SAP Identity Management Reviews

Our primary use case is basically focused on SAP landscape, the complete SAP User Lifecycle. We're currently using SailPoint and SAP Identity Management. As part of a dissertation I'm working on to evaluate whether it's possible to have the complete User Lifecycle in our company with one tool, or whether it makes sense to have one IDM system only for SAP work and another one for everything else.

I like the core functionality of what IBM provides, like provisioning the triggers. Also, how you can maintain not only SAP back end systems, but non-SAP. The functionality that IBM provides if you're able to implement a certain logic, and if you can code, you can do a really good connector or UI. Basically the two allow you to be able to do whatever you want, not only as a UI, but as a connector but as internal logic for each customer.

For example, we have developed a lot of custom logic built within the standard functionality, i.e., the standard workflow. So, IBM is really powerful in this way, and it is nice tool, if you know how to build the things you want.

In my company, we don't use IBM. I'm just implementing IBM in other companies.

The use cases depend on various factors, such as the integration of Microsoft front end and the authentication aspect. We can use Microsoft authentication to secure applications like SuccessFactors or any other SAP application.

Alternatively, we can use SAP directly for authentication. We can use SAP for it. Many clients prefer Microsoft authentication to authenticate their organizational applications. It provides a unified login experience, excluding other applications from the account.

My company uses SAP Identity Management as a single sign-on solution.

Another use case for SAP Identity Management is handling all user access rights for nearly two thousand employees in the group of companies for the different applications. It's used for access management for SAP accounts, Active Directory, and process and file sharing.

What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing.

Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their IT environment. It is configured as a tenant for this purpose, and it includes automation tools like workflows, which enable automation without the need for coding.

Identity access governance, part of SAP Identity Management, is powerful and detailed, managing user assignments, risk mitigation, segmentation, and access removal effectively.

The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles.

My company is using SAP Identity Management for connecting various SAP applications, creating user IDs, managing user access, resetting passwords, and managing passwords across multiple systems.

What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications.

SAP Identity Management is also very user-friendly. We've been getting good feedback about it, and our clients are quite happy with it.

The primary use case of SAP Identity Management is for automating processes, including providing authorizations for new users. The solution is also used when there's a change in positions within a company, particularly when old access is removed and new access is provided to the user.

What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial.

Another feature I found valuable in SAP Identity Management is integration. It has very good integration.

Integration with SAP Human Capital Management system (HR) to build end-users IT access in accordance with organizational structure.

With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units. We do not manage the deletion of fired/retired users manually, and we have decreased the amount of time spent for new users’ workplace preparation.