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Alibaba Cloud vs Microsoft Azure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
325
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of November 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.5%, down from 10.9% compared to the previous year. The mindshare of Microsoft Azure is 8.6%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Alibaba Cloud5.5%
Other85.9%
Infrastructure as a Service Clouds (IaaS)
 

Q&A Highlights

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Rafath Noor - PeerSpot reviewer
Lead DevOps Engineer at a tech services company with 1-10 employees
Cloud platform has supported reliable growth and collaboration but customer support still needs improvement
In my opinion, the best features Microsoft Azure offers are the scalable solutions and serverless solution, Platform as a Service and Software as a Service. There are categorized services I can get. Based on my need, I can use and get most of those things. Regarding Microsoft Azure's AI capabilities, I think the governance and security are fine and the AI is consistent and I was able to get reliable outputs. Governance and security-wise, I was also satisfied with the performance, encryption-wise and the data transmission, transparency-wise. Regarding Microsoft Azure's AI capabilities, output-wise, the outputs are very much reliable, so I can depend on those things. There's nothing more to add and I am satisfied with the accuracy because it's more than 90% accuracy that I can find. That's fine for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to run VMs."
"It's easy to use, cheaper than other solutions, and more secure."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"We use the solution's AI features for data analysis."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"It is easy to set up."
"The installation is easy."
"We leverage Azure regions around the world; we love the flexibility and ease at which we can deploy and manage resources for our global clients."
"The solution is very simple to use, is pretty dynamic, and has a lot of great practical applications we really appreciate, from quickly configuring our environment and adding notes to leveraging powerful testing capabilities like load balancing and scenario testing from an infrastructure point of view."
"Compared to other solutions, I find Azure to be the best organized in terms of user interface, access, and features."
"Azure is pretty good and in fact, we have about 100 customers who are using Azure on our technology."
"The most valuable features are the interface and customizability."
"Microsoft Azure is absolutely great."
"I like that it is user-friendly and flexible."
"The solution does a lot of coding and customization, and can go live quickly."
 

Cons

"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"Alibaba Cloud needs to increase availability in Thailand."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The solution’s user interface could be improved."
"It is not robust."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"In a month, there is a plan to increase pricing, which is something we are not looking forward to."
"From a security perspective, it could be improved."
"There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future. They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well."
"The solution could improve by simplifying network management."
"Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."
"I would like to see improvement in the technical support. Sometimes it takes a long time."
"The price of the solution could be less expensive and the pricing model could be less confusing."
"Microsoft Azure could improve by having more virtual machine operating systems available."
 

Pricing and Cost Advice

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost is better than similar solutions."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The solution's pricing is the same as AWS'."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"The cost of the solution could be reduced. However, I am using the free version."
"In countries experiencing high inflation, the cost of Azure services can be significantly impacted. This can result in higher expenses compared to other regions."
"Microsoft Azure overall is an expensive solution."
"The pricing is cheap."
"Azure's pricing could be more competitive. Some clients mentioned that they are considering switching to AWS because of the price."
"The pricing of Microsoft Azure is not very flexible."
"It's not on a per-user basis; it's on a per subscription basis. It is dependent on how much you use."
"We have an annual license subscription to use the solution."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Answers from the Community

NN
Manager, Cloud Solution at Ascend Group Co., Ltd.
Mar 14, 2026
Mar 14, 2026
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost optimization. From my experience, leveraging Azure’s integration with enterprise services really streamlines operations and helps maintain high availability across global infrastructures. Proper govern...
2 out of 4 answers
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Sep 1, 2023
Microsoft Azure
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Sep 4, 2023
I believe Microsoft Azure is good as many companies are going by Azure, and moreover, Azure is best because many services that Microsoft corporates are used in the market.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
13%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Manufacturing Company
11%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Alibaba Cloud vs. Microsoft Azure and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.