Compare Cloudflare vs WSO2

Cloudflare

Based on 111 reviews.

WSO2

Based on 70 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Cloudflare

27 reviews

Cloudflare Web Application Firewall

15 reviews

Cloudflare One

15 reviews

WSO2 API Manager

17 reviews

WSO2 Enterprise Integrator

11 reviews

WSO2 Identity Server

4 reviews

Top Industries

Educational Organization

23%

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Computer Software Company

20%

Financial Services Firm

16%

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
As a senior enterprise architect, I work on solution developments using Cloudflare Web Application Firewall, and the...
Read full review of Cloudflare Web Application Firewall »

Review 1 of 2

Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
I first implemented WSO2 API Manager with Wipro, which then implemented it for some banks, Telcos, and now two major...
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at Capgemini
Our needs are mainly focused on the ESB side. We use the product to fill our enterprise service bus scenarios or needs.
Read full review of WSO2 Enterprise Integrator »
Clement Hsieh
Doctoral Researcher at National Chengchi University
I use the solution in my company for Python Auth.
Read full review of WSO2 Identity Server »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare One »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
XYX ABC
Product Manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Sourabh Pardhi
Senior Information Security Analyst at Everbridge
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare One »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Anders Johansson
Senior Specialist at Tieto Estonia
I especially remember that we got great support. I would absolutely rate the support a five out of five, they helped...
Read full review of Cloudflare One »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
JaanAnvelt
CISO at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Anonymous User
CTO at a tech services company
The solution's customer support is really bad. When you have some issue, you will never get an answer from customer...
Read full review of Cloudflare Web Application Firewall »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare »
Anonymous User
COO at a tech services company
I rate technical support quite badly. The support person had a hard time understanding my issue. But to be fair, we...
Read full review of Cloudflare »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
BrianWilliams
VP/Director of IT
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »

Review 1 of 30

Ilir Lazaj
Senior Consultant at Capgemini
Technical support is very good. We occasionally have contact with them and they always answer in a very short amount...
Read full review of WSO2 Enterprise Integrator »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Kalyan R
Vice President - IT and Security at Finecons
The solution's technical support is very knowledgeable. I rate the technical support an eight out of ten.
Read full review of WSO2 Enterprise Integrator »
Xolisa_Vuza
Co-Founder and Chief Technology Officer at Asante Digital Group
The solution's technical support is fast. You need to buy a subscription to get support. There is obviously free...
Read full review of WSO2 API Manager »
RomanFigurny
API Developer at a tech services company
We are quite satisfied with technical support. I would rate technical support a four out of five.
Read full review of WSO2 API Manager »
VishalSingh14
IT Engineer at Reliance Industries Ltd
We had great technical support from WSO2, and it was really satisfactory.
Read full review of WSO2 API Manager »
AnilKumar40
Senior Principal Architect at 6D Technologies
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
XolisaVuza
Co-Founder and Chief Technology Officer at AfroCentric Health
The technical support is very good.
Read full review of WSO2 API Manager »
JandiroArao
System Admin at OSBR
The technical support is good. I would rate the technical support a nine out of ten.
Read full review of WSO2 Enterprise Integrator »
Eduardo-Perez
Public Procurement Area Consultant at Memorandum
We had support every time we needed it; we could reach support without a problem.
Read full review of WSO2 API Manager »
Clement Hsieh
Doctoral Researcher at National Chengchi University
The on-site document is okay.
Read full review of WSO2 API Manager »
Daryl Libut
Head Of ITG Shared Applications Division at PSBank
We haven't contacted customer service. We are using the open-source version and do not have the enterprise version.
Read full review of WSO2 API Manager »
Anonymous User
Open Bannking,API and SOA Technical Architect at a computer software company
The technical support is good but it depends on the partner relationship. I would rate the support from the WSO2 API...
Read full review of WSO2 API Manager »
Anonymous User
Project Manager at a tech services company
In terms of technical support, I would rate them a four and a half out of five. They are responsive, helpful, and...
Read full review of WSO2 Identity Server »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior Technical Architect at a tech services company
Technical support is typically very good. We have good on-the-ground technical support. There is also a robust...
Read full review of WSO2 Identity Server »
Anonymous User
Director of Software Development at a tech company
I have interacted with technical support in the past, and they have assisted us with our queries. They were helpful...
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
Technical support provides proper support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Enterprise Architect at a manufacturing company
We've found support, which we need to pay for, was generally lacking in the level of service we expected. It's a...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Integration Manager at a financial services firm
The support that we're getting from the company is not great.
Read full review of WSO2 API Manager »
Anonymous User
Lead Business Analyst at a tech services company
I am satisfied with technical support.
Read full review of WSO2 API Manager »
Anonymous User
Solution Architect at a tech vendor
Customer support could be improved.
Read full review of WSO2 API Manager »
Anonymous User
Director of Software Development at a tech company
You need to understand the nuances of the support calls.
Read full review of WSO2 API Manager »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Anonymous User
Director at a tech services company
The customer service executives are very responsive, but then the support model and the commercials are cumbersome....
Read full review of WSO2 Enterprise Integrator »
Anonymous User
CEO
We did not have technical support, although we found that community support was good enough to fulfill our needs.
Read full review of WSO2 Enterprise Integrator »
RiteshShah
Vice President at Exzatech Consulting And Services Pvt Ltd.
We haven't had any issues with the technical support. They seem to be helpful and responsive. We're satisfied with...
Read full review of WSO2 Enterprise Integrator »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
RiteshShah
Vice President at Exzatech Consulting And Services Pvt Ltd.
They have a support portal where we can log a ticket and get good support from them. We get it directly from the OEM....
Read full review of WSO2 Enterprise Integrator »

Review 1 of 30

Technical Support

No Data Available

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