SAP Identity Management Reviews

We are a big SAP shop, so SAP IDM is the main identity provider for accessing all of the applications. This is not just for SSO but also for the provisioning and related tasks.

Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication.

The most valuable feature is that it is able to integrate with many modules and other applications. 

It needs to have the SSO for the HANA modules that SAP is releasing.

This solution is stable. We don't have any issues once it is moved to production, but it has challenges for new stuff that SAP is releasing because they don't have that kind of integration.

We do not have any issues with scalability.

The SAP technical support is pretty good.

The initial setup is pretty straightforward but it had to be catered to our needs. We did a lot of customization.

We did have a consultant but most of the implementation was done in-house.

There is definitely ROI because we use this as our enterprise-wide SSO solution.

My advice for others implementing this solution is to identify all of the systems that you need to connect to using SSO. Make sure that you have a unique identifier for each user, whether it be an employee ID or a username. Just make sure that it is available for IDM to provision it and do the sample authentications.

I would rate this solution an eight out of ten.

The most valuable features of SAP Identity Management are business roles and automated user provisioning.

SAP Identity Management can improve risk analysis and authority checks.

In a future release, some of the current functions could improve. For example, if we want to reset a password the process could be better. Additionally, the interface is standard and could be more modern. Certain aspect could be made easier, such as handling the identity and VDS services for the administrators.

I have been using SAP Identity Management for approximately two and a half years.

SAP Identity Management has been working well, we have not had any issues.

I rate SAP Identity Management an eight out of ten.

The main idea is to review the SAP Analytics Cloud.

For our dealers, we send a monthly report about the sale and strength of floatation devices.

The most valuable feature is the user experience for managing information.

Research and marketing need to be improved.

I don't have any problems with the stability of this solution.

The scalability has not been a problem.

Our experience with technical support has been good.

We found the initial setup to be complex. It is not a technical team; rather, it is made up of users. The technical support was helpful.

We handled the implementation in-house.

I would rate this solution a nine out of ten.

I find it an excellent tool for data synchronization and cleansing. I also like how easy it is to extend the product.

As a consultant, I have found SAP IDM to bring increased efficiency and consolidation of tools needed for managing Identity and Access management in large corporations. It also helps with the centralization of audit and security based tasks.

The product needs better UI customization and the administration console is outdated in this version.

I've used it for 11 years. For SAP centric organizations, I would rate it 9.5/10.

Not in this release.

None.

None.

Mid-range, it is not uncommon to file a technical support request and then have days pass before getting results. It’s better to go to the product forum for support sometimes.

Identity management is never easy to setup. One cannot begin to implement this solution without extensive requirements and discovery analysis throughout the entire organization.

Before doing any configuration, gather requirements for use, and document use cases. Even if you are having a consultant come in to do the setup and initial configuration, have one or more people attend training. Document everything.

NW IDM is extremely flexible. With a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems.

Faster identity management integrated in user-friendly UI interfaces.

• DB Logic implementation
• Performance

Three years.

Yes, usually environments are complex and different - the OS varies from Windows to IBM AIX and Oracle Solaris, thus there might be different issues regarding deployment - however most of them are due to customer specifics not the actual product.

Yes up to SP07 there were some issues with the dispatcher stability. There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size.

No, everything depends on the way the DB is maintained. When you have a well maintained DB then scalability is not an issue.

Very good expertise.

Very good expertise.

Not a product similar to NW IM in regards to its functionality and ways under which it could be operated.

Initial setup up for setting a plain Identity Center is straightforward and simple.

Implementation is done by me.

I do not know as I am on the other end - I am setting up, configuring and developing customizations for IDM.

No other options evaluated.

Provisioning framework, if not configured correctly could result in huge issues. Before even starting, you need to get a full picture from the customer on the Identity life-cycle process with all the smallest details. Missing anything here makes things very complicated with the project development.