L2 - Network Engineer at Sitel Group (previously Sykes)
Real User
Top 5
2023-09-22T15:12:10Z
Sep 22, 2023
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a router or a switch port. It classifies traffic based on the application that is traversing through the interface. It includes various application categories. It gives us the details about the source, the destination IPs, the ports, and the package that gets dropped. If we're using Quality of Service on an interface, it gives the details about which packet code drops in which class. We can infer why it got dropped by looking at the graph.
IT at a energy/utilities company with 10,001+ employees
Real User
2022-11-22T13:21:47Z
Nov 22, 2022
Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point. Unfortunately, we did not receive the required enhancement support we so had to stop using the solution.
Infrastructure Services Manager at a transportation company with 10,001+ employees
Real User
2021-05-01T12:39:40Z
May 1, 2021
We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.
IT Manager, Network Engineering at a retailer with 10,001+ employees
Real User
2021-01-29T04:26:26Z
Jan 29, 2021
We use it to route traffic and monitor through multiple interfaces. We have a management tool for management reports that we can customize and give to a manager if they are interested in the structure. But this tool is more designed for network engineers.
LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through...
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a router or a switch port. It classifies traffic based on the application that is traversing through the interface. It includes various application categories. It gives us the details about the source, the destination IPs, the ports, and the package that gets dropped. If we're using Quality of Service on an interface, it gives the details about which packet code drops in which class. We can infer why it got dropped by looking at the graph.
Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point. Unfortunately, we did not receive the required enhancement support we so had to stop using the solution.
We use LiveAction LiveNX for our infrastructure, supporting a range of customers.
We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.
We use it to route traffic and monitor through multiple interfaces. We have a management tool for management reports that we can customize and give to a manager if they are interested in the structure. But this tool is more designed for network engineers.
Our primary use case of this solution is monitoring and troubleshooting.