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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Dollar Universe Workload Automation1.8%
Other89.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The built-in triggers are great."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"We do not have different automated silos. We have one view for our operators, which are doing things 24/7, and need just one interface, not multiple ones."
"It helps our efficiency because it is a batch processing tool which works without a menu."
"The new release is web-based, so that's a big, big improvement. A lot of our products are going to that platform."
"All the components that it can use to design work flow; process automation."
"We use it with automation, getting more speed to solve business processes."
"The reason we went with Automic is very simple. We were using ESP, which was a Broadcom product. So, Automic happened to be a natural fit. It was a much easier transition from ESP to Automic. We had familiarity with the vendor and the product."
"It is not possible do our jobs without automation software. Automic is a great help to us."
"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."
"Some of the automation options are quite good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
 

Cons

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"From a features perspective, we still need some agents to connect to specific systems that Automic doesn't have. Expanding their available agents would make the tool more compatible with various systems that other customers may have."
"The support has declined somewhat over the years due to various takeovers. It's not as personal as it used to be."
"I would like more training on workload automation, because I do not have a complete insight of the product yet."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"They could improve by providing more control features for schedules."
"The interface could be made more user-friendly in terms of job creation and scheduling, especially when doing bulk job creation."
"When you have workflows within workflows, it can become complicated."
"Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests."
"There are some features that don't work as expected."
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
 

Pricing and Cost Advice

"For what it does, the product is priced very well."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"It's expensive, to be honest, but it does the job."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The product is reasonably priced, and we don't have any add-ons."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"I only know that AWA is cheaper than Control-M, but I'm not aware of the numbers."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"It has helped us reduce costs."
"The pricing keeps going up, which is concerning."
"We receive time efficiency from this product."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"Automatic is heavily integrated in our organization. The cost to change would be a huge factor for us, and we have not found any other product that is better out there."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
6%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
24%
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: March 2026.
884,076 professionals have used our research since 2012.