LiveAction LiveNX vs NETSCOUT nGeniusONE comparison

BlueCat and NETSCOUT are both solutions in the Network Monitoring Software category. BlueCat is ranked #51 with an average rating of 7.0, while NETSCOUT is ranked #19 with an average rating of 8.5. BlueCat holds a 0.8% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 77% of BlueCat users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

LiveAction LiveNX

Read 8 LiveAction LiveNX reviews

1,416 Views
1,047 Comparison Views

77% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,528 Views
1,747 Comparison Views

93% willing to recommend

LiveAction LiveNX

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and LiveAction LiveNX are both competing in the network monitoring tool category. NETSCOUT nGeniusONE seems to have the upper hand in comprehensive monitoring and deep packet inspection, but LiveAction LiveNX stands out with its user-friendly visual analytics and real-time alerting systems.

Features: NETSCOUT nGeniusONE provides comprehensive packet capture, NetFlow collection, and UC analysis, making it ideal for real-time communication monitoring and deep packet inspection. LiveAction LiveNX offers visual analytics, real-time network monitoring, and a user-friendly dashboard, effective for maintaining operational efficiency and network reliability.

Room for Improvement: Users of NETSCOUT nGeniusONE point out its complexity and need for specialized management, improved GUI, and integration with virtual environments. LiveAction LiveNX requires enhancements in proactive alerting features and multi-tenancy support, with noted issues in API integrations and device registration.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE is used in on-premises and hybrid cloud settings, offering strong technical support and onsite engineering assistance. LiveAction LiveNX is deployed on-premises and in private clouds, with solid technical support, but faces limits due to fewer engineers available for issue resolution.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly but valuable if fully utilized, often considered pricy in large environments, yet reduces troubleshooting times and increases network uptime. LiveAction LiveNX has high costs but offers considerable ROI by improving issue resolution time and customer satisfaction, although flexible pricing could enhance its appeal.

To learn more, read our detailed LiveAction LiveNX vs. NETSCOUT nGeniusONE Report (Updated: January 2025).

Buyer's Guide

LiveAction LiveNX vs. NETSCOUT nGeniusONE

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LiveAction LiveNX

Ranking in Network Monitoring Software

51st

Average Rating

6.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (49th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 0.8%, down from 1.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Very good reporting and alerting abilities but inadequate enhancement support

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"Its analytical capability is really good."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The intention and the idea of the filter is great."

"The product has a very good graphical interface."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"Stability-wise, I rate the solution a ten out of ten."

"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."

"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

"Network faults are easily and quickly identified through dashboards and drill down."

More NETSCOUT nGeniusONE pros

Cons

"Improved documentation and more responsive customer support can help in addressing issues faster."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Sometimes the solution does not register devices properly and that is a bug."

"They need to create a more simplified UI."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The tool crashes sometimes when we try to pull reports simultaneously."

"The only downside to this software is the price."

"This is a horrible solution and I think everything needs to be improved."

"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."

"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."

"The solution is not easy to install."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"The solution could do more for security. It should offer more security-related features."

"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."

"It's very expensive."

"We use the free version."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The license becomes cost prohibitive very quickly."

"The scalability becomes very expensive quickly."

"The platform is expensive."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Government

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

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Compared 13% of the time

ExtraHop Reveal(x) for IT Operations vs LiveAction LiveNX

Compared 7% of the time

NetBrain vs LiveAction LiveNX

Compared 7% of the time

Meraki Dashboard vs LiveAction LiveNX

Compared 6% of the time

More LiveAction LiveNX Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 14% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 11% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 6% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

LiveAction LiveNX

February 2025

Download LiveAction LiveNX product report

Buyer's Guide

NETSCOUT nGeniusONE

February 2025

Download NETSCOUT nGeniusONE product report

Also Known As

LiveNX

NETSCOUT nGenius, nGeniusONE

Overview

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Cerner Corporation

Buyer's Guide

LiveAction LiveNX vs. NETSCOUT nGeniusONE

January 2025

Free Report: LiveAction LiveNX vs. NETSCOUT nGeniusONE

Find out what your peers are saying about LiveAction LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: January 2025.

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