One area for product improvement would be the garbage collection process. It takes longer than expected, so speeding up that process would be beneficial.
Ops Specialist: System Engineer Backup at a computer software company with 5,001-10,000 employees
Real User
Top 20
2023-04-12T14:58:32Z
Apr 12, 2023
There is room for improvement in the DPI reports, as they could be made more user-friendly. Currently, I have to create my own reports to get the type of information I need. The reporting aspect of the product could benefit from improvements, but it requires some time and investment to learn how to produce the desired reports. I need to familiarize myself with DPS, as it is only integrated with DPC, and I mainly use DPA for searching. A couple of things are not as up-front or as user-friendly as you would want them to be. For example, DPA, I upgrade it now and then, but I never use it. For me, DP ECS is doing what it's supposed to do. My main thing is that it's elastic cloud storage, but it's basically just off-site storage. It's not a cloud solution, even though you can create your S3 buckets in it, and it's just another storage device set in a different data center where you can keep your backups for longer-term storage. Maybe the name is misleading because you expect it to be a cloud solution that has everything - computing, storage, and applications behind it.
If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better. It would also be good if Dell ECS had more integrations with other products.
At the moment, I don't feel like we have to improve anything. When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.
There's one problem with Dell EMC ECS. There are certain utility processes that come from the boot, and there isn't any user who can execute them. It's comparable to a serious power migration. The segregation of duty needs to be improved in this product, e.g. we have role-based access controls, so they should support segregation of duty, as that would be very helpful. These days, everyone's trying to get more unified storage, and then you need to have a single pane of glass to allow everything, so it would be good if the next release of this product would have a single pane of glass for smarter observation and better control mechanism.
Deputy director at a tech services company with 10,001+ employees
Real User
2021-12-24T15:21:00Z
Dec 24, 2021
They do not have complete documentation, which is very weak and could be improved. When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.
Product Manager at a comms service provider with 11-50 employees
Reseller
2020-12-01T16:17:52Z
Dec 1, 2020
In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services. They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. Our customers need EMC for their Big Data services. This product is very competitive but the professional services need to be improved. Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.
Enterprise-ready. Future-proof. Data-first.
Dell EMC Elastic Cloud Storage (ECS) is a file and object storage solution from Dell EMC. ECS has been created to support both traditional and next-generation ecosystems equally. ECS boasts unrivaled economics, manageability, resilience, and scalability to satisfy the demands of today's next-gen, robust business enterprise ecosystems. ECS can easily be deployed in a software-defined model or as a turn-key appliance. ECS is software-defined and...
One area for product improvement would be the garbage collection process. It takes longer than expected, so speeding up that process would be beneficial.
Dell ECS needs to improve its performance.
More features for remote management and administration could be included in the product. They could provide centralized reports.
The setup is very complex.
The initial setup is not so easy.
There is room for improvement in the DPI reports, as they could be made more user-friendly. Currently, I have to create my own reports to get the type of information I need. The reporting aspect of the product could benefit from improvements, but it requires some time and investment to learn how to produce the desired reports. I need to familiarize myself with DPS, as it is only integrated with DPC, and I mainly use DPA for searching. A couple of things are not as up-front or as user-friendly as you would want them to be. For example, DPA, I upgrade it now and then, but I never use it. For me, DP ECS is doing what it's supposed to do. My main thing is that it's elastic cloud storage, but it's basically just off-site storage. It's not a cloud solution, even though you can create your S3 buckets in it, and it's just another storage device set in a different data center where you can keep your backups for longer-term storage. Maybe the name is misleading because you expect it to be a cloud solution that has everything - computing, storage, and applications behind it.
If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better. It would also be good if Dell ECS had more integrations with other products.
At the moment, I don't feel like we have to improve anything. When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.
Dell ECS could improve the price of the solution. It is expensive.
There's one problem with Dell EMC ECS. There are certain utility processes that come from the boot, and there isn't any user who can execute them. It's comparable to a serious power migration. The segregation of duty needs to be improved in this product, e.g. we have role-based access controls, so they should support segregation of duty, as that would be very helpful. These days, everyone's trying to get more unified storage, and then you need to have a single pane of glass to allow everything, so it would be good if the next release of this product would have a single pane of glass for smarter observation and better control mechanism.
They do not have complete documentation, which is very weak and could be improved. When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.
The solution could be more cost-effective and secure.
Its security can be improved.
In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services. They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. Our customers need EMC for their Big Data services. This product is very competitive but the professional services need to be improved. Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.
The solution needs to provide better integration between this solution and all other kinds of systems.
Technical support needs to be improved.