ForgeRock vs SAP Identity Management comparison

Ping Identity and SAP are both solutions in the Identity Management (IM) category. Ping Identity is ranked #10 with an average rating of 8.6, while SAP is ranked #15 with an average rating of 9.0. Ping Identity holds a 5.1% mindshare in IAM, compared to SAP’s 2.6% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 92% of SAP users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 1, 2024

SAP Identity Management and ForgeRock compete in the identity and access management space. ForgeRock appears to have the upper hand due to its comprehensive features, although SAP Identity Management offers advantages in pricing and support.

Features: SAP Identity Management integrates seamlessly within SAP environments and offers strong identity lifecycle management and compliance features. It excels in automating user provisioning, process automation, and its user-friendly interface. ForgeRock provides adaptive risk authentication, comprehensive API access management, and flexible deployment models, along with intelligent authentication and IoT readiness.

Room for Improvement: SAP Identity Management could enhance its adaptability outside the SAP ecosystem, improve user interface customization, and expand support for non-SAP applications. ForgeRock could benefit from reduced deployment complexity, a lower learning curve for administrators, and improved pricing transparency to attract more clients.

Ease of Deployment and Customer Service: SAP Identity Management offers smoother deployment for SAP-centric organizations, benefiting from native integration, and customer support known for expertise in SAP systems. ForgeRock's flexible deployment models support diverse environments, though deployments can be complex. Its robust customer support provides timely assistance and solutions.

Pricing and ROI: SAP Identity Management offers lower setup costs for existing SAP customers with quick ROI due to its built-in compatibility. ForgeRock may present higher upfront costs due to its extensive feature range but justifies this with high adaptability and scalability, providing compelling ROI for diverse application compatibility.

To learn more, read our detailed ForgeRock vs. SAP Identity Management Report (Updated: December 2024).

Buyer's Guide

ForgeRock vs. SAP Identity Management

December 2024

Download the complete report

Helped 825,399 peers since 2012

Categories and Ranking

Omada Identity

Mindshare comparison

As of January 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.9%, down from 4.1% compared to the previous year. The mindshare of ForgeRock is 5.1%, down from 6.3% compared to the previous year. The mindshare of SAP Identity Management is 2.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

Read full review

Trisha Bhola

Senior Associate at Cognizant

It's easier to customize and maintain our code

I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.

Read full review

Kiril Petkov

CEO at a energy/utilities company with 201-500 employees

Stable, especially if you're an experienced user and is suitable for managing access rights for accounts, process sharing, and file sharing, but it isn't straightforward to use or maintain

I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."

"Technically, the product does everything one would expect from an identity and access management platform. The product offers robust handling of Active Directory resources."

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."

"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."

"Omada offers a technical solution that addresses both our needs."

"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."

"I appreciate all the support we receive from Omada."

More Omada Identity pros

"I like the way it is handling authentication and authorization."

"The support is good and prompt."

"We have found the identity and access management tools in the solution to be particularly useful for our organization."

"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."

"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."

"The product is easy to use in a development environment."

"The most valuable features of ForgeRock are social login and data protection."

"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."

More ForgeRock pros

"The most valuable feature is the user experience for managing information."

"The most valuable features of SAP Identity Management are business roles and automated user provisioning."

"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."

"It provides basic automatic user administration and role provisioning to save time."

"The setup process is straightforward."

"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."

"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."

"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."

More SAP Identity Management pros

Cons

"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."

"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."

"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."

"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."

"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."

"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."

"The user interface should have a more flexible design, where you can change it to your requirement."

"Omada Identity's user interface needs improvement, especially for new users."

More Omada Identity cons

"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

"I find that it's quite expensive for just an open-source system. Support is quite expensive."

"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."

"We would like this solution to be developed for use with mobile applications."

"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."

"Automatic Deployment needs improvement. it could be made easier."

"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

More ForgeRock cons

"I have encountered issues with the host authentication feature."

"Research and marketing need to be improved."

"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."

"The pricing could be better."

"SAP Identity Management can improve risk analysis and authority checks."

"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."

"I find SAP Identity Management complicated to use. Maintaining it is also complex."

"It needs to have the SSO for the HANA modules that SAP is releasing."

More SAP Identity Management cons

Pricing and Cost Advice

"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

"While Omada Identity carries a premium price tag, it proves to be cost-effective."

"The pricing is too high for SMBs."

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

"The pricing for Omada Identity is fair."

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."

More Omada Identity pricing and cost advice

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"Its price is comparable to other products in the market."

"The pricing of the solution is fair but I do not have the full details."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"ForgeRock is an expensive solution."

"ForgeRock's pricing is more competitive than other products."

"It's a bit pricey and could be more competitive."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"I rate the solution's pricing a four out of ten."

"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."

"The licensing cost varies depending on the specific requirements and deployment size."

See which vendors are best for you

Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.

See recommendations

825,399 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

23%

Computer Software Company

12%

Insurance Company

Government

Manufacturing Company

16%

Computer Software Company

16%

Energy/Utilities Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity?

We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...

See all answers

What needs improvement with Omada Identity?

There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...

See all answers

What is your primary use case for Omada Identity?

We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...

See all answers

What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

See all answers

What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

See all answers

What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

See all answers

What do you like most about SAP Identity Management?

The tool's most valuable features are its access control and approval of access requests. The self-service password r...

See all answers

What needs improvement with SAP Identity Management?

I have encountered issues with the host authentication feature.

See all answers

What is your primary use case for SAP Identity Management?

Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 31% of the time

Microsoft Entra ID vs Omada Identity

Compared 21% of the time

Saviynt vs Omada Identity

Compared 17% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

Okta Workforce Identity vs Omada Identity

Compared 5% of the time

More Omada Identity Competitors

Microsoft Entra ID vs ForgeRock

Compared 15% of the time

SailPoint Identity Security Cloud vs ForgeRock

Compared 14% of the time

Ping Identity Platform vs ForgeRock

Compared 10% of the time

Auth0 vs ForgeRock

Compared 8% of the time

Symantec Siteminder vs ForgeRock

Compared 8% of the time

More ForgeRock Competitors

SailPoint Identity Security Cloud vs SAP Identity Management

Compared 29% of the time

SAP Customer Data Cloud vs SAP Identity Management

Compared 11% of the time

Saviynt vs SAP Identity Management

Compared 10% of the time

CyberArk Privileged Access Manager vs SAP Identity Management

Compared 8% of the time

More SAP Identity Management Competitors

Product Reports

Buyer's Guide

Omada Identity

December 2024

Download Omada Identity product report

Buyer's Guide

ForgeRock

December 2024

Download ForgeRock product report

Buyer's Guide

SAP Identity Management

December 2024

Download SAP Identity Management product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

SAP NetWeaver Identity Management, NetWeaver Identity Management

Learn More

Video not available

Omada

Ping Identity

Video not available

SAP

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)

Buyer's Guide

ForgeRock vs. SAP Identity Management

December 2024

Free Report: ForgeRock vs. SAP Identity Management

Find out what your peers are saying about ForgeRock vs. SAP Identity Management and other solutions. Updated: December 2024.

DOWNLOAD NOW

825,399 professionals have used our research since 2012.

See our ForgeRock vs. SAP Identity Management report.

See our list of best Identity Management (IM) vendors.

We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.