LiveAction LiveNX vs NETSCOUT nGeniusONE comparison

LiveAction and NETSCOUT are both solutions in the Network Monitoring Software category. LiveAction is ranked #60 with an average rating of 6.5, while NETSCOUT is ranked #21 with an average rating of 8.4. LiveAction holds a 1.0% mindshare in NMS, compared to NETSCOUT’s 1.8% mindshare. Additionally, 77% of LiveAction users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

LiveAction LiveNX

Read 8 LiveAction LiveNX reviews

1,518 Views
1,145 Comparison Views

77% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,657 Views
1,824 Comparison Views

93% willing to recommend

LiveAction LiveNX

NETSCOUT nGeniusONE

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and LiveAction LiveNX are both competing in the network monitoring tool category. NETSCOUT nGeniusONE seems to have the upper hand in comprehensive monitoring and deep packet inspection, but LiveAction LiveNX stands out with its user-friendly visual analytics and real-time alerting systems.

Features: NETSCOUT nGeniusONE provides comprehensive packet capture, NetFlow collection, and UC analysis, making it ideal for real-time communication monitoring and deep packet inspection. LiveAction LiveNX offers visual analytics, real-time network monitoring, and a user-friendly dashboard, effective for maintaining operational efficiency and network reliability.

Room for Improvement: Users of NETSCOUT nGeniusONE point out its complexity and need for specialized management, improved GUI, and integration with virtual environments. LiveAction LiveNX requires enhancements in proactive alerting features and multi-tenancy support, with noted issues in API integrations and device registration.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE is used in on-premises and hybrid cloud settings, offering strong technical support and onsite engineering assistance. LiveAction LiveNX is deployed on-premises and in private clouds, with solid technical support, but faces limits due to fewer engineers available for issue resolution.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly but valuable if fully utilized, often considered pricy in large environments, yet reduces troubleshooting times and increases network uptime. LiveAction LiveNX has high costs but offers considerable ROI by improving issue resolution time and customer satisfaction, although flexible pricing could enhance its appeal.

To learn more, read our detailed LiveAction LiveNX vs. NETSCOUT nGeniusONE Report (Updated: December 2024).

Buyer's Guide

LiveAction LiveNX vs. NETSCOUT nGeniusONE

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

LiveAction LiveNX

Ranking in Network Monitoring Software

60th

Average Rating

6.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (55th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

21st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 1.0%, down from 1.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Very good reporting and alerting abilities but inadequate enhancement support

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

Read full review

Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its analytical capability is really good."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The intention and the idea of the filter is great."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"The product has a very good graphical interface."

"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."

"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."

"We build application dashboards and performance indexes for locations."

"It is an easy-to-scale platform."

More NETSCOUT nGeniusONE pros

Cons

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The only downside to this software is the price."

"This is a horrible solution and I think everything needs to be improved."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The tool crashes sometimes when we try to pull reports simultaneously."

"They need to create a more simplified UI."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Sometimes the solution does not register devices properly and that is a bug."

"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."

"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."

"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."

"It's very expensive."

"We use the free version."

"The price is only for acquisition; it's not a licence."

"The product is too expensive compared to other products."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The biggest problem we have with this product is the expense."

More NETSCOUT nGeniusONE pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

ThousandEyes vs LiveAction LiveNX

Compared 24% of the time

SolarWinds NPM vs LiveAction LiveNX

Compared 14% of the time

Meraki Dashboard vs LiveAction LiveNX

Compared 7% of the time

LiveSP vs LiveAction LiveNX

Compared 7% of the time

ExtraHop Reveal(x) for IT Operations vs LiveAction LiveNX

Compared 7% of the time

More LiveAction LiveNX Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 5% of the time

NETSCOUT nGeniusPULSE vs NETSCOUT nGeniusONE

Compared 3% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

LiveAction LiveNX

December 2024

Download LiveAction LiveNX product report

Buyer's Guide

NETSCOUT nGeniusONE

November 2024

Download NETSCOUT nGeniusONE product report

Also Known As

LiveNX

NETSCOUT nGenius, nGeniusONE

Learn More

Video not available

LiveAction

NETSCOUT

Overview

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Cerner Corporation

Buyer's Guide

LiveAction LiveNX vs. NETSCOUT nGeniusONE

December 2024

Free Report: LiveAction LiveNX vs. NETSCOUT nGeniusONE

Find out what your peers are saying about LiveAction LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

See our LiveAction LiveNX vs. NETSCOUT nGeniusONE report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.