LiveAction LiveNX vs WhatsUp Gold comparison

LiveAction and Progress Software are both solutions in the Network Monitoring Software category. LiveAction is ranked #60 with an average rating of 6.5, while Progress Software is ranked #33 with an average rating of 8.7. LiveAction holds a 1.0% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 77% of LiveAction users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

LiveAction LiveNX

Read 8 LiveAction LiveNX reviews

1,518 Views
1,145 Comparison Views

77% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

2,037 Views
1,637 Comparison Views

85% willing to recommend

LiveAction LiveNX

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and LiveAction LiveNX are competing products in the network monitoring and management space. LiveAction LiveNX seems to have the upper hand due to its advanced features suitable for complex network environments.

Features: WhatsUp Gold provides essential monitoring capabilities, including network discovery, mapping, and performance metrics. LiveAction LiveNX offers comprehensive analytics, advanced traffic analysis, and visualization tools offering superior insights into network traffic and performance.

Room for Improvement: WhatsUp Gold could improve in analytics sophistication, traffic visualization, and scaling capabilities for larger networks. LiveAction LiveNX could enhance ease of deployment, user interface simplicity, and reduce its complexity for smaller network environments.

Ease of Deployment and Customer Service: WhatsUp Gold provides a straightforward deployment process with strong customer support facilitating seamless integration. LiveAction LiveNX requires a more sophisticated setup and poses a steeper learning curve.

Pricing and ROI: WhatsUp Gold offers budget-friendly pricing suitable for small to mid-sized businesses seeking cost-effective solutions with solid ROI. LiveAction LiveNX has a higher setup cost but delivers greater ROI for enterprises leveraging its functionalities in larger networks.

To learn more, read our detailed LiveAction LiveNX vs. WhatsUp Gold Report (Updated: November 2024).

Buyer's Guide

LiveAction LiveNX vs. WhatsUp Gold

November 2024

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Categories and Ranking

LiveAction LiveNX

Ranking in Network Monitoring Software

60th

Ranking in IT Infrastructure Monitoring

55th

Average Rating

6.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

33rd

Ranking in IT Infrastructure Monitoring

31st

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (13th)

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 1.0%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Very good reporting and alerting abilities but inadequate enhancement support

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its analytical capability is really good."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The product has a very good graphical interface."

"The intention and the idea of the filter is great."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The product is reasonably priced."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The documentation is very good."

"WhatsUp Gold is very easy to deploy."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The user interface is good enough."

More WhatsUp Gold pros

Cons

"This is a horrible solution and I think everything needs to be improved."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The only downside to this software is the price."

"Sometimes the solution does not register devices properly and that is a bug."

"The tool crashes sometimes when we try to pull reports simultaneously."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"They need to create a more simplified UI."

"The product is old and not updated."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"We can never achieve or get a good picture of the network topology."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."

"We use the free version."

"It's very expensive."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"Pricing is reasonable compared to other products."

"The price of WhatsUp Gold is good."

"The pricing can be on the expensive side when considering competing products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

ThousandEyes vs LiveAction LiveNX

Compared 24% of the time

SolarWinds NPM vs LiveAction LiveNX

Compared 14% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 10% of the time

Meraki Dashboard vs LiveAction LiveNX

Compared 7% of the time

LiveSP vs LiveAction LiveNX

Compared 7% of the time

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Grafana vs WhatsUp Gold

Compared 16% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 8% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 7% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

LiveAction LiveNX

December 2024

Download LiveAction LiveNX product report

Buyer's Guide

WhatsUp Gold

October 2024

Download WhatsUp Gold product report

Also Known As

LiveNX

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Learn More

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LiveAction

Progress Software

Overview

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

LiveAction LiveNX vs. WhatsUp Gold

November 2024

Free Report: LiveAction LiveNX vs. WhatsUp Gold

Find out what your peers are saying about LiveAction LiveNX vs. WhatsUp Gold and other solutions. Updated: November 2024.

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