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LiveNX vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in Network Monitoring Software
34th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (40th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of LiveNX is 1.0%, up from 0.8% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE1.1%
LiveNX1.0%
Other97.9%
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"Its analytical capability is really good."
"The intention and the idea of the filter is great."
"The product has a very good graphical interface."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"The most valuable feature is visibility."
"The product is very good. We have very few problems."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"It is a scalable solution."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"Stability-wise, I rate the solution a ten out of ten."
"The real-time insights that NETSCOUT nGeniusONE provides are very helpful."
 

Cons

"Maintenance is required for the system."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"This is a horrible solution and I think everything needs to be improved."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"They need to create a more simplified UI."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The only downside to this software is the price."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"I would recommend enhancing the APM capabilities."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
 

Pricing and Cost Advice

"It's very expensive."
"The solution is fairly expensive compared to other products."
"We use the free version."
"The biggest problem we have with this product is the expense."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"It is a little overall pricey and expensive, but you get what you pay for."
"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Government
8%
University
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
 

Also Known As

LiveNX
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Cerner Corporation
Find out what your peers are saying about LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: March 2026.
883,896 professionals have used our research since 2012.