Compare Axway vs IBM

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

Axway AMPLIFY Managed File Transfer

BNP Paribas Securities Services, Bollor_, E.ON AG Group, BMW Group, IdenTrust, Gassco, International Post Corporation, SNCF, DB Schenker Logistics, Logius, CSCA, La Poste

Axway AMPLIFY B2B Integration

Procter & Gamble, ASEAN, OneHealthPort

Axway Appcelerator

Bracket, Homes.com, Safeguard, Avis, Smuckers, VMWare, Zipcar, Mfoundry, Blackbaud

Axway AMPLIFY Application Integration

BHF-BANK, BNP Paribas, Continental Corporation Automotive Group, Clearstream MFT, Federal Office of Information Technology, Systems and Telecommunication (FOITT), DHL, Union Nationale de Mutualit_s Socialistes, ZF Group, La Poste, Gassco, IdenTrust, Perugia Hospital, International Post Corporation, Bundesagentur fªr Arbeit (BA), IHC Health Solutions, Lenovo, Genzyme

Axway Automator

Metropolitan Borough of Wirral

Axway Sentinel

UTI Worldwide, AG2R La Mondiale, Société Générale Insurance Russia, Swiss Post

Axway AMPLIFY API Management

Engie Group, Allianz

Axway AMPLIFY Syncplicity

Siemens

IBM Supply Chain Business Network

Bonnie Plants, Irish Dairy Board

IBM B2B Integrator

Bonnie Plants, Toshiba Europe, Florida Hospital

IBM Transformation Extender

DHL International

webMethods.io

Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings

Sterling Commerce Connect:Direct

HZMO, Bank of Communications

Aspera Managed File Transfer

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle

Aspera On Demand

Deluxe Digital Studios, BT, The European Space Agency, GigaScience, Groupe AB

IBM Workload Automation

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent

IBM API Connect

Heineken, Tine, Finologee, Axis Bank

IBM DataPower Gateway

RBL Bank, Availity

IBM Cloud Pak for Integration

CVS Health Corporation

IBM MQ

Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation

IBM MobileFirst

UniCredit Business Integrated Solutions, Gruppo Unipol, Raymond James Financial, Toshiba GCS, CST, ABK-Systeme GmbH, BNP Paribas

IBM Lotus Expeditor

Asian Paints

IBM ECM

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

IBM FileNet

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

IBM Case Foundation

Suncorp Group Limited

IBM BPM

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo

IBM Business Automation Workflow

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

IBM InfoSphere Information Server

Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia

IBM InfoSphere DataStage

Dubai Statistics Center, Etisalat Egypt

StreamSets

Availity, BT Group, Humana, Deluxe, GSK, RingCentral, IBM, Shell, SamTrans, State of Ohio, TalentFulfilled, TechBridge

IBM Cloud Pak for Data

Qatar Development Bank, GuideWell, Skanderborg Music Festival

IBM SmartCloud Analytics

Barclays Bank, Consolidated Communications Holdings Inc.

Popular Solutions

Axway AMPLIFY API Management

4 reviews

Axway AMPLIFY Managed File Transfer

4 reviews

Axway AMPLIFY Application Integration

2 reviews

IBM Turbonomic

14 reviews

IBM Security QRadar

21 reviews

IBM MQ

14 reviews

Top Industries

Financial Services Firm

24%

Computer Software Company

15%

Manufacturing Company

Government

Educational Organization

19%

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgmarRautenbach
Managing Director at Tegra
We use the solution for ESB and B2B integration between the systems of our business.
Read full review of Axway AMPLIFY API Management »
SouvikGhosh
Application Development Senior Analyst at a computer software company
We deploy Axway Amplify to a server hosted on AWS, but it isn't a cloud SaaS solution. We use it for large-scale file...
Read full review of Axway AMPLIFY Managed File Transfer »
Madhav Kondapalli
Solutions Architect at a retailer
We are using it for data transfers. It's a data transfer tool. It provides a lot of management and makes everything...
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Client Executive at a tech services company
One of the projects I'm working on is to use it to connect a web form where end-users will enter in data. This data...
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Suvajit Chakraborty
Manager, Digital Engineering at Harman International
In terms of data, when I started in 2018, the database for IBM ELM was around 200 to 300 weeks. Now, in 2023, it's...
Read full review of IBM Engineering Workflow Management »
Vinutha Gangadhara
Integration Manager at Infosys
I work for a manufacturing company. They use it for the B2B landscape. They use IBM Sterling Integrator for both the...
Read full review of IBM Sterling File Gateway »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

Customer Service

Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
Read full review of Axway AMPLIFY API Management »
Sudhanshu Singh
Associate Software Engineer at a tech services company
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
Read full review of Axway AMPLIFY API Management »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
PradeepSingh1
Director Of Operations at a outsourcing company
The technical support team is helpful and very prompt on the ticket. Although, I have had two to three instances in...
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at BT - British Telecom
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
Read full review of Axway AMPLIFY API Management »
Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
IgmarRautenbach
Managing Director at Tegra
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
Read full review of Axway AMPLIFY API Management »
Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
Leandro Barbosa
Product Management at edi-labs sistemas
Technical support is very good. They communicate and provide answers very fast, but I think there's room for...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »

Review 1 of 29

AvinashArepaka
Technical Lead at a tech services company
It depends upon the issue we are working on. I would rate them a four out of five.
Read full review of IBM Integration Bus »
Michael-CHUNG
Head of Platform Architecture at HSBC
The solution's technical support team is great and responds quickly.
Read full review of IBM Business Automation Workflow »
Murali B
Associate Manager at a consultancy
I haven't contacted the technical support team for IBM Cloud Pak for Data.
Read full review of IBM Cloud Pak for Data »
CHEW YONG
Principle Solution Architect at Beans Group Sdn Bhd
We encounter challenges related to the availability of local support and time zones.
Read full review of IBM API Connect »
Ahmed Hossam
SOC Analyst Tier 2 at IP Protocol INC
We didn't use technical support as the community was very helpful.
Read full review of IBM Security QRadar »
AltanAtabarut
Solution Consulting, Growth, Analytics at Akinon
Hard to contact and get any benefit.
Read full review of IBM SPSS Modeler »
Essam Younis
SOA & BP Technical Manager at EJADA
It depends on the level of contact between you and the customer, as well as the level of severity of the ticket. If...
Read full review of IBM DataPower Gateway »
Mustafa Kavcioglu
Team Lead at Halkbank
Our company is in Turkey and IBM provides good support. We don't have any complaints.
Read full review of IBM Cloud Private »
Anonymous User
Project System Engineer at a aerospace/defense firm
I haven't dealt with technical support. If there are issues, I defer to someone else.
Read full review of IBM DOORS Next »
Anonymous User
Director of Engineering at a logistics company
Technical support is great - 90% of the time.
Read full review of IBM SPSS Modeler »
Anonymous User
IT Technical Analyst at a insurance company
Customer Service: Good. Technical Support: Good so far. Not a lot of history there.
Read full review of UrbanCode Deploy »
Anonymous User
Database Administrator at a healthcare company
Technical support has been pretty good. Maybe sometimes we don't get responses back as fast as we would like, but...
Read full review of IBM Spectrum Virtualize »
Hans Van Oorschot
Engineer at Caldoo
The technical support is 24/7, 365 days a year. Sometimes you get the answer fairly quickly. Sometimes it needs more...
Read full review of IBM MaaS360 »
Sudha Kamatchi
Manager Operational Excellence at Cognizant
I rate the technical support of IBM File Manager a three out of five. They could improve by being more responsive.
Read full review of IBM FileNet »
Anonymous User
Systems Engineer at a tech vendor
I have used the technical support and so far it has been very good. The response was a little bit lacking last year,...
Read full review of IBM FlashSystem »
Anonymous User
Enterprise Architect at a energy/utilities company
The support that we have goes through third-party vendors. In the past, their support has been very good, but I can't...
Read full review of IBM MQ »
Anonymous User
IT Director at a manufacturing company
We did use technical support mostly when doing upgrades. I would say that we have used this solution for about 15...
Read full review of IBM MQ »
Anonymous User
Aix engineer at a tech services company
We have CE's and they're awesome. Scale of one to 10, they're tens.
Read full review of IBM Power Systems »
RamneshDubey
Senior Cyber Security Specialist at a tech vendor
IBM's technical support is excellent. They provide a solution in 24 to 48 hours.
Read full review of IBM Db2 Database »
Anonymous User
Software Developer at a insurance company
I have been using IBM technical support to work with IBM to hash out their glitches, bugs on the product. I think...
Read full review of IBM FileNet »
Anonymous User
Business Development Manager at a insurance company
Technical support from IBM is good.
Read full review of IBM DataPower Gateway »
Anonymous User
Senior Systems Engineer at a wholesaler/distributor
We've used it and it hasn't been great. It didn't seem like we could get the answers we needed without having to use...
Read full review of IBM MQ »
Anonymous User
Manufacturing Analyst at a manufacturing company
The only way you can get technical support is through a chat window. They weren't exactly friendly. I wouldn't say...
Read full review of IBM MaaS360 »
Anonymous User
Systems Administrator at a energy/utilities company
Customer Service: Customer service has been excellent. We did a very lengthy PoC and they were always willing to...
Read full review of IBM Turbonomic »
Anonymous User
Technical Head at a tech services company
If 10 is the highest, I would rate them at 9.
Read full review of IBM FlashSystem »
Anonymous User
IT Tech Lead at a retailer
Customer Service: I've had very pleasant experiences with customer service. Everyone with whom I have spoken has been...
Read full review of IBM Turbonomic »
Anonymous User
ECM Filenet Architect at a insurance company
Technical support is 10/10.
Read full review of IBM FileNet »
Linley Ali
Head of Enterprise Wide Technical Architecture / Enterprise Technology Specialist at a healthcare company
The technical support is outstanding. We have had a great relationship with the Turbonomic folks from the beginning....
Read full review of IBM Turbonomic »
Anonymous User
Server Manager at a logistics company
I've used it quite often. Technical support could be better, more responsive in a timely manner. I've learned to...
Read full review of IBM FileNet »
Anonymous User
Associate Vice President at a tech services company
The technical support is good; at least their response time is good. We have been partners with IBM for the last 10...
Read full review of IBM DevOps Test UI »

Review 1 of 30

Technical Support

No Data Available

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