SAP Cloud Platform Reviews

Vendor: SAP

4.0 out of 5

44 reviews
93% willing to recommend

1,151 followers

What is SAP Cloud Platform?

SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.

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SAP Cloud Platform is the #4 ranked solution in top Integration Platform as a Service providers and #6 ranked solution in PaaS Services. PeerSpot users give SAP Cloud Platform an average rating of 8.0 out of 10. Based on the analysis of the 44 most recent SAP Cloud Platform reviews, the overall sentiment is neutral, with a sentiment score of 4.9. (Among the highest in the category). SAP Cloud Platform is most commonly compared to Microsoft Azure: SAP Cloud Platform vs Microsoft Azure. SAP Cloud Platform is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

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Featured reviews

Taiwo Babalola

Information Technology Business Partner and Enterprise Architecture Lead at Power International Holding

The main area that requires improvement in the SAP Cloud Platform, specifically within BTP, is cost management and application stability. We also face challenges with load balancing and other related issues. Currently, we leverage the review of business applications and data usage within our organization. CTI has proven to be an excellent choice for integration, making it seamless and reducing the complexity of various integration scenarios. However, the major area that needs improvement is the development model for custom applications on BTP. SAP has introduced a low-code model that enables application development with less coding and more focus on data and visual building. However, migrating existing applications from traditional coding methods, such as HTML or other programming languages, to the low-code model is not straightforward. It is time-consuming and involves reviewing the application model, which may discourage businesses from investing in this transition. Additionally, there are various requirements and layouts that need to be considered, which further complicates the process. Many businesses are hesitant to invest in this area as it involves significant effort and may result in data loss, especially when personnel change within the organization before requirements are provided. It's an area that requires attention. It becomes challenging for developers to understand the business logic and requirements, making it difficult for the team to work on application migration and transition. Moreover, SAP has released a publication regarding the migration to VMware Cloud, and compatibility issues have arisen. This affects the seamless migration that SAP promotes, as there are thousands of objects that are not compatible with NetCloud. These objects are critical to the business, and without them, the transition cannot be successful. Technical complexities and the difficulty of migrating one application to another create significant obstacles. Businesses lose interest in such migrations due to the time and technicality involved. While the technical team understands the complexities, the business side is primarily concerned with using new features and staying up-to-date. This discrepancy becomes a major bottleneck, making the transition from one location to another extremely complex.

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AjayKumar18

Director of Infrastructure at a university with 5,001-10,000 employees

The pricing is too high across all SAP products relative to resource utilization. SAP charges are approximately two and a half times higher than if we were to host an on-premises version on the cloud ourselves. Any downtime for an ERP platform is unacceptable as it affects the entire system. The fundamental issue is that every department gets affected by the downtime.

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Sai Nukala

Director/SAP CPI CPI PI PO CI BTP Consultant/Freelancer at Saarch Technologies

The tool's most valuable aspects are the niche technologies and the latest editions. The way these updates are rolled out makes it easy to manage because clients and customers are not responsible for keeping everything up to date. It's SAP's responsibility, which makes it much easier to take advantage of the new features they roll out every month. One feature that stands out is the integration of the platform, especially with SAP. We couldn't do much orchestration with the legacy on-premises PI/PO. It was mostly about transferring data from source to target. However, we can perform multiple steps from start to finish with Cloud Platform Integration. This includes data manipulation and retrieving data from different sources along the way. These capabilities make integration developers much easier. I haven't worked specifically with workflows since I focus mostly on the integration suite. However, the integration suite is more powerful than on-premises solutions. In terms of security, it's similar to any other IPaaS. I think we do have a few hyperscalers run algorithms to decode the data. However, on top of the regular hyperscalers' algorithms, SAP Cloud Platform has specific encryption algorithms. For example, if I deploy a certificate or credentials, they encrypt every artifact. For sensitive data, we use encryption and decryption to keep the data safe. To comply with regulations, the SAP Cloud Platform also offers integration zones to keep integrations within the customer's data centers. This way, sensitive data stays within the customer's landscape, even though it is processed by the tool's IPaaS.

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SAP Cloud Platform mindshare

Product category:

As of November 2024, the mindshare of SAP Cloud Platform in the PaaS Clouds category stands at 10.0%, up from 9.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

PaaS Clouds

Key learnings from peers

Last updated Oct 16, 2024

Valuable Features

SAP Cloud Platform excels in integration with multiple applications, scalability, and security features. It supports data synchronization and enables real-time communication. It's web-based, facilitating remote access. Its extensibility and seamless integration with SAP versions make it versatile. Scalable infrastructure and ongoing updates enhance functionality. Content modifiers, integration flows, and analytics capabilities are valued for efficient data handling. Users appreciate the easy management of updates and pre-packaged APIs for quick deployments.

"The mobile access capability is very beneficial."
"The product's initial setup phase is pretty straightforward."
"I rate the solution's scalability an eight out of ten. My company has 800 users."

Room for Improvement

SAP Cloud Platform requires enhancements in user interfaces and connectivity with on-premise systems. Users find challenges in customization, pricing, integration, and licensing structure. There is a need for improved security, data transformation, and source control features. The platform's learning curve and documentation are not intuitive. Migration issues and lack of flexibility compared to other cloud services are notable drawbacks. Additionally, better support and more seamless integration tools are desired by users.

"The pricing is too high across all SAP products relative to resource utilization."
"The product's support team has certain shortcomings, not from the solution's portal perspective but from the back-end side."
"The tool's reliability is a disappointment for us."

ROI

Companies report a generally positive return from SAP Cloud Platform, often rating it four out of five, especially beneficial for large enterprises. They achieve cost-saving and efficiency, notably in reduced maintenance efforts. Although SAP is costly, many experience a 20% to 30% investment return after switching from local ERP systems, with some noting longer payback periods. Some find no return, but dashboards assist in strategic decisions, emphasizing comparative analysis of features and benefits.

Pricing

SAP Cloud Platform's pricing is typically higher compared to competitors like Microsoft Dynamics. It operates on a subscription and pay-as-you-use model, with costs varying depending on usage, services, and package options. Enterprise users find the pricing justified by the platform's capabilities, though small businesses might struggle with costs. Licensing is negotiated and can include annual fees, space-based charges, and specific user credits. Discounts and flexible pricing options are available, but cost management can be complex without SAP's guidance.

"The tool could get too pricey...Small enterprises that want to leverage the tool's features will have difficulty in utilizing the solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten."
"I discovered that the SAP Cloud Platform is affordable, contrary to the impression that it's expensive. The pricing for extra packages or messages is quite reasonable, especially for things like message throughput and processing."

Popular Use Cases

SAP Cloud Platform is utilized for a variety of purposes including identity authentication, cloud and hybrid integrations, ERP operations, data synchronization, process integration, and application development. Companies use it for data fetching, analytics, reporting, CRM functionality, migration, and SaaS model implementation. It supports business processes like finance, HR, supply chain, and project management, while also aiding in marketing campaigns, database integration, and mobility. It's preferred for scalability, security, and enterprise-grade functionalities.

Service and Support

SAP Cloud Platform support is generally positive. Many users praise the assistance for its quick responses, effective ticketing, and knowledgeable staff. However, some note delayed response times and suggest improvements in speed, especially for urgent matters. Time zone differences can present challenges. Users appreciate the technical capabilities and comment on helpful interactions but mention that communication could be more proactive. SAP is commended for ongoing improvements and dedication to reliable cloud integration.

Deployment

Users describe SAP Cloud Platform's initial setup as generally straightforward but varied by complexity and duration based on usage needs. It can be fast, especially for those with technical experience or following provided guidelines. Business configurations and migrating existing systems can extend the time required. While some users find it easy, others note a medium-to-high complexity requiring expertise for efficient execution. Deployments can range from minutes to several months, influenced by integration points and business requirements.

Scalability

SAP Cloud Platform allows seamless scaling, suitable for varying business sizes. Many users note its effortless expansion and management, supporting thousands of users. Some mention challenges in flexibility, yet most acknowledge its scalability benefits. Users value its infrastructure management, aiding growth without hardware concerns. Although there are occasional technical issues and improvement areas, many rate its scalability above average. SAP Cloud Platform effectively accommodates integration needs, assisting enterprises and medium-sized businesses with diverse user bases.

Stability

Many users find SAP Cloud Platform stable, with frequent updates enhancing security and functionality. Most experience minimal issues, rating stability highly. Some encounter challenges during updates, affecting development processes, yet glitches are rare and often linked to external factors. Users rate stability between six and ten. While some perceive too frequent updates as destabilizing, others appreciate the ongoing improvements. Occasional downtime is reported, but communication is good, and operations usually remain unaffected.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Cloud Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

14%

Financial Services Firm

Energy/Utilities Company

University

Government

Educational Organization

Retailer

Healthcare Company

Media Company

Construction Company

Comms Service Provider

Real Estate/Law Firm

Insurance Company

Wholesaler/Distributor

Legal Firm

Logistics Company

Consumer Goods Company

Non Profit

Pharma/Biotech Company

Hospitality Company

Transportation Company

Recreational Facilities/Services Company

Outsourcing Company

Engineering Company

Mining And Metals Company

Marketing Services Firm

Aerospace/Defense Firm

Compare SAP Cloud Platform with alternative products

Learn more about SAP Cloud Platform

The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.

Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.

SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.

SAP Cloud Platform Capabilities

The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:

Enterprise extensions: The features of SAP Cloud Platform in this category include SAP Localization Hub, Tax Service, Data Enrichment for SAP S/4HANA, SAP Data Quality Management, SAP Business Application Studio, ABAP environment, and SAP Web IDE.
Intelligent BPM: This set of features includes SAP Intelligent Robotic Process Automation (RPA), Process Visibility, Business Rules, and Workflow.
Integration Suite: The features of SAP Cloud Platform in this category include Open Connectors, OData Provisioning, API Management, Cloud Integration, and Smart Data Integration.
Digital experience: Features in this category include SAP Conversational AI, Mobile Services, Document Service, Portal, SAP Build, SAPUI5, and SAP Fiori Cloud.
Data-driven insights: This category of capabilities includes SAP Leonardo Internet of Things, SAP Data Intelligence, SAP Edge Services, IoT, SAP HANA Cloud, SAP Web Analytics, SAP Streaming Analytics, SAP ASE Service, and SAP Analytics Cloud.
Platform foundation: Alert Notification, Application Logging, Data Retention Manager, Job Scheduler, Java Server, and Transport Management are included in this group of capabilities.

SAP Cloud Platform Benefits

The platform has many benefits which improve their client’s workflows. They include the following:

SAP Cloud Platform facilitates the seamless integration of existing solutions and hybrid system landscapes.
The solution assists companies to deliver tailored end-to-end interfaces for improved user experience through software development kits (SDKs).
It simplifies application interface management through the option of building apps in the Kubernetes environment.
SAP Cloud Platform simplifies the development of native business applications through the various development tools and capabilities it offers.
It provides companies with a wide range of pre-configured business services.
Companies are offered the possibility to streamline the integration of new apps with a lowered overall cost of ownership.
The product can reduce costs for organizations, as it does not require an up-front investment in software or hardware.
The solution can increase productivity for developers through its supported open programming standards.

Reviews from Real Users

Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.

Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.

SAP Cloud Platform was previously known as SAP HANA Cloud Platform.

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SAP Cloud Platform customers

Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve