Compare CyberArk vs Systancia

CyberArk

Based on 261 reviews.

Systancia

Overview

CyberArk is an information security company focused on privileged account security. The company's technology is deployed worldwide primarily in the financial services, energy, retail, and healthcare markets. As of September 2014, CyberArk had nearly 1,600 customers, including over 30 of the Fortune 100 and approximately 15% of the Global 2000. In June 2014, CyberArk filed with the Securities and Exchange Commission for an IPO, listing revenues of $66.2 million for 2013.

Information Not Available

Sample Customers

CyberArk Privileged Access Manager

Rockwell Automation

CyberArk Identity

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Systancia IPdiva Safe

Beaumanoir Group, Gelmalto, Wurth or University Hospital in Bordeaux, Botanic, Cassidian Cyber Security, CAT Group, University Hospital in Nantes, Grosfillex, Labeyrie, L’occitane, Gagneraud Construction, University Hospital in Caen, Picoty...

Systancia Identity

SNCF, Foncia, Mulhouse Rehabilitation Center, Val d’Ariège Central Hospital, Royal Air Maroc

Popular Solutions

CyberArk Privileged Access Manager

46 reviews

CyberArk Endpoint Privilege Manager

17 reviews

CyberArk Identity

11 reviews

Top Industries

Educational Organization

28%

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Healthcare Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
My role involved installing agents on Linux servers, specifically utilizing a single sign-on. This implementation...
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Adam Goldstein
Systems Engineer at a insurance company
As the Venafi administrator at my previous organization, which was a payments processor and software company handling...
Read full review of Venafi »
Anonymous User
Global Security Systems Consultant at a insurance company
Our primary use case for CyberArk Endpoint Privilege Manager is to control privileged access to endpoint machines,...
Read full review of CyberArk Endpoint Privilege Manager »
Anonymous User
IT Security Architect at a comms service provider
The primary use case for CyberArk Secrets Management is rotating credentials for all service accounts, especially...
Read full review of CyberArk Secrets Management »
Oupa Mpe
Solutions Architect at a tech services company
We primarily use Centrify for authentication in a Linux environment.
Read full review of Centrify Endpoint Services [EOL] »

Review 1 of 5

No Data Available

Customer Service

Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I would rate the tool’s support an eight out of ten. The tech support is good and not complex. You can escalate the...
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ProbalThakurta
Senior Partner at a tech consulting company
The tool’s support is neither good nor bad. You need to wait a long time to get to the support.
Read full review of CyberArk Identity »
Amandeep Singh
Associate Manager at Wipro
I have contacted them multiple times. They helped me in a good way. Whenever I raised a ticket, depending on the...
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Mammad BNB
Director Of Technical Operations at BNB Security Alliance
I am satisfied with the vendor's support.
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Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
Some things need improvement. The solution doesn't provide sufficient support. I contacted them at one point, but it...
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Ana Navoa
Regional Product Manager at a tech services company
The solution's technical support is good. We have a team of qualified and certified support engineers.
Read full review of CyberArk Endpoint Privilege Manager »
Aakash Chakraborty
IEM Consultant at iC Consult GmbH
I've never dealt with technical support. I'm more of an end user in this case. We rarely have to literally dig down...
Read full review of CyberArk Privileged Access Manager »
Korneliusz Lis
CyberSecurity Service Support Specialist at Integrity Partners
Sometimes it is hard to understand the capabilities, limitations, etc. They try to help with that.
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Mohammed-Talukdar
Lead Cyber Security Architect at a tech services company
The technical support is good.
Read full review of CyberArk Identity »
Gaurav Gaurav
Architect at a tech services company
Technical support has been excellent overall. We are pleased with their level of service.
Read full review of CyberArk Privileged Access Manager »
Joble John
Vice President - Global Head of Privilege Access Management, Data Services and Certification at Barclays Capital
As my company has a partnership with CyberArk, we don't face any challenges with the support part. I rate the...
Read full review of CyberArk Identity »
Aparna Solanki
Security Consultant at SNSIN
My company has not contacted the product's technical support since our internal team took care of the deployment...
Read full review of CyberArk Endpoint Privilege Manager »
Anonymous User
IT Security Engineer at a tech services company
Customer Service: It's good. Technical Support: It's good.
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Oleksiy Zaionchkovskyy
Lead Systems Architect at IT Specialist LLC
I've never had to reach out to technical support.
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Anonymous User
IT Support Specialist / Project Lead at a energy/utilities company
Our experience with tech support has been positive with slight delays due to the location of some of the deep-level...
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Rohan Basu
IT Manager at a tech services company
Technical support for CyberArk Privileged Access Manager is responsive. As for their timelines for completing...
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Anonymous User
Senior Consultant (CyberArk) at a financial services firm
Technical support is excellent; one of the most knowledgeable and well-trained support staff.
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Song Ye
Senior System Engineer at a transportation company
We open the cases. We have made phone calls. We have engaged the professional services and the consulting services to...
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Anonymous User
Works at a pharma/biotech company
Thus far technical support is excellent. We haven't had any issues or difficulties.
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Anonymous User
Auditor de Sistemas y Procesos at a tech services company
The technical support is excellent. On a scale from one to ten, I would give the support a rating of ten.
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Anonymous User
Sr. Technical Consultant at a tech company
Technical support from the vendor is the worst and that is one reason I stopped using CyberArk.
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Anonymous User
Global Security Systems Consultant at a insurance company
Venafi's technical support is impressively fast. Inquiries are typically addressed the same day, with most issues,...
Read full review of Venafi »
Anonymous User
Cyber Security Supervisor at a tech company
Technical support is 7/10.
Read full review of CyberArk Privileged Access Manager »
Ashish Pandey
Technical Manager at Tech Mahindra Limited
We usually have support along with the licenses that we purchase. That way, whenever there is any kind of an issue...
Read full review of CyberArk Endpoint Privilege Manager »
Anonymous User
Project Manager at a tech services company
We have good support from support. They are very helpful.
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Anonymous User
CyberArk Consultant at a comms service provider
I rate support 7/10. Technical knowledge of the support staff is good. Sometimes it is a lengthy process to get to...
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Stephen Brittain
Security Analyst at a insurance company
The technical support does a good job. Sometimes, it takes you a little bit to get to the right person. As they grow,...
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Anonymous User
Information Security Senior Engineer at a tech vendor
Customer Service: 9/10 Technical Support: 8/10
Read full review of CyberArk Endpoint Privilege Manager »
Anonymous User
Information Security Engineer II at a healthcare company
Customer support for this product still needs some improvement.
Read full review of CyberArk Privileged Access Manager »
Carlos-Herrera
Executive Director at Consulting and Enterprise Integrations S.A. de C.V.
We used their support a few times, and the response was very good. I would rate them a ten out of ten.
Read full review of CyberArk Identity »

Review 1 of 30

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Technical Support

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We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.