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LiveAction LiveNX vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveAction LiveNX
Ranking in Network Monitoring Software
51st
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
IT Infrastructure Monitoring (49th)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 0.8%, down from 1.0% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.
MUBDIUL ISLAM - PeerSpot reviewer
NetFlow monitoring has improved operations but needs better configurations
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The product has a very good graphical interface."
"Its analytical capability is really good."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The intention and the idea of the filter is great."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The product provides intensive reports."
"We find the networking aspect of this solution to be the most valuable."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"The dashboard is unique and user-friendly."
"The integration with the firewall monitoring, the security monitoring, is great."
 

Cons

"Improved documentation and more responsive customer support can help in addressing issues faster."
"The only downside to this software is the price."
"They need to create a more simplified UI."
"Sometimes the solution does not register devices properly and that is a bug."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"This is a horrible solution and I think everything needs to be improved."
"The tool crashes sometimes when we try to pull reports simultaneously."
"It is sometimes difficult to manage the user interface. It can get very complicated."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The licensing model is confusing."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"If you have a ton of devices, it might slow down a bit."
"The main area for improvement for ManageEngine OpManager is its performance."
 

Pricing and Cost Advice

"It's very expensive."
"The solution is fairly expensive compared to other products."
"We use the free version."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The solution is highly affordable"
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"The tool's licensing costs are yearly."
"The solution's licensing costs are yearly and based on the number of applications."
"ManageEngine OpManager has a three-tier licensing model."
"I rate the tool's pricing an eight out of ten."
"The initial cost is low and the add-ons are reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Government
8%
Manufacturing Company
8%
Educational Organization
54%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
 

Also Known As

LiveNX
OpManager
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about LiveAction LiveNX vs. ManageEngine OpManager and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.