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ForgeRock vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (12th), Access Management (9th)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of ForgeRock is 12.8%, down from 13.3% compared to the previous year. The mindshare of WSO2 Identity Server is 2.9%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Trisha Bhola - PeerSpot reviewer
It's easier to customize and maintain our code
I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.
Clement Hsieh - PeerSpot reviewer
Supports API integrations with different systems
My company uses multi-factor authentication and we tried using it integrating with FIDO Server. It was done to make sure that the multi-factor authentication feature gets used during the authentication process. AI can be used for better authentication, but right now, our company has not used any such feature. I recommend the product to others. It is easy to install and easy to use. Understanding a feature before you integrate a tool with other tools is important. In my company, there is another team with five to six engineers that takes care of the support part of the tool. The product has helped me to meet my security management requirements as per ISO 7001. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use in a development environment."
"The support is good and prompt."
"I like the intelligent authentication feature."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"I like the way it is handling authentication and authorization."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The product is easy to set up."
"The product provides easy integration between API manager and IT server components."
"The keystore feature has been most valuable for us."
"The solution gets the job done, and we don't have to do the main configuration."
"It's very easy to implement everything."
"Comprehensive ecosystem."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
 

Cons

"The identity management model needs a bit of improvement."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The product's customization is a bit complicated."
"The solution's documentation is not very good, and they do not give more details."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution could improve by adding more advertising and marketing."
"The solution's licensing model could be more flexible, and pricing could be improved."
"The price of the product is an area of concern where improvements are required."
"I found the initial setup to be very complex."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The high availability architecture has to be improved."
"There needs to be a good support model and easy-to-understand documentation."
"The solution seems to be pretty outdated."
"The solution could improve its development from a user perspective."
 

Pricing and Cost Advice

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its price is comparable to other products in the market."
"ForgeRock's pricing is more competitive than other products."
"ForgeRock is an expensive solution."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"It's a bit pricey and could be more competitive."
"The pricing of the solution is fair but I do not have the full details."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"At this time we are working with the open-source version."
"WSO2 Identity Server is not an expensive solution."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"I have found the solutions license is priced competitively compared to others."
"They should bring in some good pricing models to host the marketplace."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
12%
Insurance Company
7%
Manufacturing Company
7%
Financial Services Firm
19%
Computer Software Company
15%
Comms Service Provider
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about WSO2 Identity Server?
The product provides easy integration between API manager and IT server components.
What is your experience regarding pricing and costs for WSO2 Identity Server?
I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution.
What needs improvement with WSO2 Identity Server?
The solution's licensing model could be more flexible, and pricing could be improved.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
No data available
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about ForgeRock vs. WSO2 Identity Server and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.