LiveAction LiveNX Reviews

Users employ LiveAction LiveNX for monitoring, troubleshooting, and optimizing network performance. They utilize it for traffic routing, monitoring multiple interfaces, and producing customizable management reports. Network engineers use it for performance diagnostics, latency, and QoS modeling. It supports logistics and delivery operations by visualizing and analyzing network traffic, identifying bottlenecks, and enhancing operational efficiency. It delivers granular insights into network traffic, including application classification and detailed statistics on source, destination IPs, and packet data.

Customer service and support for LiveAction LiveNX vary in quality. Some find it excellent, while others report difficulty reaching tech support or delays in response. Feedback indicates the team is growing, with knowledgeable staff when reached. Quick assistance is appreciated, though improvement is needed in communication and timelines. Support is commended when no enhancements are required, but there is dissatisfaction when dealing with enhancements or new features. Satisfaction is mixed, demonstrating diverse experiences.

Many expressed that LiveAction LiveNX's initial setup was straightforward, although complexity was noted. Some emphasized ease of deployment and valued support from system integrators, highlighting the challenge of assembling required resources. Installation support was deemed insufficient, yet technical staff managed. While some compared it to other tools, indicating it neither too easy nor difficult, a numerical ease rating was given as five out of ten.

LiveAction LiveNX exhibits strong scalability, ideal for various network sizes and environments. Many users report ease in expanding with additional nodes, supporting increased network traffic effectively. Its adaptability, supported by appropriate licensing, ensures seamless growth. Technical aspects contribute to user satisfaction, particularly in processor efficiency and secure environments. Despite resource dependence, scalability remains a notable strength, resonating well with diverse user needs.

LiveAction LiveNX exhibits both strengths and weaknesses in stability. While some users report excellent consistency without issues, others experience crashes and limitations, particularly when pulling reports. There is praise for its performance in demanding environments with low downtime. However, not everyone finds the experience flawless, leaving room for improvement, especially in the browser-based version. User feedback varies, with stability rated anywhere from poor to a solid eight out of ten.