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MuleSoft Anypoint Platform pros and cons

Vendor: Salesforce
4.0 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

MuleSoft Anypoint Platform provides extensive integration capabilities, including a marketplace for integration templates, strong API management, and a variety of connectors for platforms like Salesforce.
It is highly scalable and customizable, supporting both on-premises and cloud deployments with ease.
It offers rapid development, reducing the complexity of deployment and eliminating the need for a complex setup.
The platform supports robust governance with features like rate limiting, blocklisting, and client ID enforcement for comprehensive API management.
MuleSoft Anypoint Platform enhances productivity and simplifies integration processes, offering unique solutions for application and network integration.

CONS

MuleSoft Anypoint Platform has a conventional release calendar which can lag behind its competitors in providing new functionalities.
The pricing model is expensive, making it challenging for smaller organizations with limited IT budgets to adopt.
The documentation and initial setup are complex, often requiring professional services and technical support.
MuleSoft Anypoint Platform could benefit from a centralized repository for troubleshooting information to assist new users.
There is a need for better integration with third-party applications and improved connectors for external applications.
 

MuleSoft Anypoint Platform Pros review quotes

it_user628053 - PeerSpot reviewer
Self Employed/Independent at a consultancy
Aug 23, 2019
MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern.
it_user1040118 - PeerSpot reviewer
Regional Vice President for Operations at a computer software company with 10,001+ employees
Sep 10, 2019
The solution's market place for different kinds of integration platforms is the most valuable feature.
MS
Sr. Enterprise Architect at a tech services company with 501-1,000 employees
Apr 28, 2021
The monitoring capabilities of this product are very good because of the feedback it supplies in statistics.
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1290264 - PeerSpot reviewer
Solution Architect at a tech services company with 10,001+ employees
Mar 4, 2020
I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration.
AO
Software Engineer at Tkxel
Mar 30, 2020
This is the easiest and best tool available.
it_user1330563 - PeerSpot reviewer
Director and Solution Architect at a tech services company with 11-50 employees
Apr 30, 2020
Good interface, simple to use and stable.
reviewer1115901 - PeerSpot reviewer
Technical Architect at a tech services company with 10,001+ employees
Jul 29, 2020
API management.
reviewer1443105 - PeerSpot reviewer
Solution Architect at a tech services company with 501-1,000 employees
Nov 10, 2020
It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes.
reviewer1341702 - PeerSpot reviewer
Chief Digital Transformation Officer at a consumer goods company with 501-1,000 employees
Dec 7, 2020
The API toolkit is the solution's most valuable aspect at this time, for our organization.
reviewer1523082 - PeerSpot reviewer
Content strategist at a tech services company with 11-50 employees
Mar 15, 2021
Mule works very well with Salesforce and CRMs.
 

MuleSoft Anypoint Platform Cons review quotes

it_user628053 - PeerSpot reviewer
Self Employed/Independent at a consultancy
Aug 23, 2019
MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market.
it_user1040118 - PeerSpot reviewer
Regional Vice President for Operations at a computer software company with 10,001+ employees
Sep 10, 2019
Technical support needs to be improved, especially when you need help with more technical aspects of the solution.
MS
Sr. Enterprise Architect at a tech services company with 501-1,000 employees
Apr 28, 2021
The runtime management and connectors could use some work and are vulnerable to breakage after upgrades.
Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1290264 - PeerSpot reviewer
Solution Architect at a tech services company with 10,001+ employees
Mar 4, 2020
An on-premise setup requires special skills and you need a lot of professional services.
AO
Software Engineer at Tkxel
Mar 30, 2020
Mule should have better B2B integration.
it_user1330563 - PeerSpot reviewer
Director and Solution Architect at a tech services company with 11-50 employees
Apr 30, 2020
Information on monitoring could be improved.
reviewer1115901 - PeerSpot reviewer
Technical Architect at a tech services company with 10,001+ employees
Jul 29, 2020
Lacks intelligent management data and intelligent mappings.
reviewer1443105 - PeerSpot reviewer
Solution Architect at a tech services company with 501-1,000 employees
Nov 10, 2020
It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur.
reviewer1341702 - PeerSpot reviewer
Chief Digital Transformation Officer at a consumer goods company with 501-1,000 employees
Dec 7, 2020
The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet.
reviewer1523082 - PeerSpot reviewer
Content strategist at a tech services company with 11-50 employees
Mar 15, 2021
Better documentation, in particular with respect to the initial setup, would be helpful.