Compare BlueCat vs Cloudflare

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Popular Solutions

BlueCat Integrity

19 reviews

LiveAction LiveNX

3 reviews

BlueCat Edge

6 reviews

Cloudflare

26 reviews

Cloudflare Web Application Firewall

16 reviews

Cloudflare One

15 reviews

Top Industries

Computer Software Company

15%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Educational Organization

16%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ryan Michael Patterson
Senior Security Engineer at a tech services company
As a large-scale enterprise, we've relied on BlueCat Integrity as our internal DDI solution for years, managing DHCP,...
Read full review of BlueCat Integrity »
Bob Stiles
Cyber Security Architect Engineer at a financial services firm
We use BlueCat Infrastructure Assurance mainly for interrogation and alerting.
Read full review of BlueCat Infrastructure Assurance (BCIA) »
LeandroFreitas
Senior Network Engineer at a computer software company
In our network, BlueCat Edge acts as the central point of contact for all DNS requests. It essentially functions like...
Read full review of BlueCat Edge »
Scott Schimmel
Director of Infrastructure at a outsourcing company
Our primary use for Micetro is IP address management, leveraging its built-in IPAM features. Since we also own the...
Read full review of Micetro »
reviewer98645120
Senior Technology Services Specialist at FedEx
We leverage LiveAction LiveNX primarily for real-time network performance monitoring and diagnostics to ensure...
Read full review of LiveAction LiveNX »

Review 1 of 5

Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
My main focus is on security. Security and consultation are key areas for me.
Read full review of Cloudflare One »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
As a senior enterprise architect, I work on solution developments using Cloudflare Web Application Firewall, and the...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing...
Read full review of Cloudflare Workers »

Review 1 of 4

Customer Service

Saurabh Manik Salunke
Senior Consultant at a tech services company
Technical support is knowledgeable but responses are often delayed.
Read full review of BlueCat Integrity »
Sham Prabhakaran
Senior Network Engineer, DDI at a wireless company
The technical support by BlueCat is excellent. I would rate their support a nine out of ten.
Read full review of BlueCat Integrity »
Bob Stiles
Cyber Security Architect Engineer at a financial services firm
Customer support is very good, with knowledgeable and eager staff.
Read full review of BlueCat Infrastructure Assurance (BCIA) »
Venkat Lkmula
Tech spesialist at INT tech services
The support from OmniPeek is good. You need to know where to look when you are facing issues, and you can click for...
Read full review of OmniPeek »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
They're hands down fabulous. They're there in a pinch. We use their enterprise solution for support, and they are...
Read full review of BlueCat Integrity »
LeandroFreitas
Senior Network Engineer at a computer software company
We're very impressed with BlueCat's premium support service. They're highly engaged, holding bi-weekly meetings to...
Read full review of BlueCat Edge »
LeandroFreitas
Senior Network Engineer at a computer software company
We truly value the professional support offered by BlueCat. While it is a paid service, their expertise is excellent,...
Read full review of BlueCat Integrity »
Mostafa Edres
Network Engineer at Click ITS
BlueCat's technical support is knowledgeable and quick to respond.
Read full review of BlueCat Integrity »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
I would rate them a solid nine out of ten. They are there. They always jump in when we have an issue. The issues are...
Read full review of BlueCat Edge »
GovindSingh
Senior Security Consultant at a consultancy
BlueCat's customer support, particularly its solutions team, has been excellent. While I've collaborated extensively...
Read full review of BlueCat Integrity »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
BlueCat's technical support is very good.
Read full review of BlueCat Integrity »
Kunwar Preet Singh Sodhi
Test lead at Wipro Limited
Every time we sought help from the technical support team, they provided us with the assistance we needed. They were...
Read full review of OmniPeek »
Anonymous User
System/Network Administrator at a manufacturing company
I have never had to contact technical support.
Read full review of BlueCat Edge »
Anonymous User
Network Architect at a financial services firm
The support is very good. They can provide us with solutions to pretty much any weird requests we come up with. They...
Read full review of BlueCat Integrity »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
I would rate them a nine out of ten.
Read full review of Micetro »
Anonymous User
Security Architect at a financial services firm
The BlueCat support is great.
Read full review of BlueCat Infrastructure Assurance (BCIA) »
Kobe Yu
Engineer at Lite-On Technology Corp
I have no idea what technical support is like. I never reached out and ask for support. If we encounter some issues,...
Read full review of OmniPeek »
SandeepBavuna
Global Black Belt Specialist at Microsoft
The technical support team is knowledgeable and meets their SLAs. If the first level cannot resolve our issue, they...
Read full review of Micetro »
Anonymous User
IT Engineer at a construction company
The standard support was fairly good; response time varied depending on the issue. We have since upgraded our support...
Read full review of BlueCat Edge »
Frederic Girard
Developer for DDI Team at Cgi Deutschland KG
I've contacted BlueCat Gateway technical support, and the team responds quickly. Sometimes, when I have a more...
Read full review of BlueCat Gateway »
Mohamed Jaffar Hussain
Works at a tech vendor
The support we receive is prompt and follows up thoroughly to resolve issues. Unlike other companies where the...
Read full review of BlueCat Edge »
Anonymous User
Senior Cloud Engineer at a insurance company
Awesome customer service from BlueCAT whenever we needed.
Read full review of BlueCat Integrity »
Anonymous User
Enterprise Architect at a financial services firm
Technical support responsiveness presents a concern. While it's comparable to other vendors like Microsoft, I expect...
Read full review of BlueCat Edge »
Anonymous User
Eservices Administrator at a computer software company
I've not interacted with them directly.
Read full review of BlueCat Edge »
Anonymous User
Director feature network at a tech consulting company
The customer service and support team is constantly growing. It is good when you get the right people, who are...
Read full review of LiveAction LiveNX »
Anonymous User
IT Manager, Network Engineering at a retailer
Their tech support is awesome.
Read full review of LiveAction LiveNX »
Anonymous User
Network Engineer at a healthcare company
I love their customer service. They are pretty awesome. I've been working with them over the last few weeks on the...
Read full review of BlueCat Integrity »
Anonymous User
Director feature network at a tech consulting company
Support is superb.
Read full review of LiveAction LiveNX »
reviewer98645120
Senior Technology Services Specialist at FedEx
I have not had personal interactions with LiveAction's support team.
Read full review of LiveAction LiveNX »
Anonymous User
Infrastructure Services Manager at a transportation company
Their tech support is good once you get to them. They are hard to reach, and they're obviously not at the drop of a...
Read full review of LiveAction LiveNX »

Review 1 of 30

M.A. Faisal
General Manager at bKash Limited
Cloudflare's technical support in this region, specifically in Bangladesh, is acceptable. However, since there is no...
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
Sourabh Pardhi
Senior Information Security Analyst at Everbridge
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare One »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare One »
Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
JaanAnvelt
Chief Information Security Officer at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Anonymous User
CTO at a retailer
Cloudflare is a customer-oriented company and offers solid support.
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »
Shahwar Ahmed
Customer Success Associate at RapidCompute
The technical support response time for Business Plan customers could be reduced. Most companies opt for this...
Read full review of Cloudflare »

Review 1 of 30

Technical Support

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