Automic Automation and Tidal by Redwood compete in the enterprise automation platform category with different strengths in features, pricing, and support. Tidal stands out for competitive pricing and effective support, while Automic excels in comprehensive feature offerings.
Features: Automic Automation provides cross-platform capabilities, SAP integration, and advanced scripting, making it a robust tool for complex environments. Tidal by Redwood is highlighted for its calendar and scheduling features, event-driven processes, and its versatility with adapters, enhancing workload management.
Room for Improvement: Automic requires enhancements in self-administration, stability, and reporting. Tidal could improve its analytics and integration capabilities and revamp its interface, as the user experience is considered outdated with inadequate documentation.
Ease of Deployment and Customer Service: Both platforms offer hybrid cloud, private cloud, and on-premises deployment options, with Automic noted for its extensibility across environments. However, its technical support receives mixed reviews due to outsourcing concerns. Tidal's customer support is generally effective, though some resolution delays are noted.
Pricing and ROI: Automic Automation is priced higher, justified by its extensive features in complex setups, with a flexible execution-based licensing model. Tidal by Redwood offers competitive pricing with transparent and flexible licensing arrangements, aiding budgeting and long-term ROI while reducing manual efforts and errors.
Automic Automation is employed for migration assistance, digital business automation, integration with platforms, ITIL process workflows, batch processing, disaster recovery, scheduling ERP batch jobs, and automation within finance and telecom sectors.
Businesses implement Automic Automation across on-premises and cloud infrastructures, supporting SAP, mainframes, host systems, and other environments. Valued for its versatility and out-of-the-box integration capabilities, it enhances automation efficiency and reduces operational costs. The platform is known for its robust object-oriented workflow, zero-downtime upgrades, CI/CD pipeline integration, and multi-client architecture. Enhanced stability, scalability, user-friendliness, and compliance are notable benefits.
What are the key features?Automic Automation is widely used in finance and telecom industries, addressing unique challenges and demands. It integrates with Broadcom products and supports SAP environments, ensuring well-rounded automation and operational efficiency. While technical support and vendor assistance could improve, businesses find value in its scheduling, deployment options, and workflow visibility. The industry's capability to manage cloud systems and SaaS deployment helps in mitigating disaster recovery issues and facilitates smoother ITIL process workflows.
Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.
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