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Datadog vs LiveAction LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
LiveAction LiveNX
Ranking in Network Monitoring Software
52nd
Ranking in IT Infrastructure Monitoring
49th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.5%, down from 4.8% compared to the previous year. The mindshare of LiveAction LiveNX is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most."
"Watchdog is a favorite feature among a lot of the devs. It catches things they didn't even know were an issue."
"It has enhanced the performance of my team."
"The application performance monitoring is pretty good."
"Datadog has so far been a breeze to use and set up."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"The solution is stable."
"Our primary alerts, based on metrics and synthetic transactions, are the most used and relied upon for decreased MTTA/MTTR across all of our platforms. This is followed by deep log analysis that enables us to quickly and easily get to a preliminary root cause that someone on the infrastructure, platform or development teams can take and focus their attention on the precise target that Datadog revealed as the issue to be remediated."
"Its analytical capability is really good."
"The intention and the idea of the filter is great."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The product has a very good graphical interface."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
 

Cons

"They need to implement template variables into the message response body."
"The documentation could be improved regarding setting up the agent properly and debugging."
"The monitors need improvement."
"It seems that admin cost control granularity is an afterthought."
"The sheer amount of products that are included can be overwhelming."
"Alerting timing should be improved to be more fine-tuned and exact."
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."
"The UI has a lot going on. It should be simpler and have a better way to onboard someone new to using Datadog."
"This is a horrible solution and I think everything needs to be improved."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"They need to create a more simplified UI."
 

Pricing and Cost Advice

"They prefer monthly subscriptions."
"It didn't scale well from the cost perspective. We had a custom package deal."
"Licensing is based on the retention period of logs and metrics."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"The tool is open-source."
"We use the free version."
"It's very expensive."
"The solution is fairly expensive compared to other products."
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Top Industries

By visitors reading reviews
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...
 

Comparisons

 

Also Known As

No data available
LiveNX
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about Datadog vs. LiveAction LiveNX and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.