Compare CyberArk vs Systancia

CyberArk

Based on 245 reviews.

Systancia

Overview

CyberArk is an information security company focused on privileged account security. The company's technology is deployed worldwide primarily in the financial services, energy, retail, and healthcare markets. As of September 2014, CyberArk had nearly 1,600 customers, including over 30 of the Fortune 100 and approximately 15% of the Global 2000. In June 2014, CyberArk filed with the Securities and Exchange Commission for an IPO, listing revenues of $66.2 million for 2013.

Information Not Available

Sample Customers

CyberArk Privileged Access Manager

Rockwell Automation

CyberArk Identity

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Systancia IPdiva Safe

Beaumanoir Group, Gelmalto, Wurth or University Hospital in Bordeaux, Botanic, Cassidian Cyber Security, CAT Group, University Hospital in Nantes, Grosfillex, Labeyrie, L’occitane, Gagneraud Construction, University Hospital in Caen, Picoty...

Systancia Identity

SNCF, Foncia, Mulhouse Rehabilitation Center, Val d’Ariège Central Hospital, Royal Air Maroc

Popular Solutions

CyberArk Privileged Access Manager

39 reviews

CyberArk Endpoint Privilege Manager

20 reviews

CyberArk Identity

11 reviews

Top Industries

Educational Organization

27%

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

12%

Healthcare Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SatishIyer
Assistant Vice President at a financial services firm
I work with the infrastructure access team in my organization and we have CyberArk as a primary solution along with a...
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Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
My role involved installing agents on Linux servers, specifically utilizing a single sign-on. This implementation...
Read full review of CyberArk Identity »
Kaspars Vasilevskis
Security Delivery Associate Manager at Accenture

Read full review of CyberArk Endpoint Privilege Manager »
BRUNO REYNAUD
Information Security Engineer - Pre-sales at a tech services company
We utilize C3M Cloud Control solely for demonstration purposes as there are limited cloud-based assets to work with....
Read full review of C3M Cloud Control [EOL] »
Oupa Mpe
Solutions Architect at a tech services company
We primarily use Centrify for authentication in a Linux environment.
Read full review of Centrify Endpoint Services [EOL] »

Review 1 of 5

No Data Available

Customer Service

Omar_Jaimes
Cybersecurity Architecture Manager at Data Warden
If you do not have certification, you cannot send a ticket. This makes dealing with technical support difficult.
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Karthik Raja
Co-Founder at Unique Performance Techsoft Pvt Ltd
It's difficult to get support, especially for issues affecting only one or two users. CyberArk support mainly focuses...
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Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I've contacted CyberArk Endpoint Privilege Manager technical support, and I'd rate support as seven out of ten....
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Ana Navoa
Regional Product Manager at a tech services company
The solution's technical support is good. We have a team of qualified and certified support engineers.
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Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I would rate the tool’s support an eight out of ten. The tech support is good and not complex. You can escalate the...
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Vishnu Ramachandra
Security Engineer at Suraksha
I am not an admirer of the product's technical support team. The product's technical support team doesn't know the...
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Frank Tingle
Solutions Architect at Sonatype
I've not had to use it, had no experience with it.
Read full review of CyberArk Identity »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
Some things need improvement. The solution doesn't provide sufficient support. I contacted them at one point, but it...
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Themis-Kotoulas
Obrela Group of Companies IT Manager & Security Integration Manager at Obrela
Usually, the solution's technical support team responds, but the skill set of the first engineer is not ideal. You...
Read full review of CyberArk Identity »
S Azeem
Technology Manager at a computer software company
CyberArk's technical support is great. They immediately give support to everybody.
Read full review of CyberArk Endpoint Privilege Manager »
Anonymous User
Technical Lead at a tech services company
Technical support is quite efficient and they always provide a timely response.
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Anonymous User
Technical Lead IMSS at a computer software company
The tech support is amazing. If you have any issues that you need help with, the CyberArk support team reaches out...
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Sumit Batabyal
Security Team Lead at a tech services company
They are very helpful for us whenever we have any questions.
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Anonymous User
Engineering Lead PAM
We have frequently worked with CyberArk technical support. In the last year their support has been changed. I would...
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Mateusz Kordeusz
IT Manager at a financial services firm
We don't often contact technical support, but when we do it, the response could be faster and better.
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Tanmay Kaushal
Cyber Security Consultant at a tech services company
Customer Service: CyberArk support is one of the best support I have ever seen. I worked on multiple tools and had a...
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Ashish Pandey
Technical Manager at Tech Mahindra Limited
We usually have support along with the licenses that we purchase. That way, whenever there is any kind of an issue...
Read full review of CyberArk Endpoint Privilege Manager »
Anonymous User
Senior Technical Trainer at a tech services company
Technical support is average. They are not so great, because the first level support partner or distributor has to...
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Rodney Dapilmoto
Systems Admin Analyst 3 at CPS Energy
CyberArk could use some improvement in their level of customer service. Sometimes, it can take more than a day before...
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HimanshuPandey
Lead Consultant at a tech services company
I believe the tech support staff can be more proactive. Right now, I have booked a ticket with tech support for an...
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Anonymous User
Head of Technical Services at a tech services company
Technical support works with customers and partners to resolve issues in a timely way.
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Américo Silva
System Administrator at Porto Editora
Sometimes, the initial response time is a bit slow, but once the customer service and support take on a case, they...
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Randhir-Singh
Principal Consultant, IAM Projects at a tech services company
I found techincal support is adequate. The Indian team is not so good. They are OK with helping, but not all of the...
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Anonymous User
Information Security Engineer II at a healthcare company
Customer support for this product still needs some improvement.
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Anonymous User
Team Lead Information Security Control at a financial services firm
The support from CyberArk Privileged Access Manager is good.
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Je’rid Mccormick
Lead Automation Developer at COUNTRY Financial
The technical support is wonderful. We get the right person. They answer very quickly, giving us solutions which...
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Anonymous User
Technical consultant at a healthcare company
Technical support is good but the problem is when we are using the application side. The support people have a...
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karthikrajaraj
Technical Director at Unique Performance Techsoft Pvt Ltd
Excellent customer support.
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Chawapat Kongdumrongkiat
Product Consultant at M.Tech
The support from CyberArk Endpoint Privilege Manager is good.
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Eli Galindo
Data Security Analyst II at a financial services firm
The technical support is good at communicating. I learned a lot yesterday about how to figure out a support case...
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Review 1 of 30

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Technical Support

No Data Available

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