

MuleSoft Anypoint Platform and Oracle Integration Cloud Service are competitors in the API management and integration platform space. MuleSoft Anypoint Platform seems to have the upper hand in API management and microservices reuse, while Oracle Integration Cloud Service provides better ease of setup and integration with Oracle products.
Features: MuleSoft Anypoint Platform offers a unified solution for API management, integration as a service, and on-premise deployment, emphasizing microservices reuse and robust API management. It supports over 200 standard connectors, facilitating efficient self-service API connectivity. Oracle Integration Cloud Service shines with a variety of adapters and strong integration with Oracle products, providing a user-friendly interface that's particularly beneficial for non-technical users.
Room for Improvement: MuleSoft Anypoint Platform faces challenges with high costs, technical support delays, and a complex setup process. Users suggest improvements in scalability and better documentation. Oracle Integration Cloud Service has limitations handling large data volumes and a need for improved orchestration and error handling tools. Users also desire enhancements in connectors and cost structures.
Ease of Deployment and Customer Service: Both platforms offer versatile deployment options including public, private, and hybrid clouds. MuleSoft Anypoint Platform's deployment is often seen as complex but versatile. Customer service varies, with mixed feedback on response times. Oracle Integration Cloud Service is perceived as cost-effective, with a supportive technical team and proactive responses, complemented by flexible pricing advantageous for enterprises.
Pricing and ROI: MuleSoft Anypoint Platform is known for high costs, with a licensing model based on processing capabilities, sometimes seen as complex for smaller businesses. Larger enterprises find it justified. Oracle Integration Cloud Service offers flexible consumption-based pricing models, which are seen as competitive and predictable, especially beneficial for existing Oracle customers. Both platforms promise a solid ROI; MuleSoft highlights customization and scalability, while Oracle focuses on cost predictability and effective resource use.
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
The support team is responsive and helpful.
The Salesforce team offers different levels of support.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
The reliability of Oracle Integration Cloud Service is strong.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The solution is stable.
MuleSoft is considered expensive, so pricing is a major concern.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
The mapping is a bit complex, so configuration is not very easy for a new user.
MuleSoft is considered one of the more expensive products in the market.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
| Product | Market Share (%) |
|---|---|
| MuleSoft Anypoint Platform | 7.1% |
| Oracle Integration Cloud Service | 4.4% |
| Other | 88.5% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 12 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.
MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.
What are the standout features of MuleSoft Anypoint Platform?MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.
Oracle Integration Cloud Service is a cloud-based integration tool that seamlessly integrates on-premise applications with Oracle Cloud (SaaS) or other cloud apps (for example, Workday, Salesforce, etc.) to other cloud apps. Oracle’s solution combines all the capabilities of application integration, process automation, visual application building, and integration analytics into a single unified cloud service. The solution offers real-time and batch-based integration, structured and unstructured processes, case management, stream analytics, and integration insight. All of these capabilities together allow users to service all their end-to-end integration needs in one cohesive platform.
Oracle Integration Cloud Service Features
Oracle Integration Cloud Service has many valuable key features. Some of the most useful ones include:
Oracle Integration Cloud Service Benefits
There are many benefits to implementing Oracle Integration Cloud Service. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Oracle Integration Cloud Service is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good adapters, is user friendly, and produces a solid ROI.
Rishabh S., Business and Technology Delivery Associate Manager at Accenture, says, “It has good performance, easy integration, is user-friendly, and also has helpful technical support. The dashboard provided by Oracle Integration Cloud for monitoring and error handling is very intuitive. You do not need a third-party dashboard or logging framework when you initiate the integration. There are a lot of adapters, which is what I like the most.”
“The most valuable features of this solution are the SFTP adapters, file adapters, and risk adapters, that we use in everyday projects,” says PeerSpot user Arun N., Technical Manager at a financial services firm.
Kanhaiya C., Solution Architect at Tata Consultancy, explains, "Oracle Integration Cloud Service is a really good product and the ROI is very good with it. It lowers development time. A development cycle that may have taken a year without Oracle Integration Cloud Service can drop down to three or four months with it."
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