MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #8 with an average rating of 8.1, while Tidal Software by Redwood is ranked #6 with an average rating of 9.6. Salesforce holds a 4.9% mindshare in WA, compared to Tidal Software by Redwood’s 2.9% mindshare. Additionally, 92% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 58 MuleSoft Anypoint Platform reviews

1,330 Views
853 Comparison Views

92% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,585 Views
1,090 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Tidal by Redwood compete in the integration solutions category, with MuleSoft having a broader scope in features, while Tidal has an edge in automation. MuleSoft's comprehensive integration and API management capabilities give it an advantage in versatility.

Features: MuleSoft Anypoint Platform offers API management, integration on CloudHub with a wide range of connectors, and comprehensive monitoring. It facilitates rapid API development and supports various deployment models. Tidal by Redwood excels in job scheduling, cross-platform compatibility, and workload automation, reducing manual tasks while enhancing operational efficiency.

Room for Improvement: MuleSoft could improve on its pricing complexity and low-code options; it also requires better runtime management and support documentation enhancement. Tidal by Redwood needs to enhance its user interface intuitiveness, reporting capabilities, and clearer guidance for initial setup. Better cloud integration and flexibility in monitoring are desired.

Ease of Deployment and Customer Service: MuleSoft supports diverse deployment models including public, private, and hybrid clouds, offering flexibility. Its customer support has varied feedback, occasionally noting response time issues. Tidal primarily supports on-premise deployment but is praised for its responsive customer service, including detailed engagement and proactive issue resolution.

Pricing and ROI: MuleSoft is perceived as having high pricing, particularly for smaller businesses, but offers robust features. Its ROI depends on effective implementation across enterprise operations. Tidal offers straightforward pricing with flexible licensing options, leading to transparent costs, and is viewed as affordable, serving diverse enterprise needs without surprise expenses.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: April 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

8th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

6th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 4.9%, up from 0.6% compared to the previous year. The mindshare of Tidal by Redwood is 2.9%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is the Exchange sub-tool."

"Overall, it is a pretty good product. It is also very scalable."

"We are very satisfied with the DevOps support."

"The monitoring capabilities of this product are very good because of the feedback it supplies in statistics."

"The API toolkit is the solution's most valuable aspect at this time, for our organization."

"The solution's deployment and proxy processes are very good."

"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."

"The most valuable feature of Mule Anypoint Platform is rapid development."

More MuleSoft Anypoint Platform pros

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."

"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."

"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."

"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."

"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."

More Tidal by Redwood pros

Cons

"Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time."

"Better documentation, in particular with respect to the initial setup, would be helpful."

"Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic."

"The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle."

"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."

"The initial setup should be made easy and the documentation should have some guidance."

"One area for improvement is the Community Hub or developer portal, which should be part of the base offering."

"The solution's licensing methodologies could be improved."

More MuleSoft Anypoint Platform cons

"To better fit their unique needs, the solution should give more customization options."

"The job failure alerts can be updated with more details for better troubleshooting."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."

"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."

"I would like more involvement with the cloud."

More Tidal by Redwood cons

Pricing and Cost Advice

"The solution's pricing, as per the old approach, is expensive."

"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."

"Price-wise, it is a good product since it is reasonably priced."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"Mule Anypoint Platform is an expensive solution."

"MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated."

"The product is still very expensive."

More MuleSoft Anypoint Platform pricing and cost advice

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"The new prices that we've received seem reasonable and comparable to the marketplace."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

21%

Manufacturing Company

15%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

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Compared 7% of the time

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Compared 6% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

April 2025

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Buyer's Guide

Tidal by Redwood

March 2025

Download Tidal by Redwood product report

Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

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Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

April 2025

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