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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
Dollar Universe Workload Automation1.8%
Other89.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The dashboard is intuitive."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"With Automic Automation, we can do a lot of things. One very interesting feature is being able to work with scripting, which is not possible with some other schedulers. We can cover all business needs with this product."
"The user interface is very simple and straightforward."
"The new release is web-based, so that's a big, big improvement. A lot of our products are going to that platform."
"Automic Automation's primary advantage over competitors lies in its robust SAP integration."
"The scheduling feature is very user-friendly."
"We automate very manual, robust tasks, which are very time consuming and not error-free."
"A good piece of software is like a good referee. If it's doing good, you don't notice it. That's the good thing about Automic. We don't even notice that it's there a lot of the time. It's a very, very stable product."
"It saves a lot of time and mistakes, because we used to do a lot of manual work. Since we added automation a little bit over a year now, it has enhanced our daily work."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"Some of the automation options are quite good."
 

Cons

"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"The JAMS automation code isn't so clean."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick."
"The new user interface needs improvement. The previous version was good and stable. Now, we have to check the new one before using a web browser. It is not stable."
"Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based."
"The search is sometimes a little bit slow."
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"In terms of what can be improved, we are in Israel, so we work in Hebrew. Now they are starting to move it also from English to Hebrew and to support the language, but for us it has been very difficult because the Hebrew looks like gibberish. So there are language issues."
"I hope going forward they will make some changes to the documentation. I hope they will write into the documentation what has changed and what the new names are. For example, some features have a new name. I hope they will make a translation the names in the old version to the names in the newer version."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"There are some features that don't work as expected."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
 

Pricing and Cost Advice

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"It's expensive, to be honest, but it does the job."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The pricing is reasonable."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"The solution seems expensive to me, but it does the job well."
"This solution is pretty well-priced."
"Every time there is a task which must be repeated, the solution can reduce costs."
"I only know that AWA is cheaper than Control-M, but I'm not aware of the numbers."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
5%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
24%
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: March 2026.
884,656 professionals have used our research since 2012.