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Automic Automation vs Dollar Universe Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
23rd
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Workload Automation category, the mindshare of JAMS is 2.7%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 5.8%, down from 7.1% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation5.8%
JAMS2.7%
Dollar Universe Workload Automation1.8%
Other89.7%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The built-in triggers are great."
"In summary, this product is top class."
"What my team needs are tools to reliably execute all the jobs, minimize the risks, and support high-availability, and JAMS does the job."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The dashboard is intuitive."
"The solution is usually pretty easy for non-technical people to pick it up as long as they have basic experience with scripting."
"If you are looking for solution for all your automation needs within a good budget you should go for this tool."
"The initial setup was quite simple because they have a manual which tells you in a simple way of how to install it step-by-step."
"We automate very manual, robust tasks, which are very time consuming and not error-free."
"Because of the script engine, you can do nearly everything you want."
"If you would have to start all your jobs manually, it would cost you a lot of time and money."
"The most valuable features are its robustness, it's highly scalable, and it's easy to implement."
"We are able to control and change our processes when necessary."
"We have found the architecture and the features in the architecture to be quite good."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"Some of the automation options are quite good."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
 

Cons

"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back."
"All my machines at work are Macs. JAMS client is a Windows-based thing."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"The hotline can take a long time. They will say, "I will take it and give it to the Level 2 support.""
"From my point of view, the current product needs more stability."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not."
"There were many bugs in the last version. For example, we could only use capital letters for searching for agent names. Also, we had a problem with ONE Automation where we couldn't use the PGA and SGA in Oracle Databases for resolving RAM because the last version didn't have this capability."
"The user interface could be a little more user-friendly, as it is not the best out there."
"We would like to see more dashboarding into the product, maybe an embedded Java API which we would be able to load on our own."
"Today, we use a rich client for this product. In the future, or for the next release, they will be using a web interface. This web interface is not as scalable as the rich client for us. The web client is not 100 percent programmed as we need it."
"It can be very difficult to reach the support team, and they don't have support available in all locations, so you sometimes have to wait to hear back."
"There are some features that don't work as expected."
"We have a lot of issues with the product and its workflow capabilities."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
 

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The product is reasonably priced, and we don't have any add-ons."
"This is a good product at a fair price."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."
"The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation."
"It costs too much. That's why we are now looking at other products."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"Automic Automation is costly."
"We cannot use all the functions because they are too expensive."
"The pricing of Automic Automation varies depending on the specific contract terms."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
22%
Manufacturing Company
9%
Retailer
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: April 2026.
886,664 professionals have used our research since 2012.