Try our new research platform with insights from 80,000+ expert users

Amdocs vs Pega

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amdocs
Pega
Based on 117 reviews.
Overview
Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES span business support systems, operational support systems and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Sample Customers
Amdocs CRM
Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
Amdocs CES
AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Amdocs MX Telecom Mobile Enterprise Application Platform
Dish Network, Cable Bahamas, AAPT, America Movil, Elion, Indosat, MetroPCS, Movicel, Openreach, Pelephone, Sunrise, Telenor Norway
Pega CRM
The State of Maine, Aegis, Aegon, AIG Japan, ING
Popular Solutions
Top Industries
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
10%
Media Company
6%
Financial Services Firm
27%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.