibility of the solution could be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Alibaba Cloud needs to increase availability in Thailand."
"I don't understand why we spend so much time and money on Azure when Microsoft relies on third-party companies for support in the CSP model. I don't know how the support model works within Microsoft, but giving it to poor-performing third-party companies is not ideal."
"The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners."
"Azure was pretty bad in terms of the recent service off-time for Microsoft Azure and AWS. They didn't complete 99.99% of service they provide to the customers as compared to AWS."
"Probably the two main areas where things could be improved are getting direct console access to VMs and its Azure backup solution to add backup types (e.g. System State)."
"Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure."
"We use Microsoft Server 2019 and 2016. And I didn't like the 2019 client, so we had to downgrade back to 2016. The main issue there was its monitoring system. Our client needed an alternative, and if they were using more Windows products, they also needed to make that downgrade."
"There are a number of services offered by AWS that are not yet available on Azure."
"Pricing is very expensive."
 

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"Alibaba Cloud is cheaper."
"The cost is better than similar solutions."
"The solution's pricing is the same as AWS'."
"The licensing is pay per usage, so it can be both monthly and yearly."
"Customers need to purchase additional services because of the complexity of it."
"It is not cheap. Its price could be a little bit less."
"Related to pricing and licensing, you have to be careful how you operate with the concept."
"The licensing fees depend on the number of users that we have."
"One piece of feedback from other users I have heard from is that Azure is somewhat expensive, so I would advise anyone thinking about this solution to be aware of the cost. You need to take into account the configuration you are going with or it could turn out to be a more expensive solution than you anticipated."
"It is similar to AWS, where it is on-demand and is billed monthly."
"Their licensing costs might be a little bit lower, compared to AWS, but I'm not sure. I think we get licenses, especially on long-term projects, on a yearly basis. It could be cheaper."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
12%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.