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Amazon AWS vs Dell ECS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Amazon AWS is praised for cost-efficiency, scalability, quick deployment, and positive ROI, especially during critical periods like COVID-19.
Sentiment score
8.7
Dell ECS delivers cost-saving benefits and quick ROI, with users valuing its stability and reliability over financial gains.
 

Customer Service

Sentiment score
6.8
Amazon AWS provides reliable customer service with skilled support staff, enhancing user satisfaction through responsive and knowledgeable assistance.
Sentiment score
7.6
Dell ECS customer service is efficient and highly rated despite some challenges, especially for premium service customers.
Amazon AWS has good technical engineers available, making their customer service reliable.
There is a lack of SUSE Linux experts which affects the level of support.
Dell provides high-quality technical support
Customer support is generally good but sometimes struggles with complex issues.
 

Scalability Issues

Sentiment score
7.8
Amazon AWS is highly valued for its scalability and flexibility, effectively supporting diverse user needs and business applications.
Sentiment score
8.4
Dell ECS is highly rated for its scalability, ease of expansion, and adaptability across various business sizes and environments.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Through the fabrics, it provides the clustering, allowing us to add nodes easily.
It allows scale-out processes by adding extra nodes, providing flexibility for customers to increase capacity on demand.
I would rate scalability ten out of ten since you buy what you want.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable and stable, with minimal downtime, though architecture design impacts performance, making it a preferred choice.
Sentiment score
8.2
Dell ECS is highly stable and reliable, maintaining performance even with heavy data, earning ratings around nine out of ten.
We have not experienced any outages in the last four years.
I'd rate stability maybe 9.5 out of ten.
Dell ECS provides high stability compared to other object solutions.
 

Room For Improvement

Amazon AWS needs better cost transparency, user interface, integration, documentation, security, support, and training to enhance user experience.
Dell ECS requires improved scalability, performance, cost-effectiveness, support, security, and integration, alongside a user-friendly interface and enhanced documentation.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Live logs should be viewable through the GUI like with Logstash or Elasticsearch.
Incorporating extra integrations beyond S3, like Hadoop file systems, and being well aligned with trends like AI solutions would be beneficial.
Additionally, sometimes there is an issue with memory where it hangs, and they can improve garbage collection, which takes up a lot of space during cleanup.
 

Setup Cost

AWS pricing is scalable and competitive but complex, with tools available to manage potential unexpected costs for enterprises.
Dell ECS pricing is seen as mixed, with some valuing its cost-effectiveness, while others desire more flexible pricing options.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
It relies on nearline SAS drives, which are cheaper than flash or SSDs.
The pricing model is on the higher side compared to other vendors.
As a service provider, we receive good margins, indicating a favorable price point.
 

Valuable Features

Amazon AWS leads in cloud hosting with scalable services, pay-as-you-go model, robust infrastructure, and global reach.
Dell ECS excels in integration, scalability, performance, and reliability, offering competitive pricing and robust features for unstructured data storage.
Amazon AWS offers flexibility and scalability.
The stability of this solution is a major advantage, as we've not experienced any outages in the last four years.
Dell ECS is very easy to handle, primarily because the web UI dashboard and everything is very easy to manage for every customer.
The most valuable features of Dell ECS are its capability to integrate multiple protocols seamlessly with other Dell solutions like PowerScale and data domain.
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
255
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
Dell ECS
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
31
Ranking in other categories
File and Object Storage (5th)
 

Mindshare comparison

Amazon AWS and Dell ECS aren’t in the same category and serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 13.6%, down 22.9% compared to last year.
Dell ECS, on the other hand, focuses on File and Object Storage, holds 7.9% mindshare, down 9.6% since last year.
Infrastructure as a Service Clouds (IaaS)
File and Object Storage
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
SamuelThomas - PeerSpot reviewer
Managing efficiently with user-friendly interfaces for monitoring and managing resources
We normally recommend Dell ECS to enterprise customers and government customers Dell ECS is very easy to handle, primarily because the web UI dashboard and everything is very easy to manage for every customer. They can monitor the DPS, access failures, bandwidth, failed requests, and latency.…
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
22%
Manufacturing Company
13%
Computer Software Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What is your experience regarding pricing and costs for Dell EMC ECS?
The price is reasonable given the abundance of features, including managing, control, host resources, dockers, and containers. The node agent includes monitoring processes and managing the system.
What needs improvement with Dell EMC ECS?
There is a need to improve the infrastructure, particularly for SUSE Linux experts. The deployment is not easy, and some expertise is required to configure the virtual data center and replication g...
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
EMC ECS, Dell EMC Elastic Cloud Storage, EMC Elastic Cloud Storage
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Atos
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