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WSO2 Identity Server Reviews

Vendor: WSO2
4.1 out of 5
110 followers
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What is WSO2 Identity Server?

WSO2 Identity Server can be used to simplify identity and access management (IAM) related activities in the enterprise. The product is based on open standards and open source principles. WSO2 Identity Server comes with seamless, easy to use integration capabilities that help connect applications, user stores, directories and identity management systems.

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WSO2 Identity Server is the #11 ranked solution in top Customer Identity and Access Management (CIAM) solutions. PeerSpot users give WSO2 Identity Server an average rating of 8.2 out of 10. WSO2 Identity Server is most commonly compared to Auth0: WSO2 Identity Server vs Auth0. WSO2 Identity Server is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 19% of all views.
Buyer's Guide
WSO2 Identity Server
January 2025
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Helped 838,533 peers since 2012

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WSO2 Identity Server mindshare

As of February 2025, the mindshare of WSO2 Identity Server in the Customer Identity and Access Management (CIAM) category stands at 2.9%, down from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)

PeerAnalyst reports

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Feb 20, 2025Download
ProductReviews, tips, and advice from real usersFeb 20, 2025Download
ComparisonWSO2 Identity Server vs Auth0Feb 20, 2025Download
ComparisonWSO2 Identity Server vs Ping Identity PlatformFeb 20, 2025Download
ComparisonWSO2 Identity Server vs Omada IdentityFeb 20, 2025Download
Suggested products
TitleRatingMindshareRecommending
Auth04.220.9%88%17 interviewsAdd to research
Ping Identity Platform4.111.0%100%28 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

WSO2 Identity Server offers valuable features like single sign-on access, role-based permissions, and comprehensive ecosystem compatibility. Its passwordless technology and customization capabilities are noteworthy. The integration with processes and external user sources such as Microsoft Active Directory and LDAP servers stands out. The keystore feature adds value. API integration facilitates easy authentication, customer identity management, and smooth connections between API manager and IT server components without requiring significant configuration efforts.
  • "We use the solution for customer identity management, authenticating customers coming in through a web portal."
  • "The product's initial setup phase is easy."
  • "The solution gets the job done, and we don't have to do the main configuration."

Room for Improvement

Improvements for WSO2 Identity Server include enhancing high availability architecture and LDAP synchronization. Simplification of the installation process and comprehensive documentation is needed. Addressing communication glitches between microservices and integrating BPM workflows are essential. Upgrades in the user interface and more API connectors for hybrid versions are desired. Pricing and licensing require adjustment, offering competitive models. Multi-factor authentication needs improvement, and incorporating more CI/CD pipelines is important. The server should be available for subscription in marketplaces.
  • "The solution's licensing model could be more flexible, and pricing could be improved."
  • "The price of the product is an area of concern where improvements are required."
  • "The solution seems to be pretty outdated."

Pricing

WSO2 Identity Server attracts enterprise users with its open-source nature, offering the product at no cost. Users can opt for a paid support license, which is affordable compared to other identity managers. Its competitive pricing is frequently highlighted, comparable to solutions like MuleSoft or TIBCO. Users note the licensing is satisfactory, with no additional costs beyond standard fees. WSO2 offers Apache and purchase licenses but would benefit from clearer pricing models for marketplace hosting.
  • "I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
  • "WSO2 Identity Server is not an expensive solution."
  • "They should bring in some good pricing models to host the marketplace."

Popular Use Cases

The primary use case for WSO2 Identity Server includes securing connectivity for data centers, synchronizing with LDAP servers for single sign-on and role-based access, supporting identity evaluation, and integrations in retail and security practices. Users utilize it for API management, integrating Active Directory for security and access control, generating keystores and certifications, and linking project development. Additionally, it is employed for guaranteed single sign-on between applications and for Python authentication.

Service and Support

Customer service and support of WSO2 Identity Server receive high praise for responsiveness and expertise. The team effectively resolves tickets, although documentation could be clearer. Subscribers find technical support very good, and an active open-source community assists with problem-solving. Despite robust support, some opt for a licensed version due to inadequate support models. Occasional database connectivity issues are quickly resolved with help from technical support.

Deployment

Initial setup experiences with WSO2 Identity Server vary. Some find it straightforward, taking a couple of hours for knowledgeable teams. Others encounter complexities, especially with cloud environments, needing good documentation. Timelines range from hours to a week, influenced by the deployers' familiarity. Customization post-deployment may extend duration considerably. Most recommend additional support and documentation. Deployment typically requires one to two team members for completion, while maintenance might involve a larger team.

Scalability

WSO2 Identity Server demonstrates notable scalability, supporting user bases ranging from under one hundred to over one hundred thousand, utilizing LDAP in diverse projects. Organizations report ease in scaling due to its compatibility with Kubernetes. While some rate its scalability eight out of ten, others rate it nine out of ten. Scalability remains a focus, particularly regarding core transactions. Most users express satisfaction, particularly for small integrations, yet some have not explored its full scalability potential.

Stability

Users generally rate WSO2 Identity Server's stability highly, often eight or nine out of ten. They report it as mature, reliable, and free from crashes or freezes. Some acknowledge minor bugs in earlier open-source versions but find the most recent release stable. They praise the ecosystem and documentation quality but mention needing more time to assess fully. No major issues or glitches are noted, reinforcing the impression of a stable experience.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our WSO2 Identity Server Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Comms Service Provider
7%
University
5%
Insurance Company
5%
Legal Firm
4%
Manufacturing Company
4%
Healthcare Company
4%
Retailer
4%
Educational Organization
4%
Real Estate/Law Firm
4%
Wholesaler/Distributor
3%
Government
3%
Non Profit
3%
Media Company
3%
Hospitality Company
3%
Energy/Utilities Company
2%
Construction Company
2%
Recreational Facilities/Services Company
1%
Outsourcing Company
1%
Marketing Services Firm
1%
International Affairs Institute
1%
Logistics Company
1%

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WSO2 Identity Server customers

Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360

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Product Categories

Product Categories
Customer Identity and Access Management (CIAM)

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