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LiveAction LiveNX vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

LiveAction LiveNX
Ranking in Network Monitoring Software
60th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
IT Infrastructure Monitoring (55th)
ManageEngine OpManager
Ranking in Network Monitoring Software
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 1.0%, down from 1.0% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.
ShaheenKapery - PeerSpot reviewer
Reporting is good, monitors well and stable product
The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The product has a very good graphical interface."
"The intention and the idea of the filter is great."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"Its analytical capability is really good."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."
"The traffic monitoring and the traffic analysis are great."
"We have found the solution to be stable."
"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
 

Cons

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"This is a horrible solution and I think everything needs to be improved."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"They need to create a more simplified UI."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They should add more features to URL monitoring."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"We get a lot of false alerts."
"The dashboard has some limitations and should be more user-friendly."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
 

Pricing and Cost Advice

"We use the free version."
"The solution is fairly expensive compared to other products."
"It's very expensive."
"It is reasonably priced."
"ManageEngine OpManager is cheaper than SolarWinds."
"The product is not worth the money."
"The tool's licensing costs are yearly."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The solution's licensing costs are yearly and based on the number of applications."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"It is not really expensive; it is nominal licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
Educational Organization
54%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.
 

Also Known As

LiveNX
OpManager
 

Learn More

Video not available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about LiveAction LiveNX vs. ManageEngine OpManager and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.