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Automic Automation pros and cons

Vendor: Broadcom

4.2 out of 5

102 reviews
94% willing to recommend

1,728 followers

Pros & Cons summary

Automic Automation enhances efficiency by automating processes and supporting robust scalability for handling large data volumes. It offers seamless integration across platforms, facilitating zero downtime upgrades and strong SAP integration. Users face challenges due to deprecated tools, lack of list pricing, slow tech support, inconsistent documentation, and SQL performance issues. These factors impact user satisfaction, despite its potential to improve productivity and adapt business operations effectively.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Automic Automation enhances business efficiency by automating processes across various platforms, reducing manual effort and minimizing errors.

It provides a powerful scripting language allowing users to customize operations extensively, making the tool highly flexible and adaptable.

The scalability of Automic Automation is excellent, facilitating growth with the ability to handle thousands of agents and numerous clients seamlessly.

Integration capabilities with systems like SAP and a wide range of operating platforms, from Windows to Unix, make it a versatile choice for diverse environments.

Its stability and robust performance, with features like zero downtime upgrades, contribute to uninterrupted operations and increased productivity.

CONS

DevOps integration can be challenging, requiring flexibility in processes for different organizations.

Customers report issues with technical support, particularly delays and insufficient responses.

Many users find documentation inadequate and unhelpful for understanding features.

Pricing and licensing changes by Broadcom have been criticized as costly for some customers.

Some users face performance issues and difficulties identifying root causes.

Automic Automation Pros review quotes

VP, Chief Technology & Digital officer at a government with 10,001+ employees

Aug 16, 2017

It's very hard to transfer the feeling when you have a platform that came to handle infrastructure issues, but at the end of the day, they are making real changes and impacting our business level, which is amazing, because it's very uncommon. That's it, basicalSly.

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reviewer2535006

CEO at a computer software company with 11-50 employees

Aug 18, 2024

Automic Automation's primary advantage over competitors lies in its robust SAP integration.

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Assistant Director of Production Services at a university with 5,001-10,000 employees

Jul 17, 2024

It's super easy—drag and drop to manage complex workloads.

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Automic Automation

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Technical Consultant at Wipro Technologies

Jan 3, 2019

The most valuable feature is the one for SAP batch processing... There are certain other mid-level workload automation tools which can handle the OS level, but SAP is something which is really very critical. Automic stands out from the ordinary tools because handling SAP processes is absolutely easy with it.

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reviewer2537505

Team Leader for Administrators at Bosch

Aug 22, 2024

It is very flexible in terms of using the functionalities and build processes. The biggest benefit perhaps is that we have so many possibilities in UC4 or Automic Automation to reach the target. We can more or less build each requirement from our customers.

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Bernd Stroehle.

Enterprise Architect at kosakya

Nov 21, 2023

Automic Automation is a highly complex yet versatile tool.

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reviewer2520513

Lead Engineer at a consultancy with 1,001-5,000 employees

Aug 2, 2024

Since we bought it, we have not had any big issues. We are satisfied with it. We are able to run multiple jobs. We can build and run complicated jobs. There are no issues.

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Thierry Verreyt

Senior IT specialist at a tech services company with 51-200 employees

Nov 12, 2024

With Automic Automation, we can do a lot of things. One very interesting feature is being able to work with scripting, which is not possible with some other schedulers. We can cover all business needs with this product.

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Sr Production Control Analyst at a logistics company with 10,001+ employees

Mar 25, 2018

It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment.

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Senior Consultant at Tricise

Nov 13, 2024

The best feature is its wide platform support and the user interface. It offers a consistent user experience regardless of whether you are implementing a job on a mainframe, SAP platform, or other machines.

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Automic Automation Cons review quotes

VP, Chief Technology & Digital officer at a government with 10,001+ employees

Aug 16, 2017

Our area with the CA solution for DR is not really concerning directly to Automic, but to all of the DevOps, a word which is something that everybody is trying to touch on today in their daily business. There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same. When you are adopting DevOps, you may need to be more flexible in your processes.

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reviewer2535006

CEO at a computer software company with 11-50 employees

Aug 18, 2024

I'd like AI to be able to consider how to monitor volume based SLAs as opposed to time based SLAs.

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Assistant Director of Production Services at a university with 5,001-10,000 employees

Jul 17, 2024

The calendar with the new version is a little bit goofy.

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Automic Automation

Free Report: Automic Automation Reviews and More

Learn what your peers think about Automic Automation. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

842,592 professionals have used our research since 2012.

Technical Consultant at Wipro Technologies

Jan 3, 2019

There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how these jobs are connecting from one server to another.

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reviewer2537505

Team Leader for Administrators at Bosch

Aug 22, 2024

In case we run into performance issues, it is sometimes hard to find out what is the real cause for it.

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Bernd Stroehle.

Enterprise Architect at kosakya

Nov 21, 2023

Choosing Automic Automation essentially locks us into their ecosystem, making it nearly impossible to switch to a different product.

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reviewer2520513

Lead Engineer at a consultancy with 1,001-5,000 employees

Aug 2, 2024

Integration with the cloud is an area for improvement. They have to make it somehow fit or usable for cloud use cases. Right now, it works great for our on-prem data center, but they have to come up with a very good reason why people should be using it in the cloud.

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Thierry Verreyt

Senior IT specialist at a tech services company with 51-200 employees

Nov 12, 2024

Based on the feedback I have received, our customers would like to have some additional features, but they are mostly satisfied. For example, they would like to be able to print a workflow to have visibility. Sometimes, a workflow is quite complex, and they do not have the full picture of the workflow themselves.

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Sr Production Control Analyst at a logistics company with 10,001+ employees

Mar 25, 2018

They need to handle cross datacenter failover. They have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex.

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Senior Consultant at Tricise

Nov 13, 2024

Recent changes in Broadcom's licensing model are making some customers reduce tasks or replace Automic Automation. This is something Broadcom should consider.

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Show 10 more reviews (out of 93)

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