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LiveAction LiveNX vs NETSCOUT nGeniusONE comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.7
LiveAction LiveNX customer service receives mixed reviews, citing both excellent support and challenges with responsiveness and satisfaction.
No sentiment score available
NETSCOUT nGeniusONE's support is praised for responsiveness and effectiveness, though some desire more dedicated engineers for efficient resolution.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
LiveAction LiveNX is criticized for high costs, limited API integrations, and demands for UI improvements and better support.
Sentiment score
3.8
NETSCOUT nGeniusONE needs interface improvements, feature integration, modular pricing, better training, and enhanced security for user efficiency.
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
LiveAction LiveNX scales effectively for large networks, handling increased traffic and user growth without performance issues or resource strain.
Sentiment score
8.5
NETSCOUT nGeniusONE is praised for scalability, especially in virtual/cloud environments, despite hardware and budget challenges.
 

Stability Issues

No sentiment score available
No sentiment score available
LiveAction LiveNX experiences mixed stability; some praise its reliability, while others note occasional crashes, especially with older versions.
Sentiment score
8.4
NETSCOUT nGeniusONE is generally stable, with minor configuration issues, occasional crashes, but receives high reliability satisfaction ratings.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
LiveAction LiveNX provides real-time network monitoring, visual analytics, and robust alerting for efficient SD-WAN management and capacity planning.
Sentiment score
8.2
NETSCOUT nGeniusONE provides comprehensive traffic analysis, real-time insights, and interoperability, offering a unified view for effective problem-solving.
 

Categories and Ranking

Juniper Mist Premium Analytics
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Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LiveAction LiveNX
Ranking in Network Monitoring Software
40th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
IT Infrastructure Monitoring (41st)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
23rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of LiveAction LiveNX is 1.0%, down from 1.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to b...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible abilit...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other soluti...
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
There is a need to make yearly payments towards the licensing charges attached to the product. The product may come a...
 

Also Known As

No data available
LiveNX
NETSCOUT nGenius, nGeniusONE
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Cerner Corporation
Find out what your peers are saying about LiveAction LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.