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LiveAction LiveNX vs LogicMonitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.7
LiveAction LiveNX customer service receives mixed reviews, citing both excellent support and challenges with responsiveness and satisfaction.
Sentiment score
9.4
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
LiveAction LiveNX is criticized for high costs, limited API integrations, and demands for UI improvements and better support.
Sentiment score
5.0
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
 

Scalability Issues

No sentiment score available
Sentiment score
7.6
LiveAction LiveNX scales effectively for large networks, handling increased traffic and user growth without performance issues or resource strain.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Stability Issues

No sentiment score available
No sentiment score available
LiveAction LiveNX experiences mixed stability; some praise its reliability, while others note occasional crashes, especially with older versions.
Sentiment score
9.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
LiveAction LiveNX provides real-time network monitoring, visual analytics, and robust alerting for efficient SD-WAN management and capacity planning.
Sentiment score
8.0
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
 

Setup Cost

No sentiment score available
No sentiment score available
No sentiment score available
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
 

Categories and Ranking

Juniper Mist Premium Analytics
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Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LiveAction LiveNX
Ranking in Network Monitoring Software
40th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
IT Infrastructure Monitoring (41st)
LogicMonitor
Ranking in Network Monitoring Software
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (5th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
Computer Software Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to b...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible abilit...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't neces...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For exa...
 

Also Known As

No data available
LiveNX
No data available
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about LiveAction LiveNX vs. LogicMonitor and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.