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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Dollar Universe Workload Automation1.8%
Other89.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"Getting JAMS in place was a game changer for us back then."
"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."
"The product is easy to use."
"The fact that we no longer need to use Excel spreadsheets is huge."
"It's worth its weight in gold and we cannot get rid of it now."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"I use this automation solution, because it is very flexible, supports a lot of computer platforms, and a lot of operating systems are supported other than automation solutions."
"Automation helps us. It makes our lives easier. Anything that can be automated is automated."
"Both the stability and the scalability of Automic Workload Automation are great."
"The Zero Upgrade feature is the most valuable."
"We have two nodes that are highly available. You can add new nodes if you need that. You can take a node, a total node, down and still be operating fine. It has a lot of scaling to it."
"Automic is 99 percent stable. We've never had a problem with stability."
"The most valuable features are its robustness, it's highly scalable, and it's easy to implement."
"We use it in every aspect of our IT operations, and the scalability is very good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"We have found the architecture and the features in the architecture to be quite good."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"Some of the automation options are quite good."
 

Cons

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"All my machines at work are Macs. JAMS client is a Windows-based thing."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"One issue which can prevent jobs from running is when a script gets into a loop."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"I would like to see more types of Calendars in the next release of this solution."
"The pricing has the potential to be high."
"They could improve by providing more control features for schedules."
"We would like to have some features with the AWI with the founding technique, which cannot currently be delivered."
"I would also like to see a little bit more connectivity, more, "Play nice with other toys." For instance, we have IServ as our primary tool for our service request tickets. In order for it to play nice with Automic, we had to actually create a file and put it somewhere, where Automic can see it. I would like to see more connectivity with other tools, or more compatibility with other tools."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how these jobs are connecting from one server to another."
"It is very difficult to migrate. The release automation should be in one package."
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"We have a lot of issues with the product and its workflow capabilities."
"There are some features that don't work as expected."
 

Pricing and Cost Advice

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"The pricing is reasonable."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"It's expensive, to be honest, but it does the job."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"Pricing is competitive compared to other major vendors."
"I'm not sure about licensing costs, but I know the base price is about $3,000, and you can get some kind of discount per node."
"The pricing is based on the number of servers and agents."
"It costs too much. That's why we are now looking at other products."
"I only know that AWA is cheaper than Control-M, but I'm not aware of the numbers."
"The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
17%
Manufacturing Company
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
23%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.