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Sajith Paul - PeerSpot reviewer
Prime Associate Member at a computer software company with 11-50 employees
Real User
Stable and has good features such as role-based permissions, but is less flexible and has limited offerings compared to other solutions
Pros and Cons
  • "Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP."
  • "From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform. I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors. When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment. Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform."

What is our primary use case?

We create applications for other companies to power HR experiences. Mostly somewhat complicated web applications, so that's where we use the SAP Cloud Platform. The web applications may have standard backend launches and use front-end technologies such as React or even the conventional SAP WiFi, so we use the SAP Cloud Platform for those cases.

What is most valuable?

Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP.

What needs improvement?

From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform.

I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors.

When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment.

Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform.

In the next release of the SAP Cloud Platform, it would be exciting to see more in-house support for many new features, similar to what AWS or Azure offers. It could be different types of systems instances, though that could already be there, so I'm unsure about that. Including MongoDB support on the platform similar to what's offered on AWS would be great because I use MongoDB a lot, and I've even used it for personal tasks, so I'm a bit biased. For example, in AWS, you can have a MongoDB system with 750GB and limits and calls per month. It would be nice if MongoDB support is available in the SAP Cloud Platform.

For how long have I used the solution?

I've been employed in the company for fifteen months. I was a freshman out of college and employed here, so I've used the SAP Cloud Platform since joining the company.

Buyer's Guide
SAP Cloud Platform
February 2025
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What do I think about the stability of the solution?

The SAP Cloud Platform is stable, and I haven't had many issues with it. My use case for the platform has been mostly limited, though. Hence, I'm unsure if that stability I'm experiencing applies to every single scenario, but whatever I've used the SAP Cloud Platform for so far seems pretty stable.

How are customer service and support?

I've never contacted the technical support for the SAP Cloud Platform, as I only have limited experience with it.

Which solution did I use previously and why did I switch?

As many of our applications require SAP data and integration, we went for the SAP Cloud Platform, though we also have a separate AWS solution.

How was the initial setup?

I don't have information on how straightforward or complex the SAP Cloud Platform setup is because the technical staff did it for the company. I'm a developer who builds and deploys applications, and I also manage the SAP Cloud Platform a bit, but I'm not involved in setting it up.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, I'm unsure of how expensive the SAP Cloud Platform is.

What other advice do I have?

I'm a site developer, so I'm not technical enough to know which version of the SAP Cloud Platform I'm using.

SAP Cloud Platform is deployed on a public cloud, not on-premises. It's on AWS, with BTP.

In the company, the number of people who have access to and use the SAP Cloud Platform is close to ten. Not everyone has access to it. Only a small group of people has access to the SAP Cloud Platform.

The only advice I would give anyone planning to use the SAP Cloud Platform is more of a personal opinion on how I've used the software. I'd advise you only to use it if you have dependencies associated with SAP. Otherwise, please go for a more generic cloud provider such as AWS or Azure. I prefer Azure over AWS because of the more straightforward and more organized UI and console compared to AWS. Azure is more user-friendly than AWS.

My rating for the SAP Cloud Platform is seven out of ten because it's mostly stable, though I have no information on its licensing costs. After all, that's handled by someone else, so I'm unsure if the platform has any hidden charges. Its integration with SAP solutions is impressive, so if you have applications that utilize SAP data, the SAP Cloud Platform is pretty good. I'm taking away three points from the perfect score of ten because the platform still lacks many features and is very basic compared to the offerings from competitors such as AWS and Azure.

My company has a partnership with SAP.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
New Digital Applications Specialist at Alpina Sa
Real User
Top 5
SAP provides the necessary tools but lacks sufficient support
Pros and Cons
  • "We primarily utilize SAP's ERP capabilities."
  • "I feel that SAP provides the tools, but after that, you are left on your own. It would be better if they provided more support throughout the usage of their solutions."

What is our primary use case?

SAP is our ERP system. It handles data relations with sales, finance, and procurement. We also use SAP Analytics Cloud for some analytics purposes.

How has it helped my organization?

It's a complex platform, but it has provided valuable support for our operations. However, sometimes it can be difficult to find specific information about the tools and solutions it offers.

What is most valuable?

We primarily utilize SAP's ERP capabilities.

What needs improvement?

There is an issue with knowledge transfer. I feel that SAP provides the tools, but after that, you are left on your own. It would be better if they provided more support throughout the usage of their solutions.

We would like to have the ability to export data from the ERP and utilize it in Power BI, for example. It would be helpful to have a connector or a tool that could improve that process.

For how long have I used the solution?

We have been using it for two years. 

What do I think about the stability of the solution?

I would also rate the stability a seven.

What do I think about the scalability of the solution?

I would rate the scalability a seven.

How are customer service and support?

The support specialists are often located in different time zones, like India, so it can be challenging to connect with them due to the time differences.

How would you rate customer service and support?

Neutral

How was the initial setup?

It was difficult to set up.

We have some companies using it on-premises, while others are on the cloud. For example, we have SAP Analytics Cloud in the cloud, but the ERP system is on-premises.

What was our ROI?

We are a large company and currently use SAP extensively. We are currently in the process of comparing all the platforms to understand the features and benefits.

What's my experience with pricing, setup cost, and licensing?

It's expensive compared to the other platforms.

What other advice do I have?

We would suggest considering SAP Analysis Cloud as a potential choice. It offers a better user experience compared to other visualization tools, in my opinion.

Overall, I would rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP Cloud Platform
February 2025
Learn what your peers think about SAP Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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CTO at Atheneum
Reseller
Top 5
Helpful to improve an organization's business operations
Pros and Cons
  • "The product improved our company's business operations since we got value out of it."
  • "The product's price is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for mostly integrations and some portal development.

What is most valuable?

The most valuable feature of the solution is its interface.

What needs improvement?

The product's price is an area of concern where improvements are required.

The solution's technical support's ability to respond to calls and resolve queries are areas where improvements are required.

For how long have I used the solution?

I have been using SAP Cloud Platform for five years. My company operates as a solution provider. My company uses it extensively to provide solutions for our customers.

What do I think about the scalability of the solution?

My company serves the needs of enterprise-sized companies where the product is used.

Medium-sized businesses can also use the product, but they need to see what they need and how they plan to integrate it.

How are customer service and support?

I rate the technical support a seven to eight out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with SAP Cloud Platform and Microsoft Azure.

How was the initial setup?

If you have people who know how to deploy the product, then it is not at all complex.

The number of days required to deploy the product depends on the part of the solution our company provides.

What's my experience with pricing, setup cost, and licensing?

The product's pricing varies and depends on the customers' needs.

Which other solutions did I evaluate?

I like SAP Cloud Platform over Microsoft Azure since the former is more well-integrated into our company's environment. Microsoft Azure does have its share of benefits, but it does not align with the space where I work. SAP is a bit faster in our company's environment.

What other advice do I have?

Speaking about a project where SAP Cloud Platform was crucial and used extensively, I would say that in our company, most of our development involved integrating into SAP's business systems.

Speaking about whether the tool is useful for data analysis, I know that most of the tools are used for integration between systems, but we have also written some applications for users to connect to and work with the system.

My company is investigating the AI services offered by the product since it is a fairly new technology on an SAP platform. My company has used the AI part for some of our own research work and to build project reports.

The product improved our company's business operations since we got value out of it.

In terms of time to market, the product has undergone quite a lot of development, and I feel that it is constantly improving. In general, SAP Cloud Platform has a fairly decent time to market.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
Real User
Top 5Leaderboard
Comes with good intelligent services and local features but deployment is difficult
Pros and Cons
  • "The solution is scalable."
  • "SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it."

What needs improvement?

SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it. 

What do I think about the stability of the solution?

The solution is scalable. 

What do I think about the scalability of the solution?

SAP Cloud Platform is stable. 

How was the initial setup?

The tool's deployment depends on the number of installation points and takes one to two months to complete. 

What's my experience with pricing, setup cost, and licensing?

SAP provides good discounts. 

What other advice do I have?

I rate the product a ten out of ten. It has very good intelligent service and local features. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Associate Director- People Analytics at NielsenIQ
Real User
Easy to use, low-maintenance, and expandable
Pros and Cons
  • "The maintenance part can be outsourced easily."
  • "In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize."

What is our primary use case?

We are using SAP Cloud for analytics progress and for planning and other reporting purposes. We also use the cloud for one of the SuccessFactors.

What is most valuable?

It's an easy tool. We don't have to have an in-house maintenance kind of thing. The maintenance part can be outsourced easily. It's expandable based on the requirements and easy to expand as needed. We don't have to maintain all the infrastructure either.

What needs improvement?

In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize. Maybe this is how the feature works. That's the only thing I have noticed that’s a problem for us.

When we try to implement it, we realized that "Hey, this feature is not working or is not here.” We thought some were basic features. However, if you don't see the features you were expecting, you get disappointed. Some features are still under development even though we've been told they are available. When we implemented it, we realized they were still not there.

For how long have I used the solution?

I’ve been using the solution for seven or eight years.

What do I think about the stability of the solution?

I can vouch for the stability. It’s reliable. the performance is good. there are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It’s easy to expand.

It's easily scalable when we need to expand or increase the capacity. You don't have to worry too much about having a lot of infrastructures. This is beneficial. On a scale of one to ten, I’d rate scaling at a nine.

We have about 700 users on the solution. The whole company is on the solution.

How are customer service and support?

My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty good support in general.

How was the initial setup?

The initial setup is straightforward and not overly complex.

We only need a small team to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

I’m not sure how much the solution costs overall.

What other advice do I have?

We have a partnership with SAP.

We are using the most recent version of the solution.

My advice would be for people to know their business case. SAP, not necessarily all the time, is suitable based on the scale. It's good for a medium and a large company one day.

I’d rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Executive Officer at Asis
Real User
Easy to use with a fast deployment and straightforward setup
Pros and Cons
  • "The solution can scale."
  • "While it was good for a small entity, it was not ideal for a large enterprise."

What is our primary use case?

The team was using it internally as a sort-of demo. It was collecting the results instead of the customer doing it himself. 

They came in the beginning and said it's easy to implement. The solution was good for both very little or lots of development.

What is most valuable?

The ease of use and the fast deployment times were what the team really liked about the product.

The setup was straightforward. 

The solution can scale.

It's very stable.

What needs improvement?

While it was good for a small entity, it was not ideal for a large enterprise. 

I don't recall dealing with a lack of features. 

For how long have I used the solution?

I used the solution for about a year.

What do I think about the stability of the solution?

The stability was good. There were no bugs or glitches and it didn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale. That's not an issue.

We had ten users on the product.

For us, we used it as a test environment and did not use the solution extensively.

How are customer service and support?

We were only demoing the product and therefore did not really use technical support.

Which solution did I use previously and why did I switch?

The team was also familiar with Oracle Cloud Platform.

How was the initial setup?

The solution was easy to set up. It wasn't overly complex or difficult. I'd rate it at a five out of five in terms of ease of setup. It was very simple. 

It took us about two weeks to get everything up and running. We were able to do a demo with the customer as well.

We had two users for the deployment and had maybe three or four people handling any maintenance requirements. 

What about the implementation team?

We handled the entire implementation in-house. We did not need any assistance from any outside consultants or integrators. 

What was our ROI?

It is possible to get an ROI if you use this solution.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs were. However, it wasn't overly expensive. I'd rate it 3.5 out of five in terms of affordability.

Which other solutions did I evaluate?

I'm not sure if other options were looked at.

What other advice do I have?

We weren't really a customer or a partner. We were testing the product.

I was not the person directly using the solution. It was used a year ago in my company. I was collecting the opinions from the team who's using such a thing against other computation options like Oracle or DataMix.

For security purposes, we used the on-premises deployment. 

My advice to anyone who is doing such a thing right now is not to listen to the old reputation of SAP in terms of complexity and difficulty in deployment. We fast-tracked. We didn't use many resources. We didn't have the complexity. In my opinion, they should try it at least for a testing period. SAP is famous for one thing, which didn't change, which is its stability. 

I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andres_Giraldo - PeerSpot reviewer
Solution Architect at a tech company with 10,001+ employees
Real User
Useful ANA replications, easy to set up, and offers an ROI
Pros and Cons
  • "The HANA replications are very useful."
  • "When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this."

What is our primary use case?

The main purpose is migration. Right now, clients are migrating from hosting services in a private cloud to SAP services in the cloud.

We just sell the service to clients. I understand the architecture and I’m able to propose an architecture to clients.

How has it helped my organization?

We have a client that had an AIX and we’ve put in a proposal to migrate those services to Linux with a cyber database. We will use GCP migration tools to do that.

What is most valuable?

The HANA replications are very useful.

What needs improvement?

When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this.

We’d like the product to be like a web service and allow us to download an application on the computer to operate the systems.

For how long have I used the solution?

I’ve used the solution since 1998. It’s been a long while. I’ve used it in the past 12 months.

What do I think about the scalability of the solution?

The solution is easy to scale. We have clients that have from 500 all the way up to 4,000 users. The majority are ERP users. The majority of the clients we work with use SAP as their core business solution. They increase the use depending on their business needs.

Which solution did I use previously and why did I switch?

We previously only used solutions that were deployed in-house. In terms of corporate solutions, I’ve only mainly dealt with SAP.

How was the initial setup?

The initial setup was pretty simple. I’d rate it four out of five in terms of ease of deployment. It’s very user-friendly, which makes it straightforward.

I don’t directly work on the implementation. I work in presales developing the architecture.

How many people you need to deploy and maintain the solution depends on the landscape. It varies.

What about the implementation team?

An integrator handled the initial setup.

What was our ROI?

We have seen an ROI. I’d rate it at a four out of five in terms of the return a user can expect.

What's my experience with pricing, setup cost, and licensing?

The prices are very similar from solution to solution. Microsoft Dynamics, however, is cheaper than SAP or Oracle. While SAP is expensive, it is a very good product.

Which other solutions did I evaluate?

We did look at Oracle e-Business Suite. I know a bit about it, however, my knowledge is not that deep.

What other advice do I have?

I’m a cloud architect. I’m in pre-sales. My company is a partner with SAP.

I’d advise potential users to use the most standard version of SAP services and to use older S/4 HANA services.

SAP solutions are pretty good as long as they are standard solutions and do not have a lot of data.

We’re using the latest version of the solution. I don’t know the exact version number.

We use private, public, and hybrid clouds. I work with various clouds, including AWS, Azure, and IBM.

I’d rate the solution an eight out of ten. It fulfills our client’s business needs.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
BI & EIS Manager at Almarai Company Limited
Real User
Supports connecting to many different types of systems, but needs better support for data transformation
Pros and Cons
  • "One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere."
  • "I would like to see more and better support for data transformations."

What is our primary use case?

Our primary use case is to support our SAP integrated business planning solution, called IBP. It's a cloud-based solution that we have in our private cloud for SAP. It will push and pull the data from the IBP to our on-premises ERP and analytics systems.

What is most valuable?

One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere.

This solution can connect to multiple sources including Oracle, ODBC, OLD-DB and most of the cloud systems. 

What needs improvement?

I would like to see more and better support for data transformations. A transformation is able to change data from one format to another format. In the current solution, pivoting data or dealing with multiple levels of transformation is not supported. Those options are missing.

For how long have I used the solution?

We have been using this solution for seven or eight months.

What do I think about the stability of the solution?

The stability is very good. Whatever we have is stable.

What do I think about the scalability of the solution?

There are no issues with scalability and we can scale as we like. This solution is only used by my team and we have two to three people using it.

We are definitely planning to increase usage because our company is moving everything to the new architecture for SAP cloud-based solutions. 

How are customer service and technical support?

We have used technical support for this solution several times and it is very nice. They come back with responses immediately and the cloud platform management with them is very nice as well. The upgrades are smooth and we have them every three months. They don't have any issues after the upgrades, and whenever issues do arise, they respond properly.

Which solution did I use previously and why did I switch?

We used BODS as we moved to SAP IBP we were forced to move to CPI/DS.

How was the initial setup?

The initial setup is very simple because everything is there in the public cloud and all you need to have is one small agent installed on your local system. This took us one or two days.

The total deployment was longer because we have a lot of data flows in and out from the integrated system. This took us at most between four and five months to complete.

What about the implementation team?

We used consultants to assist us with the deployment. We had to migrate to SAP and the consultants were very good. It went live, on time, and the quality was very good.

Which other solutions did I evaluate?

We didn't have another choice as it is mandatory with SAP IBP.

What other advice do I have?

This solution is updated automatically every three months.

My advice for anybody who is migrating from BODS to Cda is to ensure that whatever was done in BODS is capable of working in Cda. There are a lot of transformations missing. The simple ones are there but the complex ones are not possible. So, people should be very careful to make sure that they can achieve everything. We were able to do almost everything. We did have some issues initially, but our consultants are good.

This is a good solution but I would say that it is still premature. They are still adding features.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.