Microsoft Azure and Salesforce Platform are two prominent solutions in the tech market, competing in cloud services and CRM. Microsoft Azure has the upper hand in pricing and support, offering a cost-effective solution. In contrast, Salesforce Platform is considered better in terms of features, providing comprehensive tools worth its higher price point.
Features: Microsoft Azure is noted for its flexible cloud services, scalability, and integration options. Enterprises find it attractive for a comprehensive cloud solution. Salesforce Platform stands out with extensive customization and advanced CRM capabilities, catering specifically to CRM needs.
Room for Improvement: Microsoft Azure users suggest improvements in user guidance, intuitive service management, and usability. Salesforce Platform users recommend enhancements in system performance, reducing latency issues, and overall performance optimization.
Ease of Deployment and Customer Service: Microsoft Azure features a straightforward deployment process with strong customer support, despite a learning curve. Salesforce Platform ensures seamless deployment with responsive customer service, though initial setups can be complex.
Pricing and ROI: Microsoft Azure is perceived as budget-friendly, offering a cost-effective option with quick returns for cost-sensitive enterprises. Salesforce Platform involves higher initial costs but provides significant ROI through its specialized functionality, appealing to those seeking long-term value.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Salesforce's scalability was not a problem.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. This cloud application platform allows developers to concentrate on the actual applications, while it takes care of all the elements behind the apps.
Windows Azure works across multiple frameworks and languages. It is fully scalable, localized in that it is hosted globally in many datacenters, and has widespread capabilities with elements of application development, deployment, and management.
Azure is comprised of several different service modules, including Infrastructure; Web; Mobile; Dev & Test; Big Data; Media;Storage, Backup & Recovery; and Identity & Access Management.
Microsoft Azure works as a:
Platform as a service (PaaS)
Software as a service (SaaS)
Infrastructure as a service (IaaS)
Microsoft Azure is available:
On-premises
Hybrid
Multi-cloud
At the edge
Compared to its competitors, Microsoft Azure:
Has more affordable features
Has easier migration for organizations already using other Microsoft tools
Has several educational resources available
Provides robust support
Is ideal for small and large businesses
Microsoft Azure Features:
Scalability
Stability
Flexibility
Azure Site Recovery
Active Directory
Monitoring features
Cloud-based
Automated tasks
Change capability cadence
Showback capabilities
Information protection
Azure Data Lake
Excellent portal
Intuitive user interface
Remote desktop
Fast provisioning
Data security
Data resiliency
Speed of service
Integrated delivery pipeline
Disaster recovery
Robust templates
Flexible coding languages
Virtual systems testing
Benefits of Microsoft Azure:
Infrastructure as a Service (IaaS): Because Microsoft Azure is an IaaS, organizations can deploy as well as manage applications easily and quickly. Azure also provides you with the ability to customize the cloud software to meet your specific business needs.
Seamless integration: Microsoft Azure is built to seamlessly integrate with existing IT departments via hybrid databases, secure private connections, and storage solutions.
Cost-effective: Because Azure can harmoniously exist in your business environment with your data center, it is a very cost-effective solution.
Analytics support: Azure is designed with built-in support that is used to analyze data and provide key insights. Azure offers Cortana Analytics, Stream Analytics, Machine Learning, and SQL services.
Unique storage system: Compared to other cloud services, Microsoft Azure has more data centers and delivery points, which helps create an optimal user experience and also helps deliver content faster. In addition, Microsoft Azure makes it possible for organizations to exchange content across several virtual machines.
Enhanced flexibility: Azure provides extreme flexibility by allowing you to choose any level of functionality you require. It also supports many of the same technologies IT teams and developers usually depend on, making it easier for them to manage.
Easy implementation: Microsoft Azure is easy and quick to deploy. If necessary, you can change web apps to Azure with almost zero downtime.
Reviews from Real Users:
"It is a flexible solution that is straightforward to use," says the principal consultant at a computer software company.
OmarJ., future datacenter consultant: Microsoft Azure Cloud at a tech company, adds that "The user interface is very nice and makes everything easy to use."
“You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating,” says an information technology consultant at a computer software company.
"I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are," says an enterprise architect at an energy/utilities company.
Marco C., Ing. at Wolters Kluwer, says "The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."
"The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often," says the owner of a media company.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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