Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

29 reviews

Cloudflare Web Application Firewall

15 reviews

Cloudflare SASE & SSE Platform

15 reviews

One Identity Manager

56 reviews

One Identity Safeguard

14 reviews

One Identity Active Roles

7 reviews

Top Industries

Educational Organization

23%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
As a senior enterprise architect, I work on solution developments using Cloudflare Web Application Firewall, and the...
Read full review of Cloudflare Web Application Firewall »

Review 1 of 2

Tor Nordhagen
Executive Director at Semaphore
Our customer is a public service organization with about 800 privileged accounts and 8,000 functional accounts. The...
Read full review of One Identity Safeguard »
JosephChandrasekaram
Active Directory Engineer at Maybank
I use it primarily for granting, managing, and auditing access.
Read full review of One Identity Active Roles »
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
In my company, we use the solution's dictionary rule to see the availability of passwords or for the integration to...
Read full review of One Identity Password Manager »
SanjayKumar10
Manufacturing Executive at a manufacturing company
The primary use case is the JML role-based access provisioning and access re-certification.
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Anonymous User
Junior Security Consultant at a computer software company
We used single sign-on, multifactor authentication, lifecycle management, and connectors.
Read full review of OneLogin by One Identity »

Review 1 of 5

Customer Service

SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Stefan Rusu
Senior DevOps Engineer at a tech vendor
I have not used technical support.
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare SASE & SSE Platform »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Bilal Mujahid
Managed Services Manager at Adapture Technology Group
The tool's support takes at least one hour to respond.
Read full review of Cloudflare »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare SASE & SSE Platform »
Shahwar Ahmed
Customer Success Associate at RapidCompute
The technical support response time for Business Plan customers could be reduced. Most companies opt for this...
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Works at bitmart
The technical support is good.
Read full review of Cloudflare »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »
BrianWilliams
VP/Director of IT
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
Read full review of Cloudflare »
Anonymous User
CTO at a retailer
Cloudflare is a customer-oriented company and offers solid support.
Read full review of Cloudflare SASE & SSE Platform »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Prajith Chowthee
Independent Consultant at Unaikui
We never need to contact customer service.
Read full review of Cloudflare »

Review 1 of 30

RiyasAbdulkhader
Security Consultant at a financial services firm
We subscribe to premium support from Dell IBM. It's pretty good but can take a while to respond with a solution,...
Read full review of One Identity Manager »
Manoj Pathak
One Identity Developer at Wipro Limited
When we cannot resolve issues with the tool, the technical support team assists us by proposing solutions based on...
Read full review of One Identity Manager »
Dnyandev Garad
IT Architect at Wipro Limited
You only need premium support if your One Identity software is outdated. Standard technical support, which comes with...
Read full review of One Identity Manager »
Ranjan Mishra
Technical Manager at a manufacturing company
We sometimes face delays in response from the technical support of One Identity. While we use premier support, the...
Read full review of One Identity Manager »
Tor Nordhagen
Executive Director at Semaphore
We have a specialist who is super-deep in One Identity and has done a couple of the most complex installations of the...
Read full review of One Identity Safeguard »
AdrienHayot
Director at Socapal
Technical support is quick to respond. They offer very good support.
Read full review of One Identity Password Manager »
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
The solution's technical support is fantastic because they have people with a huge experience who can address all the...
Read full review of One Identity Password Manager »
Grzegorz Kosela
Engineer at a tech services company
I rate One Identity support nine out of 10. Most of our customers use One Identity's premier support. The main...
Read full review of One Identity Manager »
Martin Ajayiobe
Senior Vice President (Infrastructure Systems/Information Security) at MAXUT
My impression of support is that the guys there are very helpful. They are eager to jump in and to help you out. Yes,...
Read full review of One Identity Safeguard »
Anonymous User
Founder at a consultancy
I've contacted the technical support team for One Identity Manager, and the team was very helpful and very...
Read full review of One Identity Manager »
Anonymous User
Consultant at a tech services company
I rate One Identity support eight out of 10. We have premium support, which gives us more access to the vendor to...
Read full review of One Identity Manager »
Anonymous User
Works at a tech services company
The support team could be improved on. The first level of support essentially looks up knowledge base articles and...
Read full review of One Identity Manager »
Anonymous User
IT Lead, Security services at a aerospace/defense firm
The technical support is generally very responsive. There are a few that I know by name because we work with them...
Read full review of One Identity Active Roles »
Anonymous User
Principal Consultant at a tech services company
Customer Service: Customer Service has been excellent and professional. Technical Support: Technical Support has been...
Read full review of OneLogin by One Identity »
Deepu Chandran
Identity Access Management Specialist at linde
Technical support depends on the level. Level-one is not as knowledgeable as level-two. But, overall, their level of...
Read full review of One Identity Manager »
Samuel Paul
IAM / IGA Architect - Associate Director at PRIZM
We have the premium support and are very satisfied. They are always answer our questions very quickly. For the...
Read full review of One Identity Manager »
Anonymous User
Service Desk Team Lead & Project Manager at Kodak
We use the vendor's regular support. Sometimes the response time is slow. Sometimes we don't feel the answers they...
Read full review of One Identity Active Roles »
Michael Botek
CEO at IT Design Software Projects and Consulting
With technical support, it is always an issue to get the right person. They do have good technical people in support,...
Read full review of One Identity Manager »
Massimiliano Ferrazzi
Senior Manager Global IT Operations at a healthcare company
We are working with a One Identity partner. This is really important. One of the most important things to do when...
Read full review of One Identity Manager »
Anonymous User
Service Desk Team Lead & Project Manager at Kodak
The technical support team's response time needs to be improved.
Read full review of One Identity Manager »
Tadej Grebensek
IT Engineer at Gorenje Vertriebs GmbH
I haven't had much contact with the solution's tech support. My partner contacts them.
Read full review of One Identity Manager »
Anonymous User
Director of Information Security at a healthcare company
We haven't had to use technical support. It's been a solid platform so far.
Read full review of One Identity Safeguard »
MrOak
Senior System Administrator at a manufacturing company
Technical support is usually great.
Read full review of One Identity Manager »
Anonymous User
Systems Specialist at a financial services firm
We speak to our consultants. They are our technical support.
Read full review of One Identity Manager »
SanjayKumar10
Manufacturing Executive at a manufacturing company
Technical support needs some improvement.
Read full review of One Identity Manager »
Anonymous User
Cyber Security Engineer at a financial services firm
One Identity support is okay.
Read full review of One Identity Safeguard »
Pascal Stockmann
Consultant at igf-logic GmbH
The technical support is pretty good because we can reach the right person directly. We also get escalated quickly,...
Read full review of One Identity Manager »
Anonymous User
Information Security Manager at a manufacturing company
The support service provided by the vendor on this product is pretty solid. It is an excellent support service. I...
Read full review of One Identity Active Roles »
Anonymous User
System Consultant at a tech services company
The customer service and technical support are very good.
Read full review of One Identity Safeguard »
Anonymous User
Director of Digital Media Services at a university
Customer Service: Customer service is all aces. Technical Support: The support personnel are knowledgeable and...
Read full review of OneLogin by One Identity »

Review 1 of 30

Technical Support

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