

Oracle Integration Cloud Service and SAP Business Technology Platform compete in the cloud integration market, each offering unique strengths. Oracle stands out with its integration capabilities, while SAP is recognized for its ERP integration and scalability.
Features: Oracle Integration Cloud Service features robust integration with various systems like SAP and Salesforce, substantial APIs, and data customization options. It offers strong security and is designed for users with minimal coding skills. SAP Business Technology Platform excels with ERP integration, extensive pre-packaged content, and high security standards, supporting ERP and supply chain management.
Room for Improvement: Oracle faces challenges with file size limitations, architectural inflexibility, and debugging complexities. Users also seek better documentation and non-cloud application integration. SAP struggles with high pricing, migration complexities, and limited visibility and support for high-volume data.
Ease of Deployment and Customer Service: Oracle and SAP both support multi-cloud environments, with Oracle predominantly in public and hybrid, and SAP in public, private, hybrid, and some on-premises. Oracle is praised for proactive support despite response delays. SAP support is appreciated but complicated by technical issues and cost transparency.
Pricing and ROI: Oracle is seen as cost-effective with flexible pay-as-you-use pricing, competitive overall despite some scalability expense. SAP, although expensive with negotiable client costs, offers good value through ERP integration. Both provide ROI by reducing development time and operational inefficiencies.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
The availability of knowledgeable support to the implementation partners and the customers could be better.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The reliability of Oracle Integration Cloud Service is strong.
The solution is stable.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
In 2024, we will have migrated to S/4HANA through RISE with SAP.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
The cost for SAP Cloud Platform is high as the server is expensive.
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
It converts CapEx into OPEX due to its SaaS model.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
| Product | Mindshare (%) |
|---|---|
| Oracle Integration Cloud Service | 3.7% |
| SAP Business Technology Platform | 3.3% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
Oracle Integration Cloud Service offers a user-friendly platform for seamless system integration, combining pre-built adapters and intuitive interfaces with robust performance, supporting REST and SOAP APIs for diverse environments.
Oracle Integration Cloud Service stands out for its comprehensive integration capabilities, allowing businesses to effortlessly connect systems like SAP and Salesforce using a low-code platform. Features include an intuitive drag-and-drop interface that simplifies orchestration across on-premises and cloud systems, complemented by extensive pre-built adapters. Users benefit from seamless integration through REST and SOAP API calls, supported by an insightful dashboard for effective monitoring and powerful security features such as OAuth. While the service offers predictable pricing and scalability, documentation and flexibility require attention. Challenges include handling legacy applications, architectural design, and multicloud integration.
What are the key features?Industries employ Oracle Integration Cloud Service extensively in financial, supply chain, and ERP implementations. Businesses utilize it for connecting databases, payment gateways, REST services, and enhancing system automation. Employing prebuilt adapters allows support for hybrid models, facilitating integration within both Oracle and non-Oracle environments, streamlining tasks for efficient operations.
SAP Business Technology Platform is a scalable, cloud-based platform designed for integration and connectivity with diverse systems. Offering web-based and mobile access, it supports real-time data processing and analytics to meet complex business requirements.
SAP Business Technology Platform facilitates seamless data and process integration for businesses transitioning from on-premises to cloud environments. It enables data synchronization between systems like ERP, SuccessFactors, and Salesforce. Supporting enterprise functions such as finance, HR, and procurement, it also enhances cloud migrations and analytics. Known for its scalability, the platform is suitable for hybrid, private, and public cloud deployments, serving needs in marketing, CRM, and custom app development. However, improvements in customization and licensing flexibility are needed, alongside better support for third-party services like GitHub and more transparent pricing.
What are the key features of SAP Business Technology Platform?SAP Business Technology Platform is employed across industries for efficient data integration and cloud migration. It aids in synchronizing data among systems such as ERP and Salesforce while supporting finance, HR, and other enterprise operations. Industries leverage it for CRM solutions, marketing strategies, and mobile services, utilizing cloud capabilities to improve scalability and integration.
We monitor all Integration Platform as a Service (iPaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.