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SAP Cloud Platform vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
SAP Cloud Platform
Ranking in PaaS Clouds
6th
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
44
Ranking in other categories
Integration Platform as a Service (iPaaS) (4th)
 

Mindshare comparison

As of November 2024, in the PaaS Clouds category, the mindshare of Salesforce Platform is 3.4%, down from 4.1% compared to the previous year. The mindshare of SAP Cloud Platform is 10.0%, up from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.
Taiwo Babalola - PeerSpot reviewer
Jul 12, 2023
Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development
The main area that requires improvement in the SAP Cloud Platform, specifically within BTP, is cost management and application stability. We also face challenges with load balancing and other related issues. Currently, we leverage the review of business applications and data usage within our organization. CTI has proven to be an excellent choice for integration, making it seamless and reducing the complexity of various integration scenarios. However, the major area that needs improvement is the development model for custom applications on BTP. SAP has introduced a low-code model that enables application development with less coding and more focus on data and visual building. However, migrating existing applications from traditional coding methods, such as HTML or other programming languages, to the low-code model is not straightforward. It is time-consuming and involves reviewing the application model, which may discourage businesses from investing in this transition. Additionally, there are various requirements and layouts that need to be considered, which further complicates the process. Many businesses are hesitant to invest in this area as it involves significant effort and may result in data loss, especially when personnel change within the organization before requirements are provided. It's an area that requires attention. It becomes challenging for developers to understand the business logic and requirements, making it difficult for the team to work on application migration and transition. Moreover, SAP has released a publication regarding the migration to VMware Cloud, and compatibility issues have arisen. This affects the seamless migration that SAP promotes, as there are thousands of objects that are not compatible with NetCloud. These objects are critical to the business, and without them, the transition cannot be successful. Technical complexities and the difficulty of migrating one application to another create significant obstacles. Businesses lose interest in such migrations due to the time and technicality involved. While the technical team understands the complexities, the business side is primarily concerned with using new features and staying up-to-date. This discrepancy becomes a major bottleneck, making the transition from one location to another extremely complex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The process and the workflows are amazing."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"The solution is easy to use."
"One of the main features of the solution is it is flexible."
"We use this solution to track customer activities, opportunities and contact information."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The scalability of the Salesforce Platform is good."
"The solution has a lot of great features."
"The HANA replications are very useful."
"The mapping transformation allows us to connect our on-premise ECC to the cloud system."
"The most valuable feature is the data synchronization, or the push and pull of the data."
"The tool's most valuable aspects are the niche technologies and the latest editions. The way these updates are rolled out makes it easy to manage because clients and customers are not responsible for keeping everything up to date. It's SAP's responsibility, which makes it much easier to take advantage of the new features they roll out every month."
"It is a stable solution, as I never encountered issues when using it."
"The mobile access capability is very beneficial."
"Scalability is one of the benefits that we have in using the product."
 

Cons

"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"Its documentation and price should be better."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"Some business functionalities could be improved."
"We need to connect our ERP solution via the VPN. We need to make sure our ERP solutions aren't exposed to the outside world. Our teams really struggle with this."
"The areas I think this solution should improve are monitoring and adapting."
"I'd like to see more local integration."
"Usability is a challenge most of the time and not being able to get all of the information."
"What I would like to see improved is the learning curve."
"They are still developing this product. It does not really have 100% of the necessary features available to properly service business clients"
"The product's support team has certain shortcomings, not from the solution's portal perspective but from the back-end side."
"The pricing is too high across all SAP products relative to resource utilization."
 

Pricing and Cost Advice

"It is very expensive. Its licensing is on a monthly basis."
"It is expensive. Licensing is on an annual basis."
"Pricing for the Salesforce Platform is too expensive."
"rice-wise, the solution is reasonable for what we're getting."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"It is expensive."
"The solution is a bit expensive."
"I have heard that it is fairly priced. It offers ROI."
"The cost when it comes to monitoring can be difficult."
"Cost-wise, I'm unsure of how expensive the SAP Cloud Platform is."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the pricing a six or seven."
"SAP Cloud Platform is an expensive solution."
"I discovered that the SAP Cloud Platform is affordable, contrary to the impression that it's expensive. The pricing for extra packages or messages is quite reasonable, especially for things like message throughput and processing."
"SAP Cloud Platform is generally more expensive than the other options."
"The product's pricing varies and depends on the customers' needs."
"SAP Cloud Platform Integration is an expensive product. I rate its pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
 

Also Known As

Salesforce1, Force.com, Salesforce App Cloud
SAP HANA Cloud Platform
 

Learn More

 

Overview

 

Sample Customers

ADP
Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Find out what your peers are saying about SAP Cloud Platform vs. Salesforce Platform and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.