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BMC AMI Ops vs IBM Workload Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
BMC AMI Ops
Ranking in Workload Automation
28th
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mainframe Management (4th)
IBM Workload Automation
Ranking in Workload Automation
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of BMC AMI Ops is 1.4%, up from 0.5% compared to the previous year. The mindshare of IBM Workload Automation is 4.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.8%
IBM Workload Automation4.7%
BMC AMI Ops1.4%
Other91.1%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
The service level and automated capacity manager functions allow us to control priorities, support SLA's and manage our 4HRA and reduce MLC for some software bills.
There currently is a WUI that allows an operator a single pane of glass to see how TM is performing to meet service policies within a JESMAS environment. This is a new feature and multiple individuals have expressed desire to not only see real time monitoring, but the ability to historically go back at least several hours or possibly an entire day to review history.
reviewer2701716 - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
Dynamic workload balancing facilitates efficient job scheduling and ensures continuity with a master-slave setup
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies. It's akin to an orchestra. Another feature is dynamic workload balancing, which I find enhances efficiency by automating job setup to run daily. Moreover, having a backup setup allows for immediate recovery if the master setup fails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The built-in triggers are great."
"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The integration of IMS commands is very useful, because you do not have to switch to another tool to problem solve solutions."
"Enabled me to solve production problems faster or even avoid them preemptively with warnings."
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The whole product is valuable because it is a tool for batch automation."
"IBM Workload Automation provides good performance and monitoring."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"Jobs can be triggered in multiple nodes."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"The technical support is great, the product is easy-to-use, and it is stable."
 

Cons

"I want JAMS to implement a global search function."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"An expansion for distributed systems would be great, but probably not workable."
"More visualisation and support for mobile devices would be good."
"Scalability-wise, it can be a little bit challenging."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"The schedule refreshes daily and that's a challenge for us."
"The solution's installation could be improved because the customers have to do it all the time."
"To improve IBM Workload Automation, I suggest enhancing automation features further, as more automation would be beneficial. The product is good enough for my current customers, but improving technical support and pricing would be welcome. We often need quicker responses and better solutions than we can manage manually. These improvements would make the product even better."
"IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial."
"IBM needs to move away from its native terminology and adopt a more cloud-centric approach."
 

Pricing and Cost Advice

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"It's expensive, to be honest, but it does the job."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing is reasonable."
"The product is reasonably priced, and we don't have any add-ons."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"If you already use other products from BMC, you might be able to get a package deal from BMC's sales department."
"The solution's pricing is affordable."
"Pricing depends on the number of agents that you install."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"We transitioned from a server license to per job license, and that saved us a lot money."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
"It is about one-third of the cost of a controller."
"The solution is a little bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
27%
Government
8%
Manufacturing Company
8%
Outsourcing Company
6%
Financial Services Firm
28%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise29
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all ...
What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly,...
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. Th...
 

Also Known As

No data available
BMC MainView, BMC Automated Mainframe Intelligence, Ops Monitoring, Ops Automation for Batch ThruPut
IBM Tivoli Workload Scheduler, IBM TWS
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Costco, Dell, Apple, Citi, AT&T, FedEx, Johnson&Johnson, Comcast, Caterpillar, Vodafone, Sysco, Google, Oracle, Microsoft, Walt Disney
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Find out what your peers are saying about BMC AMI Ops vs. IBM Workload Automation and other solutions. Updated: January 2026.
881,665 professionals have used our research since 2012.