Automic Automation and JAMS both specialize in automation, catering to enterprise-level automation needs. Automic Automation exhibits a slight edge through its extensive integration capabilities, flexibility, and robust automation features.
Features: Automic Automation stands out with its robust automation capabilities on various platforms, seamless integration with systems like SAP and Oracle, and a versatile scripting language that facilitates customization. JAMS, on the other hand, excels at job control and batch processing, offering comprehensive dependency and exception management, as well as a unique natural language scheduling feature.
Room for Improvement: Automic Automation requires improvements in stability, reporting, and self-administration, along with enhanced job migration capabilities. Users have also pointed out issues with its user interface and connectivity in newer versions. For JAMS, there is a need for enhanced search capabilities and better job exception management. The documentation could also be improved to support a range of scenarios more comprehensively.
Ease of Deployment and Customer Service: Automic Automation provides various deployment options, including public and hybrid cloud solutions, and has a reasonably praised technical support system with commendable community involvement. JAMS primarily offers on-premises deployment but is available in hybrid environments as well. It is particularly noted for its excellent customer service and support, offering a user-friendly and responsive experience.
Pricing and ROI: Automic Automation offers flexible licensing models, but concerns about its high pricing have been noted, especially following Broadcom's pricing changes. Despite this, users report significant ROI through enhanced efficiency and reduced manual tasks. JAMS offers a competitive pricing structure with unlimited licenses, praised for its affordability, scalability, and resulting cost savings. Automic is seen as expensive yet yielding high ROI, while JAMS offers great value and economic efficiency.
Automic Automation has helped reduce workload failure rates by fifty percent.
They react quickly when it is urgent.
They are highly knowledgeable in their product area and very easy to work with.
If you put the tickets in for which you need help right away, they get back to you right away.
Their response is prompt, exemplifying how support should be.
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
The solution effectively supports our existing user base and is equipped to scale further.
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
The stability of the solution is excellent.
In a well-tuned environment, it runs very smoothly.
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
A feature that provides a dependency chart or tree diagram would be very helpful.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Automic Automation is employed for migration assistance, digital business automation, integration with platforms, ITIL process workflows, batch processing, disaster recovery, scheduling ERP batch jobs, and automation within finance and telecom sectors.
Businesses implement Automic Automation across on-premises and cloud infrastructures, supporting SAP, mainframes, host systems, and other environments. Valued for its versatility and out-of-the-box integration capabilities, it enhances automation efficiency and reduces operational costs. The platform is known for its robust object-oriented workflow, zero-downtime upgrades, CI/CD pipeline integration, and multi-client architecture. Enhanced stability, scalability, user-friendliness, and compliance are notable benefits.
What are the key features?Automic Automation is widely used in finance and telecom industries, addressing unique challenges and demands. It integrates with Broadcom products and supports SAP environments, ensuring well-rounded automation and operational efficiency. While technical support and vendor assistance could improve, businesses find value in its scheduling, deployment options, and workflow visibility. The industry's capability to manage cloud systems and SaaS deployment helps in mitigating disaster recovery issues and facilitates smoother ITIL process workflows.
JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.
JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.
What are JAMS' key features?Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.
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