Compare Datamatics vs SAP

Datamatics

Based on 4 reviews.

SAP

Based on 1470 reviews.

Sample Customers

Datamatics TruBot

Aditya Birla Sunlife Insurance Company, IndusInd Bank

Datamatics TruBI

ARI Global Fleet Management, Ashapura Minechem Ltd, Blue Star, BUPA, Memphis Area Transit Authority (MATA)

SAP BusinessObjects Business Intelligence Platform

SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.

SAP Analytics Cloud

Live Oak Bank

SAP Analytics Hub

STIB-MIVB

SAP Intelligent RPA

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

SAP Build Process Automation

1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota

Popular Solutions

1 reviews

1 reviews

51 reviews

28 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

Computer Software Company

19%

Financial Services Firm

12%

Educational Organization

10%

Real Estate/Law Firm

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Iqbal-Siddique
Business Head at MCS india
I use the solution in my company to automatically collect the data from the field.
Read full review of Datamatics TruBot »
IqbalSiddique
Business Head at MCS india
We use the product for API and interface collections.
Read full review of Datamatics TruCap+ »

Review 1 of 2

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

Michael Rider
CTO/ Co-Founder at a consultancy
The customer service and support team are responsive. We had a great experience with them.
Read full review of Datamatics TruBot »
Michael Rider
CTO/ Co-Founder at a consultancy
I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the...
Read full review of Datamatics TruBot »

Review 1 of 2

Mehboob AalamMughal
SAP Manager at Sadaqat Corporation (Pvt) Ltd
We don't need technical support now. But in the start, we needed their support. We used to raise tickets to SAP, and...
Read full review of SAP NetWeaver »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
I rate the support of the SAP Landscape Transformation Replication Server a seven out of ten.
Read full review of SAP Landscape Transformation Replication Server »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The technical support is good and they were very helpful.
Read full review of SAP HANA »
Nisha Kannake
Pre-Sales at Cloud4C Services
I'm satisfied with the SAP SuccessFactors knowledge base and support.
Read full review of SAP SuccessFactors »
Ankit Mehta
Partner and Co-founder at Adnate IT Solutions
The solution's technical support is good.
Read full review of SAP Extended Enterprise Content Management »
Anandha Krishna
Senior Architect at iQM
The customer service and support are good, but it depends on our contract with SAP. A strong contract agreement will...
Read full review of SAP BW4HANA »
PremkishanChourasia
SAP Cloud Infra Architect at Syngenta
The speed and quality of resolving issues from customer support needs to improve.
Read full review of SAP S/4HANA »
Renelia Villanueva
Vice President & Group Head- People & Workplace Management at Alorica
We are in constant coordination with SAP Philippines and the SuccessFactors team. We have been coordinating with them...
Read full review of SAP SuccessFactors »
Andy Pan
BusinessObject Delivery Dev. at a government
I'm the administrator, and I haven't had any significant issues, so I don't usually need specific technical support....
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Head of Data at a comms service provider
The technical support services are good. However, the response time could be better.
Read full review of SAP BusinessObjects Design Studio »
Uma Das
AVP - HR IT at a consumer goods company
SAP has implementation partners, so the technical support is given by the implementation partner. We have not...
Read full review of SAP SuccessFactors »
Anonymous User
BI | Analytics | Insights | Leadership | Digital | Visualization Composer| Strategy | Design Language | BI Rehab
The tech support is very good.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Business Intelligence Functional Manager BU SAP at a tech services company
One of the great things about SAP is the information that is available. When you have a problem, SAP is very quick to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
MuhammadNadeem2
SAP manager at Pakistan Telecommunication Limited
SAP support for answering questions is generally fast, knowledgeable, and customer-friendly. They cover all modules...
Read full review of SAP HCM »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Anonymous User
Sup-basis consultant at a security firm
SAP's technical support is not working as it should be.
Read full review of SAP Cloud Platform »
Anonymous User
Manager Finance at a tech services company
I'm not satisfied with technical support because they're taking some time. Sometimes I think they could be faster.
Read full review of SAP Analytics Cloud »
Anonymous User
Senior Engineering Manager at a tech services company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Rex Martin Abrasaldo
Member of SAP Production Support Team at Maxicare Healthcare Corporation
I have not yet experienced technical support.
Read full review of SAP Analytics Cloud »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Anonymous User
Manager at a financial services firm
Technical support has been pretty good. The primary support is based in Germany, but they are developing the local...
Read full review of SAP Signavio Process Manager »
NadaDrhimer
Consultant at a tech services company
The solution's technical support is good.
Read full review of SAP SuccessFactors »
Anonymous User
Project and Service delivery Manager at a tech services company
The technical support of SAP really depends on where your ticket is resolved. Sometimes you are lucky and you get an...
Read full review of SAP S/4HANA »
Anonymous User
Software Engineer at a manufacturing company
Their technical support is very good. The response time depends on how critical the problem is. They do give a proper...
Read full review of SAP Process Orchestration »
Samuel Kowontan
BI Analytic at Uac Of Nigeria PLC
I haven’t claimed support services as of now, but the online resources are really useful for small queries.
Read full review of SAP Analytics Cloud »
Selwyn Morris
Professional Officer Data Analyst at a government
The customer service team are very responsive and knowledgeable. I would rate them a four out of five.
Read full review of SAP Analytics Cloud »
AppArch25
Applications Architecture at a engineering company
They have dealt with our issues well. The technical support is good.
Read full review of SAP ERP »
Anonymous User
Senior Manager at a tech vendor
Customer service was very supportive. When needed, we had daily calls with SAP which was great. They also worked with...
Read full review of SAP HANA »
Anonymous User
Senior Application Delivery Specialist at a pharma/biotech company
Technical support comes partially from SAP. There are also certain partner companies who are providing support, so...
Read full review of SAP ERP »
JanBergman
Team Leader Business Process Management at Laepple AG
The Signavio technical support is excellent.
Read full review of SAP Signavio Process Manager »

Review 1 of 30

Technical Support

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