Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 234 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

48 reviews

CrowdStrike Falcon Complete MDR

30 reviews

CrowdStrike Falcon Cloud Security

27 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Manufacturing Company

15%

Computer Software Company

14%

Comms Service Provider

13%

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chintan-Vyas
Associate Director at a financial services firm

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Raj Choudahry
Chief Financial Officer at Nibbi Bros., Inc.
We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and...
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Jasmin Surani
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company
I use CrowdStrike Falcon Cloud Security primarily for endpoint protection, including detection and response. It acts...
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Valarie
SOC Technical Lead at a educational organization
To investigate potentially malicious URLs and detonate potential malware. Crowdstrike is the EDR platform of our...
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Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer...
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Review 1 of 5

No Data Available

Customer Service

Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
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Mahmoud Hanafi
IT Operation Manager at Orascom Construction Industries
I rate CrowdStrike support 10 out of 10. They have a perfect support team. When we're working with technical support,...
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Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
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Niranjan N
Sr Analyst at ATOS
I rate CrowdStrike support 10 out of 10. They respond quickly and don't take much time to resolve all our issues.
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Edith Ibacache
NTT at Sonda S.A.
Technical support is good.
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Mohammad Yassien
Cloud Engineer at Al-Khaleej Training and Education
CrowdStrike Falcon Complete offers faster technical support compared to Microsoft, which often has long response...
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Arunachalam S.
Technical Specialist at Brilyant IT Solutions
The technical support is good.
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KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
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NiteshSharma
Network Security Specialist at Network techlab
The technical support is good; we raise a case using the portal and get a call back within a day. Help is available...
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Sathya Paul
Director Of Information Technology at TollPlus LLC.
Technical support could be better because there are ownership issues. For example, when you raise a support case...
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Innam Ul Haq
Cyber Security Engineer at Amazure Technologies Private Limited
The technical support is good. We access through our OEM partner whenever support is required.
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Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
I'm not aware of any Falcon Complete technical support. But I am aware of the technical support for the other module....
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AbhishekBirkett
Senior Manager - Enterprise Accounts at Hitachi Systems, Ltd.
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
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Saifuddin Ebrahim
Senior System Engineer at a computer software company
Technical support could move a bit faster. We find that it takes time - at least a day - to reach support and then...
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David Leonard
Head Deputy Head of IT, Information Technology's Projects & Developments Center at a energy/utilities company
I rate CrowdStrike support nine out of 10. It's fantastic.
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Bhupesh-Sharma
Product Manager at Softcell Technologies Limited
I rate CrowdStrike support eight out of 10.
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Anonymous User
Technical Architect at a consultancy
There has not been any contact with technical support or community support. I have been able to do what I needed...
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Edward-Walton
Security Principal at Trifecta Cloud Security Solutions
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
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Anonymous User
Manager of infrastructure support at Fenix Innovations
I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If...
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Adam Shusterman
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
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Anonymous User
Senior Technology Consultant at a tech services company
They're good on official channels and non-official channels.
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WillyVerplancke
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
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Anonymous User
Partner at Fortium Partners: Interim, virtual & fractional CISO and CPO at a tech services company
I have interacted with them, and they are excellent.
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Anonymous User
IT Director at a computer software company
The technical support is good.
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Zuhair Hasan
Manager, Information Technology Security at Nesma
Frustrated by CrowdStrike's slow and inconsistent technical support, we ended up having more success researching and...
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Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
We have used the technical support for investigations, but not for installation or anything else. I rate the support...
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Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
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Michael Getz
Enterprise Cybersecurity Architect at Swagelok Company
I would give the technical support 10 out of 10 for the past year. They have improved a lot of things in response to...
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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Anonymous User
Sr Network Administrator at a construction company
We haven't needed to contact support yet.
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Review 1 of 30

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Technical Support

No Data Available

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