Automic Automation vs OpCon comparison

Broadcom and SMA Technologies are both solutions in the Workload Automation category. Broadcom is ranked #2 with an average rating of 8.6, while SMA Technologies is ranked #10 with an average rating of 9.1. Broadcom holds a 7.1% mindshare in WA, compared to SMA Technologies’s 1.8% mindshare. Additionally, 94% of Broadcom users are willing to recommend the solution, compared to 97% of SMA Technologies users who would recommend it.

Automic Automation

Read 102 Automic Automation reviews

4,257 Views
2,053 Comparison Views

94% willing to recommend

OpCon

Read 59 OpCon reviews

1,845 Views
716 Comparison Views

97% willing to recommend

Automic Automation

OpCon

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

We performed a comparison between Automic Workload Automation and OpCon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: Automic Workload Automation is known for its strength, adaptability, and straightforward setup. It provides management over various operating systems and products, which is advantageous for environments with a blend of outdated and modern technologies. Recent enhancements include web browser accessibility and perspective analytics. OpCon is highly regarded for its versatility, integration abilities, and self-service option. It permits users to automate tasks based on their individual requirements, minimizing mistakes and enhancing productivity. The graphical user interface, database functionality, and on-demand access are also noteworthy attributes.

Automic Workload Automation could improve in out-of-box automation sets, language support, functionality, user interface, web-based edition, file transfer, pricing, and support. OpCon could be enhanced in terms of web-based interface functionality, compatibility, documentation, accessibility, user-side web interface, licensing, support, features, and integration with FICS.

Service and Support: Customers have expressed varying opinions about the customer service for Automic Workload Automation. Some have appreciated the prompt response times and informative knowledge articles, while others have faced challenges in contacting the support team. OpCon's customer service and support have garnered positive feedback, with customers commending the technical support team for their timely assistance and efficient resolutions.

Ease of Deployment: Automic can take anywhere from one to five days to set up, whereas OpCon's setup can be complex but is simplified with the help of SMA consultants. Automic only needs a team of one to three people, while OpCon necessitates close collaboration with SMA and training.

Pricing: Automic Workload Automation has a high setup cost, whereas OpCon is known for being pricey and intricate. Despite this, OpCon is recognized as a cost-effective choice.

ROI: Automic Workload Automation did not present clear ROI figures and was not renewed due to budget reductions. OpCon demonstrated substantial advantages by saving time, minimizing errors, and enhancing productivity, resulting in a strong return on investment.

Comparison Results: OpCon is the preferred choice when compared to Automic Workload Automation. Users appreciate OpCon's flexibility, integration capabilities, self-service feature, and graphical user interface. OpCon allows users to automate tasks according to their specific needs, reducing human error. The customer service and technical support for OpCon are highly regarded, with quick response times and effective solutions.

To learn more, read our detailed Automic Automation vs. OpCon Report (Updated: March 2025).

Buyer's Guide

Automic Automation vs. OpCon

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automic Automation

Ranking in Workload Automation

2nd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

OpCon

Ranking in Workload Automation

10th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of Automic Automation is 7.1%, up from 6.0% compared to the previous year. The mindshare of OpCon is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Q&A Highlights

Rick Murray

Sr. Data Coordinator at a financial services firm with 501-1,000 employees

Aug 26, 2021

Comparing Automic Workload Automation, Automic/Appworx Applications Manager, and OpCon

@PhilippeLLORET, All worked out fine in the end. We had demos for all three products, and it was decided that Automic Workload Manager was the best option for our needs. The vendor is now able to provide some support for the Automic Workload Automation product.

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Featured Reviews

Peter Grundler

Senior Consultant at Tricise

Helps to move away from manual tasks and offers wide platform support and web-based interface

Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.

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Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the flexibility of the tool."

"The scheduling feature is very user-friendly."

"The solution helped us fix issues and optimize them. We now run with zero errors."

"The user interface is very simple and straightforward."

"It will increase all delivery due to an impact on efficiency, in terms of time and faster resources."

"Without automation, it would be nearly impossible to do all the jobs that we are doing."

"The reason we went with Automic is very simple. We were using ESP, which was a Broadcom product. So, Automic happened to be a natural fit. It was a much easier transition from ESP to Automic. We had familiarity with the vendor and the product."

"It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required."

More Automic Automation pros

"The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually."

"The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them."

"Reliability is always important, and the reliability of the system is outstanding."

"It can run scripted tasks automatically over and over without intervention. That is what it does and the part that I really like because repetitive tasks need to be done over and over, day after day, no matter what day of the week it is. It is difficult to have staff do these manually and consistently, especially over weekends or through the night. Instead, you can have OpCon do them."

"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."

"Coming from the Control-M world, one of the things I like about OpCon is that I can sometimes do complex tasks with simple jobs."

"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."

"We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."

More OpCon pros

Cons

"Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based."

"Automic Workload Automation could improve the SaaS deployment."

"There are too many bugs to be solved after a version upgrade. We are working on the limits of an architecture with 16,000 platforms. It is impossible to test everything out in the software lab of CA."

"The direction in which the UI is going is concerning to me. It does not offer the security context we would need to implement future versions. While I see benefit in the Web UI, the security it would lack in separating a user's experience from an administrator's experience is an issue for us. MFA functionality is required since we're dealing with connectivity to the POS and for PCI/SOX compliance."

"The user interface has room for improvement."

"My biggest complaint is that there is no list price. We work with Oracle, Microsoft, IBM, etc., and all of them have list pricing. Automic, right up until today, has never had list pricing. This makes things difficult, because we need to plan budgets for the next year and can't."

"I would also like to see a little bit more connectivity, more, "Play nice with other toys." For instance, we have IServ as our primary tool for our service request tickets. In order for it to play nice with Automic, we had to actually create a file and put it somewhere, where Automic can see it. I would like to see more connectivity with other tools, or more compatibility with other tools."

"Recent changes in Broadcom's licensing model are making some customers reduce tasks or replace Automic Automation. This is something Broadcom should consider."

More Automic Automation cons

"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."

"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."

"I have noticed lately that [tech support's] first answers tend to be, "Let's upgrade it to the latest and greatest first," without looking into anything. The last couple of times I've logged a ticket that's been the response, which is a little frustrating. We're not big on just upgrading on a whim. We do full testing."

"It would be nice to go to a fully thin client."

"The only downside to OpCon is that its features can be complicated and really must be taught. Most of our users don't have training beyond the free Basic Training that SMA provides, so for fresh eyes, it is kind of difficult to understand some of the language used."

"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."

"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."

"It is a complex product to use. Programming the schedules is complex. It does require training from OpCon... I would like to see some online training, some videos. When I bring in a new employee... it would be nice if there was some basic information for her to look at to understand this program. Even for my systems administrator, it would be helpful if there were tips and tricks available."

More OpCon cons

Pricing and Cost Advice

"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."

"I only know that AWA is cheaper than Control-M, but I'm not aware of the numbers."

"Automic Automation's pricing is excellent, especially in comparison to similar solutions."

"Pricing is competitive compared to other major vendors."

"Its price is way up there with BMC. It is a little bit on the expensive side."

"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."

"Automic Automation is costly."

"Every time there is a task which must be repeated, the solution can reduce costs."

More Automic Automation pricing and cost advice

"It's definitely worth the cost."

"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."

"Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs."

"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."

"If we choose to purchase consulting hours, that is an additional cost. However, we've been lucky enough that we've not used all of our allotted consulting hours. Therefore, that is not something that we have had to purchase a lot of. The last time that we purchased consulting hours was roughly two years ago. We purchased a block of 10 for $2,500. It was $250 per hour."

"On a yearly basis our cost is between $25,000 and $30,000."

"Yearly, it's around $30,000."

"I believe our cost is about $150,000 annually."

More OpCon pricing and cost advice

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Answers from the Community

Rick Murray

Sr. Data Coordinator at a financial services firm with 501-1,000 employees

Aug 26, 2021

Comparing Automic Workload Automation, Automic/Appworx Applications Manager, and OpCon

2 out of 6 answers

Albert Jurisic

Owner at a tech services company with 11-50 employees

Jul 20, 2020

I am sorry because cannot help you. We have no experience with Appworx Application Manager.

Read full answer

Rony_Sklar

Community Manager at a tech services company with 51-200 employees

Jul 20, 2020

@NickWilcox you recently reviewed OpCon - would you be willing to share your experiences with @Rick Murray to help him with his decision? @reviewer1166826 maybe you can give some insight into the pros and cons of AppWorx?

Read full answer

See all 6 answers

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

17%

Computer Software Company

12%

Insurance Company

Computer Software Company

43%

Financial Services Firm

22%

Government

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Automic Workload Automation?

It is easy to manage complex workloads and use electronic workflow automation.

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What is your experience regarding pricing and costs for Automic Workload Automation?

The pricing model for Automic has changed from a host-based licensing model to one based on successful execution. I still prefer the earlier licensing model, but I understand that it was likely cha...

See all answers

What needs improvement with Automic Workload Automation?

There are certain areas in Automic that need improvement, such as the complexity of workflow dependencies. When you have workflows within workflows, it can become complicated. The existing options ...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

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What needs improvement with OpCon?

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Compared 33% of the time

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Compared 16% of the time

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Compared 9% of the time

Dollar Universe Workload Automation vs Automic Automation

Compared 9% of the time

UiPath Orchestrator vs Automic Automation

Compared 2% of the time

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Control-M vs OpCon

Compared 36% of the time

VisualCron vs OpCon

Compared 12% of the time

AutoSys Workload Automation vs OpCon

Compared 11% of the time

UiPath vs OpCon

Compared 9% of the time

IBM Workload Automation vs OpCon

Compared 7% of the time

More OpCon Competitors

Product Reports

Buyer's Guide

Automic Automation

March 2025

Download Automic Automation product report

Buyer's Guide

OpCon

March 2025

Download OpCon product report

Also Known As

Automic Dollar Universe

No data available

Overview

Automic Automation is employed for migration assistance, digital business automation, integration with platforms, ITIL process workflows, batch processing, disaster recovery, scheduling ERP batch jobs, and automation within finance and telecom sectors.

Businesses implement Automic Automation across on-premises and cloud infrastructures, supporting SAP, mainframes, host systems, and other environments. Valued for its versatility and out-of-the-box integration capabilities, it enhances automation efficiency and reduces operational costs. The platform is known for its robust object-oriented workflow, zero-downtime upgrades, CI/CD pipeline integration, and multi-client architecture. Enhanced stability, scalability, user-friendliness, and compliance are notable benefits.

What are the key features?

Versatile Scheduler: Manage complex schedules effortlessly.
Object-Oriented Workflow: Robust and flexible workflow management.
Zero-Downtime Upgrades: Continuous operation without interruptions.
CI/CD Integration: Seamless incorporation into development pipelines.
Multi-Client Architecture: Supports diverse and multiple client environments.
Unique Scripting Language: Enhances customizability and automation.
Predictive Analytics: Improved job execution and performance insights.
Intuitive GUI: Simplifies job and workflow management.

What benefits or ROI should be evaluated?

Enhanced Stability: Reliable operations across environments.
Scalability: Easily adapts to growing business needs.
Reduced Operational Costs: Streamlined automation processes lower expenses.
Compliance Assurance: Ensures adherence to regulations and standards.

Automic Automation is widely used in finance and telecom industries, addressing unique challenges and demands. It integrates with Broadcom products and supports SAP environments, ensuring well-rounded automation and operational efficiency. While technical support and vendor assistance could improve, businesses find value in its scheduling, deployment options, and workflow visibility. The industry's capability to manage cloud systems and SaaS deployment helps in mitigating disaster recovery issues and facilitates smoother ITIL process workflows.

Broadcom

OpCon automates batch processing, core system operations, file transfers, and daily processing. Integrated across Unisys, Windows, and cloud systems, OpCon is used in financial institutions, credit unions, and multi-platform environments for job scheduling, report generation, SQL queries, scripting, and FTP processes, handling thousands of jobs daily.

Users value OpCon for comprehensive automation capabilities, particularly the scheduling feature that allows advance planning and streamlined workflows. The self-service functionality enables non-IT staff to manage tasks efficiently. OpCon's integration with core banking systems, robust job management, and error notification system significantly improve operational efficiency. Features like Solution Manager enhance accessibility and control, ensuring process continuity and ease of use.

What are the Key Features of OpCon?

Advanced Scheduling: Allows users to plan and automate workflows efficiently.
Self-Service Functionality: Empowers non-IT staff to manage tasks independently.
Integration with Core Systems: Works seamlessly with core banking systems and other platforms.
Error Notifications: Provides robust error management and notifications for quick resolution.
Solution Manager: Enhances control and accessibility for managing automated processes.

What Benefits Should You Look for in Reviews?

Operational Efficiency: Users often report improved operational performance and reduced manual effort.
Time Savings: Automation of repetitive tasks leads to significant time savings.
Improved Accuracy: Automated systems minimize human error, leading to higher accuracy in processes.
Cost Reduction: Optimized resource usage results in cost savings.
Enhanced Flexibility: Customizable workflows meet unique business requirements.

Users find OpCon complex with a steep learning curve. Desired improvements include better separation of environments, enhanced graphical display, finer user authorization, simpler notification and alerts, more templates, increased web functionality, seamless interface, integration tools, online training, smoother scheduling, better reporting, mobile accessibility, smarter self-service, improved mainframe support, and integration with third-party systems. Pricing model and licensing could be more streamlined.

In financial institutions and credit unions, OpCon is implemented to handle thousands of daily jobs, automate internal processes, and integrate workflows across various platforms. It ensures secure file transfers, generates detailed reports, executes SQL queries, and supports seamless third-party integrations.

SMA Technologies

Sample Customers

ING, Adidas, 84.51, ESB

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Buyer's Guide

Automic Automation vs. OpCon

March 2025

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