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Amazon AWS pros and cons

Vendor: Amazon Web Services (AWS)

4.2 out of 5

255 reviews
93% willing to recommend

5,960 followers

Pros & Cons summary

Amazon AWS offers exceptional scalability and diverse services catering to various business needs while ensuring 99.99% uptime. The platform's pay-as-you-go model allows efficient cost management, though its complex pricing and setup may overwhelm newcomers. While technical support is valuable, it can experience delays, especially in critical times. Users suggest better integration with other platforms and more comprehensive training materials to fully utilize AWS's capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Amazon AWS offers exceptional scalability, allowing users to scale resources up or down quickly to meet changing demands.

With a flexible pay-as-you-go model, Amazon AWS minimizes costs by enabling customers to only pay for what they use.

The platform enhances agility by making it easy to deploy and manage infrastructure without the need to own physical hardware.

Amazon AWS consistently adds new features and innovations, providing users with a highly adaptable and cutting-edge ecosystem.

The platform's comprehensive service offering includes high availability, fault tolerance, and robust security measures.

CONS

It can be overwhelming due to the number of AWS products available.

The pricing structure is often cited as overly complex and expensive.

Technical support can be slower than expected.

AWS's documentation is not always intuitive or user-friendly.

Users often require guidance and improved resources for better cost management.

Amazon AWS Pros review quotes

GG

Chief Executive Officer at a tech services company with 11-50 employees

Jun 17, 2021

The solution scales very nicely.

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EN

Erik Najera Ruiz

AWS Certified Solutions Architect y Cloud Application Developer at Honne Services

Jan 15, 2021

The AWS feature that I most enjoy is Lambda functions. I primarily use serverless components because they allow you to process things without having to compromise on resources like when running EC2 instances or virtual machines. With minimal effort, you can scale up an unlimited number of processes, even concurrently, to process things. I frequently work with web APIs, so I use Lambda a lot in this area.

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Data Scientist at a computer software company with 501-1,000 employees

Aug 17, 2021

The price forecasting and billing dashboard by service, with billing budgets and alerts, have helped us shut down resources that were accruing costs that we no longer needed, saving us money.

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reviewer2335179

Manager at Stax

Jan 22, 2024

It's highly scalable. It's guaranteed 99.99% uptime, and it shows you can scale up or scale out whenever you need more space.

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reviewer1438260

Lead Architect - Expert Enterprise Data Solutions at a financial services firm with 10,001+ employees

Mar 24, 2021

The storage on offer is excellent.

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reviewer1667751

Manager, Technology at a computer software company with 201-500 employees

Sep 14, 2021

Easy to upgrade, easy to expand storage and change your EC2 types.

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CEO at Planfirma Technologies Private Limited

Jun 20, 2024

There's something called EC2, which are application servers. They are automatically scalable. They can increase, for example, during peak times.

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BW

Director of Platform and Information Security at Brace Software

Jun 15, 2020

The solution offers a low footprint. We don't have to come up with a data center ourselves. We basically don't have to own any hardware. We just rent a slice of their platform and we have everything we need.

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SD

Cloud Security Architect at Capgemini

Mar 31, 2022

There is no downtime. The solution is reliable.

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reviewer1280193

Assistant to Vice President at Cognizant

Mar 9, 2023

The most valuable features of Amazon AWS are the high level of capabilities, cloud-native environment, developer-friendly, intuitive interface, and automation. The solution overall is easy to learn from the resources available.

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Amazon AWS Cons review quotes

GG

Chief Executive Officer at a tech services company with 11-50 employees

Jun 17, 2021

The pricing is something you have to watch. You really have to constantly optimize your costs for instances and things like that. That can become a job in itself to manage just from a budgeting standpoint.

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EN

Erik Najera Ruiz

AWS Certified Solutions Architect y Cloud Application Developer at Honne Services

Jan 15, 2021

Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico.

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Data Scientist at a computer software company with 501-1,000 employees

Aug 17, 2021

I don't have complaints. Previously, we asked for more end-to-end workshops, examples, and tutorials and these have been added and improved.

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Free Report: Amazon AWS Reviews and More

Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

842,145 professionals have used our research since 2012.

reviewer2335179

Manager at Stax

Jan 22, 2024

There is room for improvement in cost. Everyone complains about AWS being expensive. The initial cost starts small but can skyrocket unexpectedly.

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reviewer1438260

Lead Architect - Expert Enterprise Data Solutions at a financial services firm with 10,001+ employees

Mar 24, 2021

Their metadata management in AWS needs improvement.

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reviewer1667751

Manager, Technology at a computer software company with 201-500 employees

Sep 14, 2021

IAM only gives you one chance to capture your key.

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CEO at Planfirma Technologies Private Limited

Jun 20, 2024

One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots.

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BW

Director of Platform and Information Security at Brace Software

Jun 15, 2020

They should really consolidate and make things simpler rather than offer you hundreds of random options. The way everything is arranged really forces users to figure out everything on their own and then, on top of that, to calculate the total costs. There's an infinite number of combinations even just with cost calculations. It's just too much.

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SD

Cloud Security Architect at Capgemini

Mar 31, 2022

It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud.

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reviewer1280193

Assistant to Vice President at Cognizant

Mar 9, 2023

The customization could improve. However, it depends on the customization needed.

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Product Categories

Product Categories

Infrastructure as a Service Clouds (IaaS)

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Product Categories

Product Categories

Infrastructure as a Service Clouds (IaaS)

Popular Comparisons

Popular Comparisons

Microsoft Azure vs Amazon AWS

Oracle Cloud Infrastructure (OCI) vs Amazon AWS

Akamai Connected Cloud (Linode) vs Amazon AWS

Google Cloud vs Amazon AWS

Alibaba Cloud vs Amazon AWS

Google Firebase vs Amazon AWS

SAP S4HANA on AWS vs Amazon AWS

Nutanix Cloud Clusters (NC2) vs Amazon AWS

DigitalOcean vs Amazon AWS

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Equinix Metal vs Amazon AWS

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