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LiveAction LiveNX vs NETSCOUT nGeniusONE comparison

BlueCat and NETSCOUT are both solutions in the Network Monitoring Software category. BlueCat is ranked #29 with an average rating of 7.8, while NETSCOUT is ranked #15 with an average rating of 8.5. BlueCat holds a 0.7% mindshare in NMS, compared to NETSCOUT’s 1.5% mindshare. Additionally, 81% of BlueCat users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.
LiveAction LiveNX
Read 10 LiveAction LiveNX reviews
  • 1,727 Views
  • 1,226 Comparison Views
81% willing to recommend
NETSCOUT nGeniusONE
Read 50 NETSCOUT nGeniusONE reviews
  • 3,252 Views
  • 2,276 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and LiveAction LiveNX are both competing in the network monitoring tool category. NETSCOUT nGeniusONE seems to have the upper hand in comprehensive monitoring and deep packet inspection, but LiveAction LiveNX stands out with its user-friendly visual analytics and real-time alerting systems.

Features: NETSCOUT nGeniusONE provides comprehensive packet capture, NetFlow collection, and UC analysis, making it ideal for real-time communication monitoring and deep packet inspection. LiveAction LiveNX offers visual analytics, real-time network monitoring, and a user-friendly dashboard, effective for maintaining operational efficiency and network reliability.

Room for Improvement: Users of NETSCOUT nGeniusONE point out its complexity and need for specialized management, improved GUI, and integration with virtual environments. LiveAction LiveNX requires enhancements in proactive alerting features and multi-tenancy support, with noted issues in API integrations and device registration.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE is used in on-premises and hybrid cloud settings, offering strong technical support and onsite engineering assistance. LiveAction LiveNX is deployed on-premises and in private clouds, with solid technical support, but faces limits due to fewer engineers available for issue resolution.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly but valuable if fully utilized, often considered pricy in large environments, yet reduces troubleshooting times and increases network uptime. LiveAction LiveNX has high costs but offers considerable ROI by improving issue resolution time and customer satisfaction, although flexible pricing could enhance its appeal.

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To learn more, read our detailed LiveAction LiveNX vs. NETSCOUT nGeniusONE Report (Updated: September 2025).
Buyer's Guide
LiveAction LiveNX vs. NETSCOUT nGeniusONE
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveAction LiveNX
Ranking in Network Monitoring Software
29th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (29th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
15th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 0.7%, down from 1.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.5%
LiveAction LiveNX0.7%
Other97.8%
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
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Mohammed Hassan - PeerSpot reviewer
Helps us by providing root cause analysis when it comes to latency and performance issues
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"The product has a very good graphical interface."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"Its analytical capability is really good."
"The intention and the idea of the filter is great."
More LiveAction LiveNX pros
"The most valuable features are visibility, real-time, on-demand."
"The product is very good. We have very few problems."
"Network faults are easily and quickly identified through dashboards and drill down."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."
More NETSCOUT nGeniusONE pros
 

Cons

"Sometimes the solution does not register devices properly and that is a bug."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The only downside to this software is the price."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They need to create a more simplified UI."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"This is a horrible solution and I think everything needs to be improved."
"Maintenance is required for the system."
More LiveAction LiveNX cons
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"here is a big issue with the special way they use InfiniStream to store data."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
More NETSCOUT nGeniusONE cons
 

Pricing and Cost Advice

"It's very expensive."
"The solution is fairly expensive compared to other products."
"We use the free version."
"The product is too expensive compared to other products."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
"The biggest problem we have with this product is the expense."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"The license becomes cost prohibitive very quickly."
More NETSCOUT nGeniusONE pricing and cost advice
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Top Industries

By visitors reading reviews
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise37
 

Questions from the Community

What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
See all answers
What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
See all answers
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
See all answers
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
See all answers
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
See all answers
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
See all answers
 

Comparisons

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Compared 16% of the time
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Compared 8% of the time
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Compared 7% of the time
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Compared 10% of the time
ThousandEyes vs NETSCOUT nGeniusONE Logo
ThousandEyes vs NETSCOUT nGeniusONE
Compared 9% of the time
Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE Logo
Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE
Compared 9% of the time
SolarWinds NPM vs NETSCOUT nGeniusONE Logo
SolarWinds NPM vs NETSCOUT nGeniusONE
Compared 8% of the time
Cisco Provider Connectivity Assurance vs NETSCOUT nGeniusONE Logo
Cisco Provider Connectivity Assurance vs NETSCOUT nGeniusONE
Compared 3% of the time
More NETSCOUT nGeniusONE Competitors
 

Product Reports

Buyer's Guide
LiveAction LiveNX
October 2025
LiveAction LiveNX reportDownload LiveAction LiveNX product report
Buyer's Guide
NETSCOUT nGeniusONE
October 2025
NETSCOUT nGeniusONE reportDownload NETSCOUT nGeniusONE product report
 

Also Known As

LiveNX
NETSCOUT nGenius, nGeniusONE
 

Overview

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat
The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
NETSCOUT
 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Cerner Corporation
Buyer's Guide
LiveAction LiveNX vs. NETSCOUT nGeniusONE
September 2025
Free Report: LiveAction LiveNX vs. NETSCOUT nGeniusONE
Find out what your peers are saying about LiveAction LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: September 2025.
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