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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
23rd
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Workload Automation category, the mindshare of JAMS is 2.7%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 5.8%, down from 7.1% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation5.8%
JAMS2.7%
Dollar Universe Workload Automation1.8%
Other89.7%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of JAMS is its robustness."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"We can see all the batch execution status within the tool itself, which saves money, time, and cost, allowing us to handle everything in one single tool."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"It's worth its weight in gold and we cannot get rid of it now."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The workflow allows us to integrate multiple applications into one flow and come up with a business result."
"The two main things about it are its versatility and stability."
"We implemented the solution about 20 years ago when we switched from our legacy mainframe systems. We were looking for a scheduler to replace the one in our new SAP systems, as the SAP system scheduler wasn't considered robust enough. The solution was chosen to replace SAP scheduling at that time."
"I would rate Automic Automation a ten out of ten."
"The ability the system has to dynamically create groups, schedules, and workflows is crucial to us. In a fast-paced, agile environment, our teams are very lean. Monitoring and maintaining of all the approximately 2,000,000 executions of Automic jobs are managed by only three employees. The system has been designed to be as dynamic and versatile as the business processes and teams that own them."
"We do not have different automated silos, we have one view for our operators, which are doing things 24/7, and need just one interface, not multiple ones."
"We can run the solution on both cloud and on-prem environments."
"The Zero Upgrade feature is the most valuable."
"Some of the automation options are quite good."
"We have found the architecture and the features in the architecture to be quite good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
 

Cons

"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"JAMS notifications for hung jobs could be improved."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"There were many bugs in the last version."
"Depending on the properties of the jobs and pre- and post-conditions, there needs to be more flexible and richer conditions that I can check for. This would be a great addition."
"The one big issue that we have is around passwords and not being able to update passwords through a different tool. This is not available yet."
"I am heading up the AWI. I desperately miss the possibility to show my read-only users on the Explorer side only their folders, not all the folders."
"There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same."
"We would like a way to test our cloud-based automations on-premises, and then migrate them to the cloud after they have been tested, without needing an additional license."
"Yes, as mentioned before, we are constantly having issues due to bugs or things that should work, but don’t."
"There are some problems when using the new interface, which is normal, as it is a new technology."
"There are some features that don't work as expected."
"We have a lot of issues with the product and its workflow capabilities."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
 

Pricing and Cost Advice

"For what it does, the product is priced very well."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing is reasonable."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It's expensive, to be honest, but it does the job."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"We cannot use all the functions because they are too expensive."
"It costs to scale. While, it is scalable, the add-ons are expensive."
"We have received a lot of time and cost efficiencies from using the product."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"The pricing is based on the number of servers and agents."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"Pricing is competitive compared to other major vendors."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
17%
Manufacturing Company
15%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
21%
Manufacturing Company
9%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your primary use case for JAMS?
My use case is in batch scheduling and managing the batch jobs.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.