Compare CrowdStrike vs GoSecure

CrowdStrike

Based on 237 reviews.

GoSecure

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

Popular Solutions

CrowdStrike Falcon

42 reviews

CrowdStrike Falcon Complete MDR

28 reviews

CrowdStrike Falcon Cloud Security

28 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Insurance Company

11%

Computer Software Company

10%

Real Estate/Law Firm

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
Read full review of CrowdStrike Falcon Complete MDR »
Valarie
SOC Technical Lead at a educational organization
To investigate potentially malicious URLs and detonate potential malware. Crowdstrike is the EDR platform of our...
Read full review of CrowdStrike Falcon Sandbox »
Jeremy S.
Director of IT at a tech services company
We use this product for endpoint security and threat remediation.
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Anonymous User
Program Manager at a energy/utilities company
I use the solution in my company primarily for endpoint detection and response. Our company has multiple endpoints at...
Read full review of CrowdStrike Falcon Cloud Security »
Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer...
Read full review of Falcon LogScale »

Review 1 of 5

No Data Available

Customer Service

Abraham Pasamar
CEO at INCIDE - Investigación Digital SL
The customer service and support are satisfactory.
Read full review of CrowdStrike Falcon Cloud Security »
Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
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Dan Brunnquell
Director Of Information Technology at a financial services firm
I don't have to talk to their technical support often. When I need help, I contact them by email. Sometimes it takes...
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Raj Choudahry
Chief Financial Officer at Nibbi Bros., Inc.
CrowdStrike's service is excellent.
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Kunal Bhujbal
Associate Director at a consultancy
The technical support is excellent.
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ThomasZeulner
Chief Information Security Officer at TDK Electronics AG
The technical support is great.
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Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
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Sesan SULE
SOC Analyst at a tech services company
I rate CrowdStrike support 8 out of 10. We've had a good experience with them. They're helpful and always respond...
Read full review of CrowdStrike Falcon Cloud Security »
Alvaro De Leon
Infrastructure and Support Supervisor
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Madhawa Liyanage
Cyber Security Consultant - Defensive Security at DeltaSpike Pvt Ltd
We used the support at the initial stages of deployment and the support was good. I became familiar with the tool...
Read full review of CrowdStrike Falcon »
Maurizio Spelta
Senior Manager at Mazars
The technical support is good. All it depends on the rules you have in place for the engagement of support.
Read full review of CrowdStrike Falcon Complete MDR »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
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Jordan Swanson
Information Security Assurance Engineer at School District of Lee County
The support is great. They're quick to respond and you see the same names pretty consistently. They probably do it by...
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Ric Cabrera
IT Consultant - Applications & Technology at Select Home Health Services
Support is pretty transparent for me. We've had probably five or six incidents, and they were minor, however, then...
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Carol Kettlety
IT Network Infrastructure Manager at HENSOLDT
The technical support is good and they provide prompt responses to all of our questions.
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Ahmed_Emara
Infrastructure Manager at Quaracrm
We've used technical support, and I rate them a ten out of ten.
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Rohith Kumar-Gurram
Cybersecurity Analyst at a computer software company
The technical support is good.
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Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
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Brent Homan
Service at Four-U Office Inc
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
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Anonymous User
IT Security Operations Security Specialist at a insurance company
For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support...
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Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
The technical support is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Vice President at a financial services firm
The technical support is good but the response time can be improved.
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Anonymous User
Chief Information Security Officer at a hospitality company
We have been in touch with CrowdStrike technical support and they have been very supportive.
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Anonymous User
Head Of Infrastructure at a insurance company
Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.
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Anonymous User
Product Manager at a comms service provider
I only contacted technical support to ask a few questions, and they helped me out.
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Anonymous User
Senior Financial Analyst - Data Analytics at a energy/utilities company
I would say technical support is fairly good. They understand the technology quite well so they are able to support...
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Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Anonymous User
President and CEO at a tech services company
The product works really well. We very rarely had to reach out to technical support. When we reached out to them,...
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Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I've never used technical support and cannot speak to how helpful or responsive they would be.
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Review 1 of 30

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Technical Support

No Data Available

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