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Ping Identity Platform vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (5th), Directory Servers (1st)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 7.9%, down from 11.0% compared to the previous year. The mindshare of WSO2 Identity Server is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform7.9%
WSO2 Identity Server2.9%
Other89.2%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The most valuable feature is multifactor authentication."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"I would rate the solution's stability eight or nine out of ten."
"The keystore feature has been most valuable for us."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The product's initial setup phase is easy."
"Comprehensive ecosystem."
"It's very easy to implement everything."
 

Cons

"Many times when we are authenticating, we'd like the freedom to set the time; maybe it needs to be slightly longer, and before we can authenticate it, it ends up in an error and then we have to create everything all over again in terms of launching the application."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"Sometimes, there are issues with its stability."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"We had issues with the stability."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"We have encountered instances where it is not easy to do authentication."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"The solution could improve its development from a user perspective."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"There needs to be a good support model and easy-to-understand documentation."
"I found the initial setup to be very complex."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
 

Pricing and Cost Advice

"The platform's value justifies the pricing, especially considering its security features and scalability."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID's pricing is pretty competitive."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not very expensive."
"The product is costly."
"WSO2 Identity Server is not an expensive solution."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"I have found the solutions license is priced competitively compared to others."
"At this time we are working with the open-source version."
"They should bring in some good pricing models to host the marketplace."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
12%
Construction Company
9%
Transportation Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Ping Identity Platform vs. WSO2 Identity Server and other solutions. Updated: March 2026.
886,174 professionals have used our research since 2012.