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Kentik vs LiveAction LiveNX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Kentik's customer support is praised for responsiveness, expertise, and efficiency, often exceeding users' expectations with proactive problem-solving.
Sentiment score
6.7
LiveAction LiveNX customer service receives mixed reviews, citing both excellent support and challenges with responsiveness and satisfaction.
 

Room For Improvement

No sentiment score available
Sentiment score
3.9
Kentik users seek improved navigation, simplified API, enhanced features, better integration, pricing, and reduced complexity for effective use.
Sentiment score
4.9
LiveAction LiveNX is criticized for high costs, limited API integrations, and demands for UI improvements and better support.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Kentik offers impressive scalability and seamless expansion, supporting diverse businesses with custom dashboards and comprehensive data accessibility.
Sentiment score
7.6
LiveAction LiveNX scales effectively for large networks, handling increased traffic and user growth without performance issues or resource strain.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
Kentik is highly stable, with minimal disruptions and prompt resolutions to rare issues, ensuring minimal user inconvenience.
No sentiment score available
LiveAction LiveNX experiences mixed stability; some praise its reliability, while others note occasional crashes, especially with older versions.
 

Valuable Features

No sentiment score available
No sentiment score available
Kentik provides SaaS capabilities with advanced analytics and reporting, enhancing network visibility, performance monitoring, and proactive management.
Sentiment score
7.8
LiveAction LiveNX provides real-time network monitoring, visual analytics, and robust alerting for efficient SD-WAN management and capacity planning.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kentik
Ranking in Network Monitoring Software
43rd
Average Rating
9.2
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Distributed Denial of Service (DDOS) Protection (21st)
LiveAction LiveNX
Ranking in Network Monitoring Software
40th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
IT Infrastructure Monitoring (41st)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. The mindshare of LiveAction LiveNX is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Ahmad Mohd Fahmin - PeerSpot reviewer
Makes monitoring of operational efficiency an easy process
If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.
Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Financial Services Firm
11%
Manufacturing Company
9%
Retailer
7%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What needs improvement with Kentik?
Sometimes, the tool has complications, so we must deal with the additional support from the tool's end. We have the L...
What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to b...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible abilit...
 

Also Known As

No data available
No data available
LiveNX
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about Kentik vs. LiveAction LiveNX and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.