MuleSoft Anypoint Platform vs Tidal by Redwood comparison

Salesforce and Tidal Software by Redwood are both solutions in the Workload Automation category. Salesforce is ranked #8 with an average rating of 8.1, while Tidal Software by Redwood is ranked #4 with an average rating of 9.7. Salesforce holds a 1.5% mindshare in WA, compared to Tidal Software by Redwood’s 3.0% mindshare. Additionally, 91% of Salesforce users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

MuleSoft Anypoint Platform

Read 57 MuleSoft Anypoint Platform reviews

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307 Comparison Views

91% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,921 Views
1,168 Comparison Views

97% willing to recommend

MuleSoft Anypoint Platform

Tidal by Redwood

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Executive SummaryUpdated on Dec 8, 2024

MuleSoft Anypoint Platform and Tidal by Redwood both compete in the realm of integration and automation, focusing on API management and workload scheduling respectively. Based on the comparison, MuleSoft appears to lead with its extensive cloud integration capabilities, while Tidal holds its ground with effective scheduling and user-centric support.

Features: MuleSoft Anypoint Platform offers over 200 connectors for seamless cloud integrations, supports high availability and performance, and provides a suite of tools for rapid API development and security. Tidal by Redwood excels in job scheduling with robust calendar features, cross-platform integration capabilities, and user permission segmentation, making it valuable for complex scheduling tasks.

Room for Improvement: MuleSoft Anypoint Platform needs better technical support, more flexible pricing, and improved documentation. Users have also requested enhanced troubleshooting and a streamlined setup process. Tidal by Redwood could benefit from an improved user interface, better reporting functionalities, and enhanced cloud integration to meet modern business needs.

Ease of Deployment and Customer Service: MuleSoft supports flexible deployment across public, private, and hybrid environments, outpacing Tidal's on-premises focus. While MuleSoft’s customer service is generally positive despite occasional slow responses, Tidal by Redwood is recognized for a client-centric approach, offering dedicated and responsive support.

Pricing and ROI: MuleSoft Anypoint Platform has a complex and expensive pricing structure, often presenting challenges for smaller businesses, but it delivers significant ROI particularly for larger enterprises due to its integration capabilities. Tidal by Redwood provides transparent and cost-effective licensing, especially with their enterprise agreements, and offers good ROI by efficiently managing job scheduling complexities.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Tidal by Redwood Report (Updated: January 2025).

Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Workload Automation

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Tidal by Redwood

Ranking in Workload Automation

4th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Workload Automation category, the mindshare of MuleSoft Anypoint Platform is 1.5%, up from 0.5% compared to the previous year. The mindshare of Tidal by Redwood is 3.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are very satisfied with the DevOps support."

"The product’s ability to seamlessly translate protocols is great."

"The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."

"The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. The Design Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable. Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations."

"The initial setup is quite easy because the solution has a good interface through which the configuration, mapping, and so on can be done."

"The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required."

"The most valuable feature is their integrations and very good API management."

"The most valuable feature of Anypoint MQ is it comes with MuleSoft so we don't have to maintain separate components."

More MuleSoft Anypoint Platform pros

"Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."

"The data management on offer was valuable."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."

"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."

"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

More Tidal by Redwood pros

Cons

"The solution's licensing methodologies could be improved."

"It should give better control over account management."

"Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."

"The high price of the product is an area of concern where improvements are required."

"The solution is very costly. The solution should provide a package with fewer capabilities at a lower price for specific companies that don’t have a big IT budget. Not every customer requires all the capabilities of the software. It will be a good fit in the market, and they will easily sell it more."

"I would like to see some data integration and automation."

"Anypoint MQ could improve the user interface."

"One area we'd like to see improvement in is the error logging and troubleshooting process."

More MuleSoft Anypoint Platform cons

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."

"I would like more involvement with the cloud."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"Initially, it is complicated to understand the functionalities as there is limited product documentation."

More Tidal by Redwood cons

Pricing and Cost Advice

"The solution is the priciest in the market which is an issue for some clients."

"Making changes in Anypoint MQ is expensive."

"The product's price seems to be competent in comparison to other products in the market."

"The product comes complete at one set price including support."

"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."

"Mule Anypoint Platform is affordable."

"Mule Anypoint Platform is an expensive solution."

"Mule Anypoint Platform pricing is slightly higher compared to Dell Boomi."

More MuleSoft Anypoint Platform pricing and cost advice

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"I have had no issues with the licensing."

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

24%

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

22%

Manufacturing Company

17%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

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Product Reports

Buyer's Guide

MuleSoft Anypoint Platform

February 2025

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Buyer's Guide

Tidal by Redwood

February 2025

Download Tidal by Redwood product report

Also Known As

Data Integrator, Anypoint MQ

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

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Buyer's Guide

MuleSoft Anypoint Platform vs. Tidal by Redwood

January 2025

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