Try our new research platform with insights from 80,000+ expert users

Microsoft Power Apps vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.4
Microsoft Power Apps support is responsive but inconsistent, with variations in satisfaction depending on resources and support plans.
Sentiment score
6.8
Salesforce customer service is praised for responsiveness and expertise, but technical support has mixed feedback on response time.
Microsoft's technical support is around a seven to eight.
 

Room For Improvement

Sentiment score
4.5
Microsoft Power Apps could improve in integration, usability, documentation, performance, support, and licensing to enhance user experience.
Sentiment score
4.5
Salesforce Platform struggles with high costs, complex interface, integration issues, and needs improved automation, AI, and pricing flexibility.
This would assist business process users who lack coding knowledge.
The integration of Microsoft's autonomous AI agents would be an excellent enhancement for Power Apps.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
 

Scalability Issues

Sentiment score
6.7
Microsoft Power Apps is scalable and adaptable but can incur costs and performance issues in complex scaling scenarios.
Sentiment score
7.7
Salesforce Platform efficiently scales for various user counts, supports customization, and accommodates both small and large organizations effectively.
If it is flexible and includes premium connectors, scalability is easy.
Salesforce's scalability was not a problem.
 

Setup Cost

Sentiment score
5.7
Microsoft Power Apps offers flexible pricing, starting at $10 per user per month, with options for premium features and plans.
Sentiment score
4.8
Salesforce Platform is considered costly, with complex pricing and negotiation needed, though some find its features justify the expense.
For small to medium enterprises, it is affordable, especially with Microsoft Enterprise licensing.
 

Stability Issues

Sentiment score
7.5
Microsoft Power Apps is generally reliable and stable, with occasional performance issues under heavy data loads or network challenges.
Sentiment score
8.2
Salesforce Platform is praised for its stability, minimal glitches, rare issues, timely updates, and overall reliable performance.
I would rate the stability of Microsoft Power Apps as a nine out of ten.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Valuable Features

Sentiment score
8.3
Microsoft Power Apps enables rapid app development with seamless integration, customization, and minimal programming, enhancing enterprise efficiency and cost-effectiveness.
Sentiment score
8.2
Salesforce Platform enhances productivity with quick delivery, scalability, integration, customization, user-friendly features, and comprehensive CRM capabilities.
It integrates seamlessly with Power Automate for process automation and connects with email, SharePoint, Power BI, and MS Teams, facilitating everyday processes.
The integration with SharePoint is part of the enterprise package, making it cost-effective.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Microsoft Power Apps
Ranking in Rapid Application Development Software
1st
Ranking in Low-Code Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
92
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Ranking in Low-Code Development Platforms
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of December 2024, in the Rapid Application Development Software category, the mindshare of Microsoft Power Apps is 17.0%, down from 23.9% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Praveen Chaudhary - PeerSpot reviewer
Facilitates form creation and application planning but lacks performance
We have started exploring those parts. It is in the initial stages and capable of performing simple tasks that are helpful. We are still exploring how it can work with profiles, and other AI features that Microsoft continues to introduce. It provides a basic starting point within its capabilities. Microsoft Power Apps is a perfect tool. Understanding its limitations is crucial to identifying where it best fits within organizational solutions. It excels in scenarios requiring quick turnaround times, offering easy maintenance with minimal technical expertise needed. However, it's not suited for complex enterprise-level solutions. Overall, I rate the solution a seven out of ten.
ChrisTook - PeerSpot reviewer
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
823,795 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Government
11%
Manufacturing Company
10%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
Which edition of Salesforce Platform do you use, and it is worth the price?
I work at a big organization, and we pay for Platform Plus - the more expensive version of Salesforce Platform. We were using Platform Starter before, however, it became inefficient for our growin...
 

Also Known As

PowerApps, MS PowerApps
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
ADP
Find out what your peers are saying about Microsoft Power Apps vs. Salesforce Platform and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.