Microsoft Dynamics Reviews

We provide services to customers from assorted industries, beginning with distribution. This includes trade logistics, sales, and procurement. We have also serviced mining customers and are currently undertaking a project for a coal mining company. Additionally, we have customers in the production and manufacturing sectors and are currently working with a Japanese company for coil cutting services in Indonesia. Resource planning, production module, trade logistics, and asset management are all part of the Microsoft Dynamics 365 solution, which is an excellent offering. We are also working with a mining customer and integrating their specific mining application with Microsoft Dynamics 365. Additionally, we are integrating a payment gateway with a bank.

We deploy on the cloud because the on-prem version is difficult for us to deploy and we have many resources with the cloud subscription.

I find the trade logistics feature to be particularly interesting because I have a background in this module. Additionally, I have to understand the financial and accounting module since it is closely related and integrated with trade logistics. What I enjoy the most about this module is that it offers a variety of scenarios to work with. We are aiming to reduce customization with Microsoft Dynamics 365 as much as possible since it already has many standard features due to the previous experience with AX. 

We have used the on-premise version and recently moved to the cloud.

The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud.

The reporting and business intelligence have been some key areas that we have benefited from. Microsoft has taken care of the security. They release the security updates either mid, long, or short term. Those updates take care of the security aspects.

Microsoft Dynamics is one of the main tool that I use when managing my company which deals in IT products. It allows me to search for products, invoices, and customers. I use it to analyse my market, product management, and all customers, including employees. This ensures good management of my costs and expenses making it easier to identify what is making losses.

After doing some training with most of the accounting staff, I am using the software with ease and efficiency. I have made a positive impact by understanding how to fix some errors and issues in this software. I like the way it integrates with Outlook and SharePoint by giving detailed reports of my company.

I use it when analysing all the activities in my company with a special tool for analytics which gives detailed information on all activities.

Microsoft Dynamics has greatly influenced my marketing strategy by providing a way of analysing which weak products are selling. I can manage customers efficiently and with ease. Its analytic tool provides a good informative way of reaching me on what is needed in my organisation to be competitive in the market, like other companies.

I can create new products and display them efficiently. I can add any customer I need with ease. The whole process of managing my company has improved greatly. It provides good results in communication between my clients and employees.

• Finance & budget control
• Inventory & warehouse management
• Procurement & sourcing
• Sales & marketing
• Projects management & accounting
• Production control
• Services management
• Call center
• Workflow

Finance, supply chain management, production control & inventory management are the most valuable features.

• Inventory movement control with accurate cost, so companies can follow up "Inventory costs".
• Workflows in each module reduces time.
• GL consolidation with sister companies.
• Inter-company transactions have been simplified, reducing the amount of time required for a manual process.
• Automated time-sheets.
• Easy for developing new business like fleet management, transportation management & equipment maintenance.
• Expenses with integrated mobile apps has reduced the amount of time required to manage payroll.