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IBM Workload Automation vs Tidal by Redwood comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
43
Ranking in other categories
No ranking in other categories
IBM Workload Automation
Ranking in Workload Automation
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Tidal by Redwood
Ranking in Workload Automation
18th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Workload Automation category, the mindshare of JAMS is 3.0%, up from 2.0% compared to the previous year. The mindshare of IBM Workload Automation is 4.3%, down from 6.9% compared to the previous year. The mindshare of Tidal by Redwood is 3.8%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
JAMS3.0%
IBM Workload Automation4.3%
Tidal by Redwood3.8%
Other88.9%
Workload Automation
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
reviewer2701716 - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
Dynamic workload balancing facilitates efficient job scheduling and ensures continuity with a master-slave setup
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies. It's akin to an orchestra. Another feature is dynamic workload balancing, which I find enhances efficiency by automating job setup to run daily. Moreover, having a backup setup allows for immediate recovery if the master setup fails.
JG
Batch Production Manager at a consultancy with 201-500 employees
Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed
The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"Getting JAMS in place was a game changer for us back then."
"JAMS saves us on the order of thousands of hours per year."
"The planning capabilities are most valuable."
"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"In summary, this product is top class."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them."
"The planning capabilities are most valuable."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"The support from Cisco is very good. I was with them as a company for 40 years"
"It is a great way to centralize your enterprise workload to provide better visibility to support groups and better cohesion between applications."
"I recommend IBM Workload Automation as it's a well-established and stable product."
"These are a few flaws in TWS, but operation-wise and handling-wise, it is a superb tool as compared to other batch job scheduling tools."
"Alerting on ABENDS: When a job abnormally ends (ABENDS), the solution notifies us when the job did not complete successfully."
"The solution helps automate processes so that the workload can be handled on a daily basis."
"It does a very good job of managing cross-platform, cross-application workloads."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"You will enjoy the features of it; it is a great tool."
"The core of the product is great and I would certainly recommend it."
"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."
"From a cost perspective, Tidal beats them both, and we've had such good support from Tidal that it makes it harder to think about leaving, especially since the product works very well."
"We wouldn't be able to do many of the complex scheduling that we do today without it; for us, it is a mission-critical app because if it doesn't work or has a problem, then SAP doesn't function, so it's an essential tool for us to manage and run SAP jobs."
"It's very user-friendly, intuitive, and robust, and most people, once you give them a quick tutorial on it, can figure out how to use Tidal."
 

Cons

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The solution is good, it's reliable. But sometimes the UI is not the most responsive I've ever used."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The performance of the previous versions could be better."
"I would like to be able to access the return value or result from one job, in the following job."
"Control-M had a far superior user interface and also had a notification system which TWS lacked."
"The schedule refreshes daily and that's a challenge for us."
"A few things are missing but I can manage without them, such as a cross-reference report."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"A lot of the automation that we added to the product should come built into it, so that every customer doesn't have to reinvent the wheel."
"The performance of the previous versions could be better."
"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."
"The other thing is that the performance of the web interface has not been great; the web interface can be sluggish at times and we've got to recycle it to get it to be more responsive."
"One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal."
"I know they are working on improving this already, but there needs to be better reporting."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."
 

Pricing and Cost Advice

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"For what it does, the product is priced very well."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"The solution is a little bit expensive."
"Pricing depends on the number of agents that you install."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
"The solution's pricing is affordable."
"We transitioned from a server license to per job license, and that saved us a lot money."
"It is about one-third of the cost of a controller."
"The price is reasonable in terms of the product’s functionality."
"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."
"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."
"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."
"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."
"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."
"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."
"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
26%
Retailer
7%
Manufacturing Company
7%
Government
5%
Financial Services Firm
18%
Manufacturing Company
9%
Construction Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise14
Large Enterprise19
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise30
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
My experience with pricing, setup cost, and licensing is that the pricing was acceptable. I have gone with JAMS licen...
What needs improvement with JAMS?
I am fine with what JAMS offers and have nothing to suggest for improvement. JAMS' code-driven automation is not wide...
What is your primary use case for JAMS?
My main use case for JAMS is scheduling, which is the primary usage. I am mainly using JAMS for scheduling various jo...
What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly,...
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. Th...
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Also Known As

No data available
IBM Tivoli Workload Scheduler, IBM TWS
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
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Find out what your peers are saying about IBM Workload Automation vs. Tidal by Redwood and other solutions. Updated: April 2026.
896,510 professionals have used our research since 2012.