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Amdocs vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amdocs
SugarCRM
Based on 12 reviews.
Overview
Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES span business support systems, operational support systems and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
Amdocs CRM
Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
Amdocs CES
AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
SugarCRM Platform
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Popular Solutions
Top Industries
Educational Organization
26%
Computer Software Company
13%
Financial Services Firm
10%
Media Company
6%
Educational Organization
44%
Computer Software Company
12%
Financial Services Firm
7%
Real Estate/Law Firm
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 1
Customer Service
Technical Support
No Data Available
No Data Available
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