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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Dollar Universe Workload Automation1.8%
Other89.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"Getting JAMS in place was a game changer for us back then."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The product is easy to use."
"Because we have gone from a lot of manual processes to automated processes with JAMS, we have been able to free up IT staff time, and for just the Technical Operations Center team that I manage, it has saved about 20 hours a week."
"The dashboard is intuitive."
"The planning capabilities are most valuable."
"It works to automate business processes over all the systems, giving us a central point where we can automate everything and see the whole workflow of a business process to know if it is hanging or still running."
"Automic is 99 percent stable. We've never had a problem with stability."
"It will improve how we function. It is just meeting a functional need in a maybe more agile way; it is faster."
"What I like the most about Automic is its user interface."
"Being able to script, create something I want the software to do for a specific job. This allows me to do that. Very powerful."
"I love it, and I am happy working with it."
"It's very hard to transfer the feeling when you have a platform that came to handle infrastructure issues, but at the end of the day, they are making real changes and impacting our business level, which is amazing, because it's very uncommon. That's it, basicalSly."
"It is a very powerful tool which allows for portability of code through different environments."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"We have found the architecture and the features in the architecture to be quite good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"Some of the automation options are quite good."
 

Cons

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"The user interface could be a little more user-friendly, as it is not the best out there."
"They need to handle cross datacenter failover. They have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex."
"The hotline can take a long time. They will say, "I will take it and give it to the Level 2 support.""
"I would like to see more types of Calendars in the next release of this solution."
"The calculation of the calendars needs improvement, as I have problems from time to time."
"The forecast and long-term planning could be made a little better when you work with it in the future."
"There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same."
"I'd like AI to be able to consider how to monitor volume based SLAs as opposed to time based SLAs."
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"We have a lot of issues with the product and its workflow capabilities."
"There are some features that don't work as expected."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
 

Pricing and Cost Advice

"The pricing is reasonable."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"This is a good product at a fair price."
"For what it does, the product is priced very well."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."
"Automic Automation is costly."
"We have received a lot of time and cost efficiencies from using the product."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"The solution seems expensive to me, but it does the job well."
"The pricing of Automic Automation varies depending on the specific contract terms."
"The pricing keeps going up, which is concerning."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
17%
Manufacturing Company
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
23%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.