Compare CrowdStrike vs GoSecure

CrowdStrike

Based on 246 reviews.

GoSecure

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

Popular Solutions

CrowdStrike Falcon

44 reviews

CrowdStrike Falcon Complete MDR

21 reviews

CrowdStrike Falcon Cloud Security

28 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Insurance Company

11%

Computer Software Company

11%

Comms Service Provider

10%

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
Read full review of CrowdStrike Observability »
Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
Read full review of CrowdStrike Falcon Cloud Security »
Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
Read full review of CrowdStrike Falcon Complete MDR »
Abhimanyu Raj
Senior Consultant at Ernst & Young
The main reasons I use this product are for security and alerting. It is essential for alerting and any kind of...
Read full review of CrowdStrike Falcon Sandbox »
Jeremy S.
Director of IT at a tech services company
We use this product for endpoint security and threat remediation.
Read full review of CrowdStrike Falcon »

Review 1 of 5

No Data Available

Customer Service

ManojKumar42
Information Security Engineer at a non-tech company
I've found the technical support staff to be less knowledgeable than I'd expect. Ideally, they should have expertise...
Read full review of CrowdStrike Falcon »
Renju Varghese
General Manager at itcinfotech
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
Read full review of CrowdStrike Falcon Complete MDR »
Shaik Shaheer
Security | SIEM Engineer at a tech services company
Around six months ago, we engaged in a workshop with one of CrowdStrike's Subject Matter Experts. During this...
Read full review of Falcon LogScale »
ThomasZeulner
Chief Information Security Officer at TDK Electronics AG
The technical support is great.
Read full review of CrowdStrike Falcon Complete MDR »
Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Darrin Barnes
Chief Information Officer at a tech services company
I love the team. They have a fine balance of technical and service. It is a very good thing. I would rate them a nine...
Read full review of CrowdStrike Falcon Complete MDR »
Younghoon-Youn
Director of Security Solution Business at a wholesaler/distributor
The support team responses are often a little bit slow. I would rate them a three out of five.
Read full review of CrowdStrike Falcon »
AbhishekBirkett
Senior Manager - Enterprise Accounts at Hitachi Systems, Ltd.
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
Read full review of CrowdStrike Falcon »
Suzan Demir
Sales Operations Specialist at ADEO IT Consulting Services
CrowdStrike's technical support is good, I haven't heard any complaints about it.
Read full review of CrowdStrike Falcon Complete MDR »
Emma Kadiroglu
Cyber Security Analyst at a tech services company
I have contacted technical support many times and they are always quick to respond and resolve my issues.
Read full review of CrowdStrike Falcon Cloud Security »
Jasmin Surani
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company
I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly...
Read full review of CrowdStrike Falcon Cloud Security »
Jawaria Abbas
Security Engineer at a computer software company
I would rate CrowdStrike's support team a three out of ten. Their support is unacceptable for us. We are doing some...
Read full review of CrowdStrike Falcon »
KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
Read full review of CrowdStrike Falcon Complete MDR »
Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
Read full review of CrowdStrike Falcon »
Anonymous User
Head Of Information Security at a financial services firm
Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security Officer
CrowdStrike's technical support is very fast and responsive.
Read full review of CrowdStrike Falcon »
Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
Read full review of CrowdStrike Falcon »
WillyVerplancke
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
Read full review of CrowdStrike Falcon Complete MDR »
MuhammadHabib
Cloud Solution architect at VaporVM
The CrowdStrike Falcon technical support is good because it's responsive, and the team reverts to you within a...
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
Read full review of CrowdStrike Falcon »
Anonymous User
Solutions Architect - Infrastructure and Security at a healthcare company
The customer support is very good, earning a rating of nine out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
Read full review of CrowdStrike Falcon »
Senthil Kumar Manian
Director at Zuci Systems
I frequently contact CrowdStrike's support and generally find it to be mostly good. There are options for either...
Read full review of CrowdStrike Observability »
Bhupesh-Sharma
Product Manager at Softcell Technologies Limited
I rate CrowdStrike support eight out of 10.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Chief Security Officer at a financial services firm
We've raised support tickets such as the request for rapid deployment capabilities. However, we only received...
Read full review of CrowdStrike Falcon »
Carol Kettlety
IT Network Infrastructure Manager at HENSOLDT
The technical support is good and they provide prompt responses to all of our questions.
Read full review of CrowdStrike Falcon »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I've never used technical support and cannot speak to how helpful or responsive they would be.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
intermission security office at a computer software company
The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Head Cyberdefense at a tech vendor
While the technical support meets all response time commitments outlined in our Service Level Agreement, some users...
Read full review of CrowdStrike Falcon »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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