SAP Cloud Platform Reviews

The primary use is to provide the product for use to our clients.  

We do not have enough experience with the wider range of this product to evaluate this at this time. There is too much we have yet to explore.  

Because we have been mostly testing the product and still have limited production implementation experience with it over the past six months, we have not been so heavily involved with Cloud Platform Integration because we mostly continue to use other solutions for current business projects. For that reason, we may not have a complete view of the product as to what needs to be included or improved. However, I am aware that one area that needs to be improved still is business tools integration. Another is the area of product data inserts.  

It is a young product and we have been exploring it for the past six months.  

I feel that the technical support is really good. For example, I experienced one situation with the Cloud Platform Integration where the production system went down completely. It was a critical situation for the business and they were losing financial transactions. I registered a support ticket to SAP immediately when I knew of the problem, and SAP restored their system very quickly. They were done within one or two hours, they had fixed that critical issue, and they had the client up and running again.  

Their reaction to the critical issue is typical of SAP support. When they know it is a critical situation, they are able to focus on the issues and get them resolved quickly. It was two years ago when I faced that situation and obviously it was for a client using a different SAP product. But I expect that SAP technical support is as good as it was two years ago or better. In the Cloud environment, where they are really focusing now, there should technically almost never be an issue of this sort. According to the market trend, we are all moving into the cloud environment and in order to do that most of the businesses are using cloud integration platforms.  

Because SAP is really focusing on the Cloud, they are enhancing the product offerings, they have a good technical staff and technical capabilities. They will continue to work to support the products. In that way, I feel the support for their products will remain quite reliable.  

We used and continue to use this and other products in this category. Before this Cloud Platform, there was another Cloud from Dell called Boomi. I worked with that product for a while — long enough to gain experience. Over the past two years, while waiting for the SAP product to be released, I worked mostly with HANA Cloud Integration which had a lot of the necessary features available already. Later I saw Cloud Platform Integration from SAP would become available. Because I have been working with SAP products for many years, I expected that this would be a better product for me and that I would really like it just because it is from SAP.  

Because the Cloud Platform Integration product has enough of the necessary business features available, I hope now that it will be used more widely and that it will really start growing in the market in the very near future. If it will do more functionally and sell to more users, the company will have more interest to develop it further and focus on it.  

I'm not sure about the exact pricing because I do not really deal with pricing information directly. But it is my understanding and my experience that SAP's pricing is usually high compared to the competition. But this is also justified because they hold their products and services to quite high standards. If clients want quality, the pricing is always costly.  

It is not really a competing product, but I have been using S/4 by HANA AIF (Application Integration Framework) for eight months or nine months. Mostly, I am dealing with a certain product integration process registration on HANA Cloud. I will be using Cloud Platform Integration along S/4 by HANA on the AIF Cloud. Not the pure S/4HANA, but only get into the AIF, Application Integration Framework.  

The SAP Cloud Platform Integration is a really good pathway to integrate with the cloud. SAP started with the HANA Cloud Integration and then they changed that and now call it is Cloud Platform Integration. It is doing really well with its presence in the market.  

But they are really still developing this product. It does not really have 100% of the necessary features available to properly service business clients. Even without that, the product seems to be competitive and is helping people a lot according to the market response.  

SAP has improved their cloud offerings a lot in the last two years, but I am only using this infrequently because I'm still in the process of discovery and integration. I use HANA Cloud Integration. Now I'm just starting to look into the Cloud Platform Integration because I am focused on the same integration area.  

SAP is quite a good company with good quality products. I am confident this product is really good for the customers' business in order to integrate their businesses in the Cloud environment. I recommend this product to anyone. This is a good Cloud platform and I already recommended it for many of my colleagues or customers who want to use integration in their businesses. SAP Cloud is a good product and the company has good business practices as well.  

On a scale of one to ten where one is the worst and ten is the best, I can give the SAP Cloud Platform product eight-out-of-ten. It may really be a seven right now compared to other more mature products. I'm not very sure about this.  

I am not rating it higher because we still need to gain more experience with the product before we know more exactly where it stands. When I am sure I know the features better, I might give it nine or even a ten.  

But for a ten, they will have to make a lot of improvements. For example, a month ago we had a knowledge-sharing opportunity with SAP for my whole company about the Cloud Platform Integration. We got training from SAP about the platform and at the time we discussed possible improvements for the product. I think still they have a considerable number of things that need to be improved from the product side. But for sure they are going the extra mile to help educate users about the products and I am confident in SAP and I recommend SAP products.  

The most valuable features of SAP Cloud Platform are security integration and scalability.

The solution’s pricing could be improved.

I have been using SAP Cloud Platform for 14 to 15 years.

SAP Cloud Platform is a stable solution.

SAP Cloud Platform is a scalable solution.

The solution’s technical support is satisfactory.

Positive

I have previously used NetSuite. I find SAP Cloud Platform better than NetSuite. SAP Cloud Platform has all the business processes well defined and well mapped, ready to deploy solutions, whereas NetSuite does not have that. NetSuite has its limitations when it comes to scaling. You can scale with SAP Cloud Platform.

As your business grows, you can start with the public cloud and then move into the private cloud. You can start with B1 and then go to Business ByDesign. Later, you can go to the public cloud and move from public to private. If you have NetSuite and you're growing your business, there's no option but to switch to ERP.

The solution’s initial setup is easy.

The solution’s deployment time depends on the business you will implement it for. The deployment takes much less time in the service sector, whereas it takes more time in manufacturing.

The solution generally gives a 20% to 30% return on investment by improving the business processes.

SAP Cloud Platform is an expensive solution.

SAP Cloud Platform is difficult to maintain if you do too much customization. The solution is easy to maintain if it's a standard business process.

The solution can integrate with multiple software, like Concur, an expense management tool. APIs are readily available, and the solution can integrate with multiple banks and tax authorities. The integration of SAP Cloud Platform is quite strong with market solutions like Vertex and Vistex.

Run time data is stored and recalled using the solution's in-memory database technology. It does not need to go into different tables every time to pull the data. Instead of storing the data vertically, it is now stored horizontally, which makes it easy.

Overall, I rate the solution an eight out of ten.

We create applications for other companies to power HR experiences. Mostly somewhat complicated web applications, so that's where we use the SAP Cloud Platform. The web applications may have standard backend launches and use front-end technologies such as React or even the conventional SAP WiFi, so we use the SAP Cloud Platform for those cases.

Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP.

From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform.

I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors.

When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment.

Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform.

In the next release of the SAP Cloud Platform, it would be exciting to see more in-house support for many new features, similar to what AWS or Azure offers. It could be different types of systems instances, though that could already be there, so I'm unsure about that. Including MongoDB support on the platform similar to what's offered on AWS would be great because I use MongoDB a lot, and I've even used it for personal tasks, so I'm a bit biased. For example, in AWS, you can have a MongoDB system with 750GB and limits and calls per month. It would be nice if MongoDB support is available in the SAP Cloud Platform.

I've been employed in the company for fifteen months. I was a freshman out of college and employed here, so I've used the SAP Cloud Platform since joining the company.

The SAP Cloud Platform is stable, and I haven't had many issues with it. My use case for the platform has been mostly limited, though. Hence, I'm unsure if that stability I'm experiencing applies to every single scenario, but whatever I've used the SAP Cloud Platform for so far seems pretty stable.

I've never contacted the technical support for the SAP Cloud Platform, as I only have limited experience with it.

As many of our applications require SAP data and integration, we went for the SAP Cloud Platform, though we also have a separate AWS solution.

I don't have information on how straightforward or complex the SAP Cloud Platform setup is because the technical staff did it for the company. I'm a developer who builds and deploys applications, and I also manage the SAP Cloud Platform a bit, but I'm not involved in setting it up.

Cost-wise, I'm unsure of how expensive the SAP Cloud Platform is.

I'm a site developer, so I'm not technical enough to know which version of the SAP Cloud Platform I'm using.

SAP Cloud Platform is deployed on a public cloud, not on-premises. It's on AWS, with BTP.

In the company, the number of people who have access to and use the SAP Cloud Platform is close to ten. Not everyone has access to it. Only a small group of people has access to the SAP Cloud Platform.

The only advice I would give anyone planning to use the SAP Cloud Platform is more of a personal opinion on how I've used the software. I'd advise you only to use it if you have dependencies associated with SAP. Otherwise, please go for a more generic cloud provider such as AWS or Azure. I prefer Azure over AWS because of the more straightforward and more organized UI and console compared to AWS. Azure is more user-friendly than AWS.

My rating for the SAP Cloud Platform is seven out of ten because it's mostly stable, though I have no information on its licensing costs. After all, that's handled by someone else, so I'm unsure if the platform has any hidden charges. Its integration with SAP solutions is impressive, so if you have applications that utilize SAP data, the SAP Cloud Platform is pretty good. I'm taking away three points from the perfect score of ten because the platform still lacks many features and is very basic compared to the offerings from competitors such as AWS and Azure.

My company has a partnership with SAP.

Our clients use the product for dashboards and reports.

The product captures data in real time. It enables real-time communication. We need not use the ETL process. The data is put up in report formats, and dashboards are created based on the reports. It covers all the areas of sales, finance, and manufacturing for reporting purposes.

Planning features are limited to the finance module. Planning features for other modules must be improved. We have to purchase separate components to cover the production, procurement, and pay cycles. Ideally, everything should come into one bucket. We should not have to buy two products to plan for production and finance.

I have been using the solution for three years.

I rate the tool’s stability an eight out of ten.

The tool is scalable. If we want to add some more dashboards or anything, we have to coordinate with the consultant, and they will enable it. We must contact the consultant if we use all the core modules and want to introduce client maintenance with additional features. The consultant will bring all the information into the system and make it ready for the business. I rate the scalability an eight out of ten.

SAP’s support is good.

The initial setup was not tough, but it was not easy. We should have a qualified resource to get it done. The person should have knowledge of finance and S/4HANA to collect data from different sources and make it easily available for dashboards.

One consultant is enough to deploy the solution. They would need input from people from finance and other departments. If there is any change in the dashboard, the consultant must handle it. If we are just running simple reports daily, the maintenance is easy. The ease of maintenance depends on the business requirements.

The ROI is good. Once the dashboards are ready, they give the owners and CXOs a decision-making edge. We can also do what-if analysis.

The solution is worth the money. I rate the pricing a three or four out of ten. It is subscription-based.

The product is perfect for budgeting and financial reporting. However, it needs to be improved to plan for manufacturing and production. Overall, I rate the solution an eight out of ten.

SAP is our ERP system. It handles data relations with sales, finance, and procurement. We also use SAP Analytics Cloud for some analytics purposes.

It's a complex platform, but it has provided valuable support for our operations. However, sometimes it can be difficult to find specific information about the tools and solutions it offers.

We primarily utilize SAP's ERP capabilities.

There is an issue with knowledge transfer. I feel that SAP provides the tools, but after that, you are left on your own. It would be better if they provided more support throughout the usage of their solutions.

We would like to have the ability to export data from the ERP and utilize it in Power BI, for example. It would be helpful to have a connector or a tool that could improve that process.

We have been using it for two years. 

I would also rate the stability a seven.

I would rate the scalability a seven.

The support specialists are often located in different time zones, like India, so it can be challenging to connect with them due to the time differences.

Neutral

It was difficult to set up.

We have some companies using it on-premises, while others are on the cloud. For example, we have SAP Analytics Cloud in the cloud, but the ERP system is on-premises.

We are a large company and currently use SAP extensively. We are currently in the process of comparing all the platforms to understand the features and benefits.

It's expensive compared to the other platforms.

We would suggest considering SAP Analysis Cloud as a potential choice. It offers a better user experience compared to other visualization tools, in my opinion.

Overall, I would rate the solution a seven out of ten.

I use the solution in my company for mostly integrations and some portal development.

The most valuable feature of the solution is its interface.

The product's price is an area of concern where improvements are required.

The solution's technical support's ability to respond to calls and resolve queries are areas where improvements are required.

I have been using SAP Cloud Platform for five years. My company operates as a solution provider. My company uses it extensively to provide solutions for our customers.

My company serves the needs of enterprise-sized companies where the product is used.

Medium-sized businesses can also use the product, but they need to see what they need and how they plan to integrate it.

I rate the technical support a seven to eight out of ten.

Neutral

I have experience with SAP Cloud Platform and Microsoft Azure.

If you have people who know how to deploy the product, then it is not at all complex.

The number of days required to deploy the product depends on the part of the solution our company provides.

The product's pricing varies and depends on the customers' needs.

I like SAP Cloud Platform over Microsoft Azure since the former is more well-integrated into our company's environment. Microsoft Azure does have its share of benefits, but it does not align with the space where I work. SAP is a bit faster in our company's environment.

Speaking about a project where SAP Cloud Platform was crucial and used extensively, I would say that in our company, most of our development involved integrating into SAP's business systems.

Speaking about whether the tool is useful for data analysis, I know that most of the tools are used for integration between systems, but we have also written some applications for users to connect to and work with the system.

My company is investigating the AI services offered by the product since it is a fairly new technology on an SAP platform. My company has used the AI part for some of our own research work and to build project reports.

The product improved our company's business operations since we got value out of it.

In terms of time to market, the product has undergone quite a lot of development, and I feel that it is constantly improving. In general, SAP Cloud Platform has a fairly decent time to market.

I rate the tool an eight out of ten.

SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it. 

The solution is scalable. 

SAP Cloud Platform is stable. 

The tool's deployment depends on the number of installation points and takes one to two months to complete. 

SAP provides good discounts. 

I rate the product a ten out of ten. It has very good intelligent service and local features. 

We are using SAP Cloud for analytics progress and for planning and other reporting purposes. We also use the cloud for one of the SuccessFactors.

It's an easy tool. We don't have to have an in-house maintenance kind of thing. The maintenance part can be outsourced easily. It's expandable based on the requirements and easy to expand as needed. We don't have to maintain all the infrastructure either.

In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize. Maybe this is how the feature works. That's the only thing I have noticed that’s a problem for us.

When we try to implement it, we realized that "Hey, this feature is not working or is not here.” We thought some were basic features. However, if you don't see the features you were expecting, you get disappointed. Some features are still under development even though we've been told they are available. When we implemented it, we realized they were still not there.

I’ve been using the solution for seven or eight years.

I can vouch for the stability. It’s reliable. the performance is good. there are no bugs or glitches and it doesn’t crash or freeze.

The solution scales well. It’s easy to expand.

It's easily scalable when we need to expand or increase the capacity. You don't have to worry too much about having a lot of infrastructures. This is beneficial. On a scale of one to ten, I’d rate scaling at a nine.

We have about 700 users on the solution. The whole company is on the solution.

My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty good support in general.

The initial setup is straightforward and not overly complex.

We only need a small team to maintain the solution.

I’m not sure how much the solution costs overall.

We have a partnership with SAP.

We are using the most recent version of the solution.

My advice would be for people to know their business case. SAP, not necessarily all the time, is suitable based on the scale. It's good for a medium and a large company one day.

I’d rate the solution an eight out of ten.