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LiveAction LiveNX vs WhatsUp Gold comparison

BlueCat and Progress Software are both solutions in the Network Monitoring Software category. BlueCat is ranked #52 with an average rating of 7.0, while Progress Software is ranked #30 with an average rating of 8.7. BlueCat holds a 0.8% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 77% of BlueCat users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.
LiveAction LiveNX
Read 8 LiveAction LiveNX reviews
  • 1,392 Views
  • 1,016 Comparison Views
77% willing to recommend
WhatsUp Gold
Read 24 WhatsUp Gold reviews
  • 1,847 Views
  • 1,470 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and LiveAction LiveNX are competing products in the network monitoring and management space. LiveAction LiveNX seems to have the upper hand due to its advanced features suitable for complex network environments.

Features: WhatsUp Gold provides essential monitoring capabilities, including network discovery, mapping, and performance metrics. LiveAction LiveNX offers comprehensive analytics, advanced traffic analysis, and visualization tools offering superior insights into network traffic and performance.

Room for Improvement: WhatsUp Gold could improve in analytics sophistication, traffic visualization, and scaling capabilities for larger networks. LiveAction LiveNX could enhance ease of deployment, user interface simplicity, and reduce its complexity for smaller network environments.

Ease of Deployment and Customer Service: WhatsUp Gold provides a straightforward deployment process with strong customer support facilitating seamless integration. LiveAction LiveNX requires a more sophisticated setup and poses a steeper learning curve.

Pricing and ROI: WhatsUp Gold offers budget-friendly pricing suitable for small to mid-sized businesses seeking cost-effective solutions with solid ROI. LiveAction LiveNX has a higher setup cost but delivers greater ROI for enterprises leveraging its functionalities in larger networks.

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To learn more, read our detailed LiveAction LiveNX vs. WhatsUp Gold Report (Updated: February 2025).
Buyer's Guide
LiveAction LiveNX vs. WhatsUp Gold
February 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveAction LiveNX
Ranking in Network Monitoring Software
52nd
Ranking in IT Infrastructure Monitoring
49th
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
30th
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 0.8%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mahesh Doshi - PeerSpot reviewer
Very good reporting and alerting abilities but inadequate enhancement support
Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.
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Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The intention and the idea of the filter is great."
"The product has a very good graphical interface."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"Its analytical capability is really good."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The documentation is very good."
"The user interface is good enough."
"The product is reasonably priced."
"It is stable."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"This is a good, stable network monitoring solution for devices."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The threshold alerting is the most valuable feature."
More WhatsUp Gold pros
 

Cons

"The tool crashes sometimes when we try to pull reports simultaneously."
"The only downside to this software is the price."
"They need to create a more simplified UI."
"This is a horrible solution and I think everything needs to be improved."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Sometimes the solution does not register devices properly and that is a bug."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"You have to invest a few days to become an expert in this solution."
"Importing the maps and being able to customize them could be easier."
"The interface needs some work."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
More WhatsUp Gold cons
 

Pricing and Cost Advice

"We use the free version."
"The solution is fairly expensive compared to other products."
"It's very expensive."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The pricing can be on the expensive side when considering competing products."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
More WhatsUp Gold pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
See all answers
What needs improvement with LiveAction LiveNX?
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...
See all answers
What is your primary use case for LiveAction LiveNX?
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...
See all answers
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
See all answers
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
See all answers
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
See all answers
 

Comparisons

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Compared 15% of the time
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NETSCOUT nGeniusONE vs LiveAction LiveNX
Compared 9% of the time
NetBrain vs LiveAction LiveNX Logo
NetBrain vs LiveAction LiveNX
Compared 8% of the time
ExtraHop Reveal(x) for IT Operations vs LiveAction LiveNX Logo
ExtraHop Reveal(x) for IT Operations vs LiveAction LiveNX
Compared 8% of the time
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Grafana vs WhatsUp Gold Logo
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Compared 15% of the time
Zabbix vs WhatsUp Gold Logo
Zabbix vs WhatsUp Gold
Compared 9% of the time
SolarWinds NPM vs WhatsUp Gold Logo
SolarWinds NPM vs WhatsUp Gold
Compared 8% of the time
PRTG Network Monitor vs WhatsUp Gold Logo
PRTG Network Monitor vs WhatsUp Gold
Compared 8% of the time
ManageEngine OpManager vs WhatsUp Gold Logo
ManageEngine OpManager vs WhatsUp Gold
Compared 6% of the time
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Product Reports

Buyer's Guide
LiveAction LiveNX
March 2025
LiveAction LiveNX reportDownload LiveAction LiveNX product report
Buyer's Guide
WhatsUp Gold
March 2025
WhatsUp Gold reportDownload WhatsUp Gold product report
 

Also Known As

LiveNX
No data available
 

Overview

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software
 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Buyer's Guide
LiveAction LiveNX vs. WhatsUp Gold
February 2025
Free Report: LiveAction LiveNX vs. WhatsUp Gold
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