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Amazon AWS vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Amazon AWS is praised for cost-efficiency, scalability, quick deployment, and positive ROI, especially during critical periods like COVID-19.
Sentiment score
7.2
Organizations experience up to 70% savings, improved performance, flexibility, and high productivity using Microsoft Azure, despite data cost concerns.
 

Customer Service

Sentiment score
6.8
Amazon AWS provides reliable customer service with skilled support staff, enhancing user satisfaction through responsive and knowledgeable assistance.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but response times and efficiency vary based on support tiers and contracts.
Amazon AWS has good technical engineers available, making their customer service reliable.
 

Scalability Issues

Sentiment score
7.8
Amazon AWS is highly valued for its scalability and flexibility, effectively supporting diverse user needs and business applications.
Sentiment score
7.8
Microsoft Azure offers efficient scalability with adaptable resources, though some users experience cost and resource limit challenges.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable and stable, with minimal downtime, though architecture design impacts performance, making it a preferred choice.
Sentiment score
7.8
Microsoft Azure is highly regarded for its stability and reliability, despite occasional minor issues, making it a preferred choice.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
 

Room For Improvement

Amazon AWS needs better cost transparency, user interface, integration, documentation, security, support, and training to enhance user experience.
Microsoft Azure users face challenges with pricing, compatibility, documentation, user interface, integration, security, scaling, support, and localization.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
 

Setup Cost

AWS pricing is scalable and competitive but complex, with tools available to manage potential unexpected costs for enterprises.
Microsoft Azure's pricing models offer cost-effectiveness and flexibility, though complexity and unpredictability remain challenges for some users.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
 

Valuable Features

Amazon AWS leads in cloud hosting with scalable services, pay-as-you-go model, robust infrastructure, and global reach.
Microsoft Azure offers flexibility, scalability, ease of use, high availability, security, and efficient deployment with its pay-as-you-go model.
Amazon AWS offers flexibility and scalability.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
 

Categories and Ranking

Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
255
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
313
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Amazon AWS is 14.6%, down from 22.9% compared to the previous year. The mindshare of Microsoft Azure is 19.3%, up from 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
report
Use our free recommendation engine to learn which Infrastructure as a Service Clouds (IaaS) solutions are best for your needs.
842,672 professionals have used our research since 2012.
 

Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Educational Organization
46%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Amazon AWS vs. Microsoft Azure and other solutions. Updated: March 2025.
842,672 professionals have used our research since 2012.