No more typing reviews! Try our Samantha, our new voice AI agent.

Automic Automation vs Dollar Universe Workload Automation comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
Dollar Universe Workload Au...
Ranking in Workload Automation
23rd
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Workload Automation category, the mindshare of JAMS is 2.7%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 5.8%, down from 7.1% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation5.8%
JAMS2.7%
Dollar Universe Workload Automation1.8%
Other89.7%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The planning capabilities are most valuable."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"The planning capabilities are most valuable."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"We can see all the batch execution status within the tool itself, which saves money, time, and cost, allowing us to handle everything in one single tool."
"It's worth its weight in gold and we cannot get rid of it now."
"Our customers appreciate it mostly because it takes a lot of effort away from them."
"It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment."
"We have about 40 million jobs and workflows go through our organization's Automic instance every year, from our Treasury functions to our SAP functions."
"Unlike other Orchestration or Workload Automation tools, Automic Workload Automation stands out as a versatile single solution capable of handling various use cases such as business process automation, workload automation, service orchestration, and PR automation. There's no need for additional tools to make it compatible with your specific use case. Automic Workload Automation can handle it all without requiring any sideline tools to be installed."
"It improves the visibility of what is going on on the system. If I have a problem, it is easy to identify, understand dependencies, and identifying the root causes than just running through scripts and searching through applications or servers."
"The scalability is very good. We can scale it however we want."
"It works. It does not fail. If something fails, it is not Automic."
"It is easy to manage and customize the system. It performs well."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"Some of the automation options are quite good."
"We have found the architecture and the features in the architecture to be quite good."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
 

Cons

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"The solution is good, it's reliable. But sometimes the UI is not the most responsive I've ever used."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"There is room for improvement in reporting. There is a lack of reporting capabilities."
"ServiceNow creates problems with the Automic entry of the connector, so the stability could be a little bit better with this product."
"There is a problem with the installation translation. It is some type of hybrid. We have some parts in German and some in English. It should be completely in German and completely in English. It should be better in the future."
"This Visual Studio plugin has been very complicated for the State of New Hampshire."
"Right now, it is decent; the new version is sort of a downgrade because some features that we need are gone."
"I would like to see features from "Prompt" sets in read Masks."
"In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place.​"
"We have a lot of issues with the product and its workflow capabilities."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"There are some features that don't work as expected."
 

Pricing and Cost Advice

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"The product is reasonably priced, and we don't have any add-ons."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It's expensive, to be honest, but it does the job."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"Pricing is competitive compared to other major vendors."
"It costs to scale. While, it is scalable, the add-ons are expensive."
"We cannot use all the functions because they are too expensive."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"We have increased efficiency with this application."
"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."
"The solution seems expensive to me, but it does the job well."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
889,855 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
17%
Manufacturing Company
15%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
21%
Manufacturing Company
9%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your primary use case for JAMS?
My use case is in batch scheduling and managing the batch jobs.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
Ask a question
Earn 20 points
 

Also Known As

No data available
Automic Dollar Universe
CA Automic Dollar Universe
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
TCS Bancs, Gaumont, Bank Turkey
Find out what your peers are saying about Automic Automation vs. Dollar Universe Workload Automation and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.