LiveAction LiveNX vs NETSCOUT nGeniusONE comparison

BlueCat and NETSCOUT are both solutions in the Network Monitoring Software category. BlueCat is ranked #50 with an average rating of 7.0, while NETSCOUT is ranked #20 with an average rating of 8.5. BlueCat holds a 0.9% mindshare in NMS, compared to NETSCOUT’s 1.8% mindshare. Additionally, 77% of BlueCat users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

LiveAction LiveNX

Read 8 LiveAction LiveNX reviews

1,454 Views
1,091 Comparison Views

77% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,576 Views
1,788 Comparison Views

93% willing to recommend

LiveAction LiveNX

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and LiveAction LiveNX are both competing in the network monitoring tool category. NETSCOUT nGeniusONE seems to have the upper hand in comprehensive monitoring and deep packet inspection, but LiveAction LiveNX stands out with its user-friendly visual analytics and real-time alerting systems.

Features: NETSCOUT nGeniusONE provides comprehensive packet capture, NetFlow collection, and UC analysis, making it ideal for real-time communication monitoring and deep packet inspection. LiveAction LiveNX offers visual analytics, real-time network monitoring, and a user-friendly dashboard, effective for maintaining operational efficiency and network reliability.

Room for Improvement: Users of NETSCOUT nGeniusONE point out its complexity and need for specialized management, improved GUI, and integration with virtual environments. LiveAction LiveNX requires enhancements in proactive alerting features and multi-tenancy support, with noted issues in API integrations and device registration.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE is used in on-premises and hybrid cloud settings, offering strong technical support and onsite engineering assistance. LiveAction LiveNX is deployed on-premises and in private clouds, with solid technical support, but faces limits due to fewer engineers available for issue resolution.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly but valuable if fully utilized, often considered pricy in large environments, yet reduces troubleshooting times and increases network uptime. LiveAction LiveNX has high costs but offers considerable ROI by improving issue resolution time and customer satisfaction, although flexible pricing could enhance its appeal.

To learn more, read our detailed LiveAction LiveNX vs. NETSCOUT nGeniusONE Report (Updated: January 2025).

Buyer's Guide

LiveAction LiveNX vs. NETSCOUT nGeniusONE

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LiveAction LiveNX

Ranking in Network Monitoring Software

50th

Average Rating

6.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (51st)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

20th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 0.9%, down from 1.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Very good reporting and alerting abilities but inadequate enhancement support

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"The product has a very good graphical interface."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"The intention and the idea of the filter is great."

"Its analytical capability is really good."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."

"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The support is good."

More NETSCOUT nGeniusONE pros

Cons

"The tool crashes sometimes when we try to pull reports simultaneously."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"This is a horrible solution and I think everything needs to be improved."

"Sometimes the solution does not register devices properly and that is a bug."

"They need to create a more simplified UI."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The only downside to this software is the price."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"here is a big issue with the special way they use InfiniStream to store data."

"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."

"Initial setup was complex."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"We use the free version."

"The solution is fairly expensive compared to other products."

"It's very expensive."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The product is too expensive compared to other products."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"It is a little overall pricey and expensive, but you get what you pay for."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The price is only for acquisition; it's not a licence."

"The platform is expensive."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Government

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

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Compared 7% of the time

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Compared 7% of the time

NetBrain vs LiveAction LiveNX

Compared 7% of the time

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Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

Pico Corvil Analytics vs NETSCOUT nGeniusONE

Compared 6% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 3% of the time

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Product Reports

Buyer's Guide

LiveAction LiveNX

January 2025

Download LiveAction LiveNX product report

Buyer's Guide

NETSCOUT nGeniusONE

January 2025

Download NETSCOUT nGeniusONE product report

Also Known As

LiveNX

NETSCOUT nGenius, nGeniusONE

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BlueCat

NETSCOUT

Overview

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Cerner Corporation

Buyer's Guide

LiveAction LiveNX vs. NETSCOUT nGeniusONE

January 2025

Free Report: LiveAction LiveNX vs. NETSCOUT nGeniusONE

Find out what your peers are saying about LiveAction LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: January 2025.

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