We performed a comparison between LiveAction LiveNX and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"Its analytical capability is really good."
"The intention and the idea of the filter is great."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The product has a very good graphical interface."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The most valuable features are visibility, real-time, on-demand."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"It is a scalable solution."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"The most valuable feature is visibility."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The only downside to this software is the price."
"This is a horrible solution and I think everything needs to be improved."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Sometimes the solution does not register devices properly and that is a bug."
"They need to create a more simplified UI."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"The product is a little complicated."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"The stability is only fair. It goes down a lot."
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LiveAction LiveNX is ranked 55th in Network Monitoring Software with 7 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. LiveAction LiveNX is rated 6.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and LiveSP, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Cisco Secure Network Analytics. See our LiveAction LiveNX vs. NETSCOUT nGeniusONE report.
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